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The ambience of the hotel location, atmosphere.
location of the hotel was perfect , close to all you'd like to see in Vienna , also close to underground . it has a unique touch of history bath room was not what it should have been in a hotel with this # of stars / history , paint was falling off of the wood surfaces , there were strange stains in the corners ,
Location, Location, Location. In the center of Wien shopping and sites.
We booked in advance and paid half price for a room that would otherwise have been way out of our league. We had a great stay. The location is fantastic, right in the busy city centre. The staff were great and the rooms were to die for. A nice end to our holiday, with a little luxury.
hotel atmosphere, location, the large bedrooms, value for the money, nothing
close to the center and opera house
Walking distance to shopping area and hotel size is not too big. But also the hotel seems not too pack with people. As my flight arrives at 11am and I requested if I could check-in early - the reply was rather unhelpful. It would be more appreciative if the Manager could somehow help/allow guests to check-in (even at) 1 hour earlier, it would have been appreciated.
location big room but classic furniture no steam ironing only normal also iron it is just fine, i can iron better lobby is small
good attitude, big room, nice athmosphere Construction work in front of my window, very noisy
location of hotel excellent. hotel was very comfortable,well maintained & lovely character I was not aware that the gym/leisure centre was not at the hotel until I enquired when I was there. Also when I did go to he gym I was not able to find it as I was not given its address just the voucher & not good directions. I felt proper directions with address should be given. majority of staff was very helpful & courtious 7
Central city location was excellent. Ideal location for stopover.
The hotel and room were beautiful. The reception and service were excellent. This hotel is in an excellent location for walkers--close to a train stop and close to the sites.
The hotel is centrally located and there are lots of bars around it. Wi-fi and internet in the room and in the common space is really too expensive. Even in the cheapest hostel in USA the wi-fi is nowdays free of charge!
Nothing in particular. It is just like any other hotel in its class. The room I was in was adjacent to some noisy night club
The food, services were really nice. Location was excellent!! Waiters were kind, but quality of services were not so good... The bothroom was not so comfortable, as I thought. After douche water was 0n the floor.
Cleanliness, staff and the fact that it is in the very center of wienna Yes, the fact that you dont have a parkong lot for your guests
The very central location, fantastic address.
Excelent location. Staff was nice! I recomend this hotel. Good breakfast also.
LCD tv, but this would be never a criteria for me to select hotel extremmely noisy even staying on the 8th floor!!!!
Great location in the heart of vienna, walking distance to all major atractions. very nice breakfast. the staff was very helpfull.
The staff was outstanding - special mention of Stephen who assisted us in too many ways to mention (dentist, opera box seats, dinner reservations, dry cleaning, etc...) The location is the best in the city, and being a fully renovated hotel, it provided for an excellent stay. The breakfast service was outstanding, and the best of all our stays through Europe yet! Constructive feedback - could upgrade the beds a little (a 4 out of 5), and they need either another pillow per person, or a medium firm pillow.
Excellent value and location with well set up room and above average breakfast buffet. At least when I was there, there were no single rooms with view outside. The window in small interior courtyard was fine for a night (or two) but I would avoid a single if for a longer stay.
The rooms are nicely decorated and very comfortable. Good bed, great shower, clean. The breakfast buffet is delicious and the view from the breakfast room is very special. The location is just unique. It was rather warm in the room and although closing all radiators, it did not cool down. Leaving the windows open was our solution, but with the Stephansdom next door, the bells might keep you awake.
attentive staff, excellent view, fantastic location, nice breakfast
location,great staff,great breakfast,great hotel !!!!!!!
the location, and the staff at the hotel
Center location in city, very good for discovering Vienna.
Very close to the city center Parking is a problem, there is no parking place in the hotel, and the next parking garage was full, the closest parking place is about a 10 minute walk. The hotel is not for those who arrive by car.
Staff brilliant Air Conditiong not possible to lower temp.
room & wc & bed was perfectly clean and comfortable. Position of TV in the room was elegant :) Interior lighting of the room was excellent. And ofcourse the location of the hotel was absolutely fantastic. the elevator was out of order in the morning during breakfast time and probably takes 2-3 hours to fix...
Fantastic location - ideal for shopping. Our room was very spacious - huge windows and a lovely view. Semi-transparent sliding bathroom doors took some getting used to.
Location of the hotel There was no bath
Perfectly located in the heart of the city Only one elevator, sometimes you have to wait too much (in alternative you can use emergency stairs). I requested the reception to call a restaurant to book, they didn't do it replying it was not necessary and when I arrived there, the restaurant's kitchen was already closed (9 PM).
Room, free access to PC and internet, breakfast Nothing
Excellent location, good breakfast, friendly staff, nice bar. With window open in the night it was a little noisy from outside goings on. Was ok once window was shut.
Location and comfy bed and friendly stuff. Only minor dislike - there was no hair shampoo in the bathroom, only body shower gels. Quite unpleasant to find out while under shower.
It was nice
Everything in the center u may wanna see is in walking distance: albertina, hoffburg palace, rathouse, opera house, st. Stephen's cathedral etc. plenty of restaurants near by, walking zone kantner strasse around the corner. sky bar and do&co bars are in 3 minute walk, both with great views and sky has live music. Basically the hotel to be if you are not a stay in the toom type of guy/girl. Staff is friendly and helpfull. Rooms are very simple and small, but what do you care if there is so much to see in Vienna. They are clean and got everything u may need or want. I got this hotel for the own bar and the decent number of rooms thinking that as a solo traveler it will be a great way to meet new people. Low in behold - the bartender is very nice and knowlegeble, speaks great english ( even though i know german), but the bar itself is dead. There are barely 6-8 guests at a time, you wont be meeting anyone there. it is slightly cheaper, than bars on kentner strasse, so I would stop buy and have a drink before heading out. I had early tours every morning, never quite figured out if they provided breakfast, it certainly was NOT available in the bar, as the hotel papers claimed.
