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The breakfast, after we discovered by mistake that we should be in the breakfast room for private guests. Cleanliness Almost all staff very unfriendly and unhelpful. There was no information in our room about the hotel, e.g. breakfast, room service and none was offered by any member of staff. Serious staff training is required.
Tidy room in a hotel with good facilities for its level, underground station next to the hotel, bus stations as well no remark, being only two nights
Despite being on a major road, very well insulated windows so good night's sleep Staff very helpful, friendly and professional Room very small but functional and very clean
Location is quite good, and the market on Saturday next it is nice....It was a great option to stay in this hotel, location, price and clean
Location and friendly atmosphare
The filipina waitress was very friendly at the morning breakfast cafe. i think her name was richelle. she was the friendliest amongst all the staff in the hotel and helpful. i requested for a taxi the day before for my early flight the next day. this was not done. the receptionists were not too friendly. the pin on their shirt that says "your smile is our job" isn't appropriate. they all did not smile so often. only one guy from the reception did.
The hotel does not meet a four stars criteria but rather a three stars
Great location, rich breakfast.
Location is very good. Room is clean. ok. nothing specially that I don't like.
Close to the U4 line, so you can easily get to other parts of the city, you cn even walk to the city center. Clean and nice. Parking next to the hotel was full so we had to park in a public garage which is a block away though they call it their garage. In any case they charge you 20 euros per day, even though you are a guest of the hotel. WiFi is 5 euros per day. Breakfast 15e.
Staff there no trap and ventilator in bath-room
I got the standard that I expected from the holliday inn Internet was not free as in most other hotels in Austria and Hungray
Fantastic View of the city and cute room decor. Prices were a bit high.
good location- easy to reach downtown and shopping area, very friendly and professional staff strives to meet your needs Room wasn´t in the main building but in the old garden area. How old it is can be seen by the look of the room (walls and floor are old, floor creaks). Besides, the furniture was old and uncomfortable. There is no elevator in this part of the hotel so you have to take your luggage up to the stairs by yourself.
It was wise. Comfortable from the staff and facalities point of view, howeever, it was not so comfortable since we had to walk so much from and to Vienna center. It is yot so close to the city centre as it was claimed
Very helpful and friendly staff. Breakfast excellent and the extended breakfast area was very pleasant. It was nice to be able to park under the hotel but it might be worth mentioning that if one had a large car it might be difficult as the space for turning/reversing is very tight.
The room was very clean room, the breakfast was excellent and the staff members were friendly. Rooms are quite cold during winter; more heat would be nice.
Staff's attitude towards hotel guests The quality of the (painting on) walls
Good breafast, location quite close to attractions
Although the Hotel does look a bit old and ugly from the outside, the interior is up to date and the bed was very comfortable. Also the staff at the reception and breakfast was very friendly. The breakfast with 14 EUR was not at all worth it. It is much better to go the street further to a real coffee place in Vienna where you have cheaper and better breakfast.
Good breakfest, room is ok ,near the city center They want to charge everything in advance and this is not frendly for good welcome in hotel
The staff allow us to check in earlier.
Breakfast and location was very good. Room was small,
Breakfast - delicious rolls No pot in the room - in other countries it is a standard in Accor hotels
Clean, nice rooms. Great location. Breakfast was not included in the price.
There is a big plus for the breakfast which is both diversified and meets high qualitative standards. It is plentiful even around 10 when hotels usually lack attention and food. Moreover it is located about 5 minutes from the metro station Pilgramgasse, which means only 3 stations away from the very center, namely Saint Stephan's Platz. The room was very tidy. One thing i did not like was that it was not warm enought. But this was quickly solved by the staff by bringing us a heater,
I liked the fact that it is very clean,close to the centre and that it has a garage.We were allowed to live our car after checking out,without paying extra.
Very nice and helpful staff, good breakfast, proximity to the city center (easy access via U-Bahn), underground parking
Nice sized room.
clean rooms, good personal, tasty food, close to the center, veru good hotel.
offers what promises , clean ,confortable.
The hotel's air conditioning was not working. One of the reason I book this hotel was for having it, no discount offered or extra amenity because of this.
a lot of space in the room, high ceilinged no refrigerator in the room
Friendly staff, excellent breakfast, spacious and clean rooms
Location,large rooms,friendly staff.Breakfast is good,but unvaried. Old furnishing.
The breakfast was very good and the behaviour of staff was excellent.
We had a very big room (which turned out to be a 'standard room'), High ceiling, nice carpet, big bath room, this is a real hotel! Breakfast was OK but not more than that. No space in front of the hotel to stop and unload your car.
Room was very comfortable, quiet and clean, the desk clerk extremely polite and helpfull. Excellent breakfast, easy access to public transport. Good value for the money.
room space and early breakfast
Very big room with two floors. Big valcony and 3 bathrooms and kitchen. Parking lots is too small ( just for a couple cars). Away from center.
Breakfast is nice though its always the same stuffs everyday. No refrigerator and international TV channel
Breakfast, renewed rooms, near the tram and train station Old rooms are dirty.
Helpful staff and good price A bit soul-less and utilitarian
Huge room, pleasant and helpful staff, very good breakfast. The stay in this hotel was great!
The receptionist was really nice and very helpful. The room was not very big, but clean and confortable. Nice painting in the reception and a fency WC :)))
The employees of the hotel were very friendly.Thank you.
great location and easy access to transportation, awesome breakfast better directions on how to get to the hotel by car, some of us have no clue what a "gurtel" means, may be should use the word boulevard instead or use kilometers, it took us a good 45 minutes to find the hotel.
position close to the centre, covenient price no free wi-fi internet in the room, bad accessability of the garage
large room, good staff noisy radiator in the bedroom
everything no internet in my room
We have stayed in this hotel many times over the last few years. There was a period when the staff were not very pleasant and helpful, but that has changed! The breakfast buffet is quite well done.
The staff were helpful and friendly. Our room was spacious and well equipped (studio room) - and quiet. It took 10 mins to get to Opera on the efficient and frequent bus service. Nothing - everything was fine - although the computer was not working during our week's stay which did inconvenience one in our party.
Good value. Breakfast not included in the price, but it was tasty.
Absence of the free WiFi in the room