Pros: The staff was great, and the car ran well.
Cons: The EZ-Pass fees were horrendous! Easier to pay cash.
Pros: Friendly staff, explained everything clearly, not rushed, car pick-up and drop-off went smoothly -- great rental experience!
Pros: Weiney Tolessa with Avis at Georgetown location was extremely helpful with my check in process. I greatly appreciated her professionalism.
Pros: Dropoff was easy
Cons: Pickup could have been easier had the car been pulled out for me
Pros: Front desk lady was excellent - she was very communicative of the rental car status when people were returning the car late.
Cons: It would be great if the guy who handed me the keys told me more info about the car (i.e. where the cruise control button is and how it works in that particular model). I'm used to old cars, and when I drive it right away, I waste a few minutes figuring out where all the buttons are while being hurried to move the car out of the way.
Cons: The pickup location had way too few cars for the number of reservations. I waited two hours to get a car because they had to bring cars from other locations and wait for returns. Terrible management. I won't rant from Avis agin.
Pros: I was the only customer at pickup likely due to covid and considering the circumstances the overall experience was pleasant. Dropoff wasn't as smooth but nothing worth losing sleep over.
Cons: It seems like Avis's entire fleet at Union Station was kind of bedraggled and the location of the rental agencies within the garage is a bit depressing, which I admit is probably out of their control.
Cons: Nothing, everything was great, Customer service, car etc, Thanks for ur convenience Avis.
Cons: Felt lied to because I was told my car was full but it was only half full (gas). I paid unnecessarily for gas. Plus, they didn't have the car size I wanted. Would not recommend.
Cons: Everything.1 hour to take the car because one of the guys was smoking ash.the car was not ready.no navigator in the car and we need it.over payed.no options.we arrived late to our meeting because of them.the fuel tank was completly empty and we lost more time looking for a gas station...and we payed more than the double than in the web site for nothing.once in phily the drop off even worse trying make us pay 225 dollars more.66 dollars finish in 135 dollars.thieves.
Pros: drop off super easy, pick up too
Cons: Caliber had over 40K miles and it showed.
Cons: The car snelled like cigarette smoke. The windows were very dirty on the inside. We had to wait quite a while at pick up even though we reserved a car.
Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Avis in Washington.
Avis has 5 car hire locations in Washington. Take a look at our Avis hire location map to find the best car hires near you.
No (according to our data)
No (according to our data)