Pros: Adam was so helpful. I had a difficult experience at another location and I exchanged the car. He made it effortless and was so accommodating.
Cons: Made my reservation when I landed. Walked to the counter, no one there. Ragged out dude unlike your typical enterprise employee said they had no cars and if I waited until midnight he may have a car? Hertz was the way to go that night. Budget had one employee doing everything from washing cars to doing contracts.
Pros: Pretty cool guys. A little bit of a line in Jacksonville, but once I was with someone, the transaction proceeded really fast. I will say this, get a reservation. They were running out of cars! But I had one and drove away.
Cons: Maybe if there were chocolates on the seat? For $20.90 I took a brand new car and drove 400 miles. Returned it without hassle.
Pros: The staff was very helpful and friendly.
Cons: Could have been made clearer that drop-off was at a different location than pick-up.
Cons: I called for a pick-up and telephone message gave a lengthy discourse on what you are doing to assure my safety during the COVID virus. NEVER is it mentioned that you have suspended pick-ups!!! This left me scrambling to find a taxi to take me to the office when I had a time issue. Had the message alerted me to this new policy, I would have made arrangements in advance rather than being blindsided.
Pros: Very friendly and professional
Cons: I don’t have any complaints
Pros: The young lady at the pickup at JAX was super nice and friendly, especially for working on a major holiday.
Cons: I think prices are jacked up because of the holiday. That’s not nice.
Pros: Yes staff friendly.
Cons: Clarity of the payments and $200 deposit.
Cons: Car was dirty. It had 28K miles on it and it looked like it. Wipers were lousy
Cons: have the actual car that i wanted and you confirmed was there
Pros: I loved the extra help the service team took to let us rent a cool new Pacifica
Cons: Great experience
Intermediate (Ford Escape or similar) is the most frequently booked car hire type from Enterprise in Jacksonville.
Enterprise has 17 car hire locations in Jacksonville. Take a look at our Enterprise hire location map to find the best car hires near you.