Spacious room and good breakfast.
i had a cosy feeling,friendly service and the feeling of beeing in the past
There were two things that I liked best about my stay at Hotel Kaiserin Elisabeth. The location and the room. The hotel is tucked just a few steps from St. Stephen's Square and the main shopping high street. The room was comfortable, the bed was cozy, and the large shower with multi-shower heads was welcome after a road trip to Vienna and an all-day walk of the city. The buffet-style breakfast (which was quite good) was an option for single room but automatically included in the price for a double. I prefer the choice to opt-out as I'm not much into breakfast buffets and like eating outside the hotel. Parking was an additional 32€ / day. There was some construction noise ongoing but it didn't keep me from a deep sleep.
Location and atmosphere.
Everything is in good conditions. Room key to complicated
Location No Coffee making arrangement was available in rooms
The location is great!
Very conveniently located. Very pleasant staff. Beautifully refurbished.
The location in the Center of Vienna. Beautiful building
Convenience, and good internet system provided free of charge
When we arrived at the hotel I must admit it was not easy to find the entrance - we tried the closed restaurant before we found the right door. However, when we found the right door it was a pleasant adventure to go trough the hall to the elevator - two elegant orange city bicycles where lining up in front. The elevator had a place to sit (!) had a welcoming atmosphere and lead us to the reception. We where taken good care of and shown to our rooms, a cup of tea where immediately served. The rooms are beautiful, bathrooms, television, closet al hiiden behind doors. A very elegant and clean impression. We slept well! The best breakfast ever!! very central. Recommended! Absolutely nothing to complain about - but when you book the hote, maybe you should be asked if you want a reservation at the restaurant. If the breakfast is representative for the food in the Holmann Beletage restaurant we would very much have liked to dine there - but it was fully booked during our stay.
The bed + extremely comfortable bedding. The entire hotel was wonderful + whimsical + comfortable. Breakfast delightful!
Very nice design and relaxing hotel. Breakfast is amazing. Not enough english tv-channels.
Everything! Especially location and friendly staff! Only one thing: not enough staff during breakfasts on weekends. Had to sit with the table covered with dirty dishes for 15 minutes.
Hotel staff very friendly and helpfull. Hotel clean and neat. We liked the design and layout and the modren look. Very comfortable and not too expensive. Good location. We highly recommend this hotel.
excellent. Wonderful choice. Wonderful breakfast
The stylish decor, facilities in the room, the excellent breakfast and pleasant staff. Availability of free Internet access was useful. Location is very good. We are not smokers and the level of smoke in the lounge made that area not useful to us. The rooms were however fresh and all smoke free.
Although the hotel is very central, it is in a quiet location away from the noise of the city. I have special dietary requirements and these were catered for at breakfast None
rooms, design, breakfast, location,
very close to tourist attraction, spacious room, fantastic breakfast
Very good breakfast, excellent location Construction going on at the building --> lift not functioning; Rooms could only be reached via outside walk. Not too great in case of bad weather.
The location is perfect It is old and rundown. Very sad.
Location, friendly staff, breakfast Noise
Staff was very helpful. Location was great. We accidentally left two coats in the hotel and the staff went out of their way to mail it to us at our next location! Service above and beyond!
The staff were very helpful. At breakfast the choice and quality was excellent. The room was large enough to accommodate us (2 adults 2 children) Very good central location. 5 minutes from all attractions. No tea/coffee making facilities in room.
Location Room wasn't as nice as pictures. No hand basin in toilet.
central location and room which was large & airy access with car very difficult then was asked on checkout for cash for car parking instead of adding cost to Visa bill
We've stayed here before and will do again. It's location is terrific and the hotel is delightiful and will be even better once the renovations are completed - both the hotel's and its neighbours.
The central location. The staff on arrival were not helpful and could not provide correct directions to the parkig facilities.
The atmosphere and the location. There was no safebox in the room
i would like the in room menu to be a bit more international,i found it abit restricting.it was more austrian though understandable loved everything absolutely
I like the building, the room, staff, location the food, the things from my bar, TV stations
the peace and quite and politeness of the staff.
the staff, desighn of the room,and location there is no resturant
Though we have booked a premıum room they gave us a winter garden room, but the comfort and the desıgn of the room was excellent. We have booked a premıum room they gave us a winter garden room.
The staff were brilliant - so helpful and friendly, without being intrusive. We got a free upgrade too, which made the whole thing even more special. Nothing at all, it was lovely!
it was very comfortable. The location was good. the facilities within the room were adequate. The tap on the washing basin was very close to edge of basin. the lightingwithin the bathroom could have been brighter.
Assistance from Staff was very helpful.
nothing, no room service no mini bar housekeeping is poor, internet should be open not going to reception for renewing every 200 mb!it suppose to be 5 stars hotel with all services but unfortunately it was 5 stars apartment and for the rate i pay it was not worse it because i pay 230 euro a day for nothing i mean as a client make booking in 5 stars hotel he is paying for services but in my place there is no services, i arrived at mid night and there was no drinking water no mini bar nothing so i had to take a taxi to find water and other stuff. Next day I tried to check out but they said that I cannot because I should to pay the full amount. i think you as booking .com should mention that there is no service in the hotel. every thing
The location is great. The feeling of being at home is also very realistic. The nespresso coffemachine in the apartment - you can make a very good coffee any time. The breakfast is poor, but having a kitchen in the apartment it is not a big problem.
The hotel was very close to the major downtown attractions, and the staff were friendly and attentive.
Excellent Location, very nice well furnished suites and free internet and coffee. No free breakfast :(