Guest reviews
Overall rating
8.3
Excellent
Based on 157 reviews
Cleanliness
8.5
Comfort
8.6
Pick-up/Drop-off
8.1
Value for money
8.1
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Pros
"Staff was friendly and nice"
(in 3250 reviews)
"Shuttle was quick and easy."
(in 627 reviews)
"Very clean and great car."
(in 5466 reviews)
Cons
"There was no car available."
(in 2389 reviews)
"Car was dirty and worn."
(in 2341 reviews)
"Car was dirty and worn."
(in 2339 reviews)
Recent reviews
Traveller rating
36
8
11
4
4
Find reviews that mention:
customer service
car was clean
great car
pick up and drop
friendly staff
quick and easy
great price
great service
great experience
picked up the car
car available
return the car
great value
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10.0
Pros: Everything was smooth and easy. Car was very clean.
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10.0
Pros: Incredibly friendly staff, made me feel comfortable and welcome.
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3.6
Pros: The car was very clean
Cons: So it had leaky tires, none of the charging ports worked, and the guy working there drove around really fast and freaked me out.
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2.0
Pros: Told me on arrival their computer system had a glitch and they actually had no cars available. They also said they'd call me in the afternoon to let me know when the next car would be available and then never called.
Cons: Fix your website so people don't waste their time.
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10.0
Pros: Staff was great
Cons: Car was almost not ready on time
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5.2
Cons: They didn’t have my reserved car, nor any other car available. This also happened to two other people who were there at the same time.
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8.4
Pros: Staff was wonderful. Very friendly and courteous, Things moved along at a great clip. Thanks to them
Cons: You have only one location in DC. Its not open 24 hours. Having a location open 24 hours would be much more convenient...or waive fee for DCA drop off if after hours in the DC location. This is whats really missing.
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10.0
Pros: I got an upgrade on the car, the young driver fee was low, and the check in/out was very easy.
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9.2
Pros: Was able to get an upgrade that was more comfortable.
Cons: N/a
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10.0
Smooth sailing
Pros: Easy reservations, pick up, and drop off. I look forward to the next time.
Cons: NA
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7.2
Wasn’t given a great car
Cons: The car’s exterior was dirty and the windshield had a glare from the dirt. Also, when I got in the dashboard said “maintenance required” which made me nervous that the car was going to have issues. Lastly, it was left with a quarter of a tank which was rediculous. The DC attendee said I could return it empty for my trouble but the car didn’t even get me that far without running out (poor mileage).
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6.8
Great service at Alamo Rental D.C.
Pros: The ease of booking and picking up the car was appreciated! The representative at Alamo in D.C. was helped us understanding everything that we'd be billed for as well as the timing of our return based on when we picked it up.
Cons: N/A
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Where can I find Alamo hire cars in Washington?
Top tips for renting a car from Alamo in Washington
- 25% of our users found a car hire from Alamo in Washington for AED 234 or less
- Economy car hires from Alamo in Washington are around 51% cheaper than other car types, on average