Pros: They were overbooked and did not honor my reservation.
Cons: I wish they would of honored the reservation or at least told me before I waited around 15 minutes in line.
Pros: Easy process to rent a car.
Cons: Informing people before they come in about rules and regulations such as not renting crossovers/SUVs to people under 25. Sometimes its essential to have a specific car and to only find out you can’t rent it once you are already there after booking online is really inconvenient. The online website should clearly show what can be rented by who and the age group. I rented a car twice this year alone and one was a compact SUV and the other was a full size crossover with seating for 7 people and I am under 25. Alamo made it a very big deal about which car they can give regardless of the extra fee I had to pay for being under 25 anyways. I ended up having to pay for a car I didnt want or booked. I have been driving for at least 5 years and have never had an accident, I rented 2 cars this year with no problem, I am paying for a specific rental with protection, and on top of that I am legally allowed to drive a small UHAUL truck... So not being able to drive a crossover/SUV is ridiculous. Not to mention that if I walk in to a dealership and choose to buy a pickup truck or very big car, I can... Anyhow, the driver is responsible for everything and anything that happens to the rental, so why would it matter what car you give someone anyways?
Pros: Alamo is the best of the majors. Especially the Ft Lauderdale operation.
Cons: Maybe a bit more choices in vehicles in rented class.
Pros: Easy process to get the car
Cons: Bugs were coming out of the ac vents. Flying ants. I had to pull over and jump out of the car to kill them. Very strange
Pros: Pick up counter was super easy and fast. Counter help was helpful and knew what she was doing. Drop off was even easier. Will continue to us you.
Cons: I've rented MANY cars from the FLL airport and ALL have been a major hassle. Not this one. Piece of cake. Nothing could have made it easier.
Cons: Was not allowed to rent with a debit/credit card. Didn’t mind the $200 deposit not being available as I didn’t have a credit card. Not right. Also was charging the full amount not just the deposit! Not right. Why?!
I think they rip off people because this location was at the airport! I’m a Resident!! I rent cars all the time for work & this time was personal. Will never rent from ALAMO, & will make Sure to tell all my family & friends & blast on Facebook
Bad business! .
Pros: Staff extremely slow. One individual helping multiple customers.
In a time like right now, you’d think getting a car would be faster than normal. Nope. It took 45 minutes to get a car.
Cons: Just uber to an off-site rental car agency. The airport’s rental car service is horrible.
Pros: Could not travel because of COVID-19 and they would NOT let me issue a refund.
Cons: Could not travel because of COVID-19 and they would NOT let me issue a refund.
Pros: self check in
Pros: The ease of renting a car with Alamo was unbeatable! I was able to use a debit card without any outrageous hold and the woman at the counter was so quick and efficient. I walked outside and the attendant pointed me to the row of cars I could choose from!! (My favorite part!) returning went just as smooth! I will definitely rent from Alamo again and highly recommend them to friends and family!
Cons: Nothing, everything surpassed my expectations!
Pros: Picking up our car was very smooth. The lady was the desk was incredibly kind and wished us a happy honeymoon.
Pros: Staff was friendly and drop-off very easy.
Cons: Really nothing. We were very satisfied.
Full-size (Ford Mustang Convertible or similar) is the most frequently booked car hire type from Alamo in Fort Lauderdale.
Alamo has 1 car hire location in Fort Lauderdale. Take a look at our Alamo hire location map to find the best car hires near you.