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wireless access was not possible at third floor, we had to sit in the lobby. For use of water cooker, kitchen utensils etc you have to pay extra.
I liked that it felt like a home away from home. And it was very close to the metro via bus. The staff could have been more friendly and helpful.
We didn't stay there as they had overbooked. The judgements above apply to the Eventhotel Pyramide where we were provided with rooms at the same rate. Too large and too many coaches. Parking arrangements are not ideal.
beautiful vicinity, good prices breakfast not included into room´ s price
The silence, space in the room, the position of the hotel. Parking placement and the lack of things for the kitchen use.
Good value for money and very friendly and personal staff. Very decent continental breakfast buffet - bit too little choice for British folks.Wifi coverage was poor in some parts but we were rebooked to a better part when we mentioned this without any problem. Very cooperative crew. Decent/good beds. Odd that you had to pay €3.50/day for basic kitchenware in spite of having booked with a kitchenette, even in order to be able to enjoy a water cooker (and even then this did not include a drying towel or brush to do the dishes). Other than that a fun stay. Both positive and negative remarks are in the previous field. Overall balance was positive. Kitchenware (for a room with a kitchenette) should be inclusive and wifi should work everywere.
almost nothing, the only good think was location near the place where the rest of my friends were the carpet was dirty there was no coffee machine and no iron (I had to borrow one!!! – in 4* hotel!!!!!!!!!!!)
All the things you need, without the higher costs of the frills.
Loved the place clean and roomy, the bus to the city center just around the corner, good value for the money Nothing
nothing beacause no air in the room due to Ac not working see above
Quiet, clean, free parking. A little too far from the centre.
a few problems with car parking
Clean, convenient location. Golf facility behind the hotel, with a racket ball building in front of the property. Very nice and helpful staff made our stay a pleasure. We also liked the easy, free parking, and only an 8-10 minute walk to a trolley station that drops you off at the Vienna Opera House/City Center. In Vienna, it is called the "ring"!
Good value for money. Free parking and wireless internet. U-6 distance 10 mins walking. Clean and quiet.
Great environment, golf, great view from restaurant.
rooms are excellent, comfortable, stylish. hotel bar opens at 12 o clock, so if you like to get espresso before noon, it is not possible. air in the room is to dry (the heating was off!) and it was difficult to stay in the room for longer period (few hours).
Free parking, nice staff, nice room and view of golf range Far from the city
close to my office
It's clearly not a 4 star
Friendly staff (better than before), good rooms
Free parking, free Wi-Fi, peaceful area, relatively close to U6 metro line Far from the center
I like a lot the ambiance. First class!
Close to the centre, tube access, free secure parking, dog friendly, good breakfast location to restaurants limited, costs of breakfast would prefer inclusive price.
Super Hotel, super Staff, super Restaurant. Gute Lage 4min vom Hauptbahnhof entfernt
The room I stayed in was big enough, with lots of light. It was quiet and clea
The hotel was in walking distance of a few good landmarks plus the bahnhof. The staff was very helpful for planning out day trips and travel information.
nothing, I was overbooked, they "upgraded" to some Mercure, which was poor, bad experience the attitude of the staff: they don't realize what this means after a you drive a whole day and come with high expectations since we had good experience with andel's berlin. I don't need excuse, but try hard to see it from your customers perspective.
Beds are very comfortable Service at Restaurant, very slow, not friendly
it was fair..thats it..nor superb nor too poor the brakfast was poor for austria, the location- very said district
modern rooms, large tv, quiet area, easy access to mass transport facilities the location
Excellent hotel, excellent staff, excellent location. There must be at least one chair per room
The hotel is new and clean and tastefully decorated in a modern style. It has a good restaurant/bar (Verde) and my stay included a complimentary buffet breakfast. My room was air conditioned and had a flat screen TV. The lobby has two iMacs available for Internet use. All the staff is very helpful and friendly, a notable feature of this hotel. There is no free WiFi Internet in the standard rooms and no bedside alarm clock. The restaurant's outdoor terrace only has a view of the parking lot. The U-Bahn stop is a 15 minute walk, which was usually fine but could be inconvenient for quick round trips or in bad weather. If you're a tourist a hotel in the city center might be more scenic.
Excellent Hotel, Clean, value of money, with create staff. Very good location, close to the center
I booked superior double (twin) room in this hotel for my friend and me for a 3 nights. We were in Vienna for a 4 days city break, visiting opera etc. I booked this hotel because it is close to the South train station and is almost brand new 4 star. Also, the rate was ok. Everything was great, room and the bathroom big enough and almost soundproof, tea making facilities in the room, AC/heating, flat TV. Everything is new so you can not feel the smell of the dust or humidity. Breakfast is served in a nice restaurant Verde, selection is ok. Supermarket is next to the hotel, tram station is 3 minutes walking distance, bus station is in front of the hotel. Center of the city can be reached in approximately 7-10 minutes There is nothing in particular negative about the hotel. One should know only that there is a construction sight nearby the tram station. Also, cemetery in quite close to the hotel, but I learned about it on my last day of staying. It is not inconvenient at all.
Friendly staff and a clean room I paid 230 euro's for one night in a room that even did not have an iron & iron board, although staff was helpful and despite my late arrival, everything was done (for free) by 9 am next morning. They explained that there was no iron due to fire regulations in Vienna; strange because other hotels just do have an iron in a room. Price was really over the top;
I just came in, had dinner and went to bed
I like so much comfort of bed and room. And hotel is in quaet part of the city,so it's good for sleeping after work day. Cleaning of room. And double room.
The staff is very kind and helpfull,the location is quite good,very clean and coasy,the breakfast was wonderful ,delicious and tasty.
Peace, and kindness. Good luxyrious hotel. No.
Josephine was very helpful.
The team in the receiption were very helpfull no
the rooms very spatious, clean and comfortable
the size of the room and toilette.
Good for business conferences. Business facility area is well located. Too expensive for the quality. Usually this kind of hotels in Europe costs 35% less. This is only a Holliday Inn.
Nice location althought too far from the city, spacious and very clean rooms Its located right in the middle of business park hence not good for touriest
quit place , New furniture Very far from city centre ,30 minutes to arrive to city centre use bus then change to metro station to arrive to the centre
Excellent hotel, a good value for the money you pay.
the cleaning and location near from underground that goes to the most parts of the city they did not have staff to help you in carrying bags
Okey hotel for business stay in Vienna.
The hotel was good for somebody like me who does not look for special things.
Position No internet in the room
Clean, comfortable. Good value of money. Place, the vew from window
It was very comfortable and good value for money, was also handy for access to the underground No
Walking distance to shopping area, restaurants and U-bahn. Ideal for travelling to Eastern Europe as Sudbahnhof is 10mins walk. Disappointed that breakfast is not included.
The comfort of the room and the proximity of a nice commercial area. It is a real 4stars hotel with modern furniture, very close to the city center (3 stops from Stephanplatz with U1 line) It is a little incovenient due to the fact that in front of the hotel a huge construction is made (new railwail station) and it is very noisy when you open the window. With the window closed everything is OK. I suggest to the single womens to use not the Sudbanhof subway stop, but the next one (Kartner...) which is not far away from the hotel, but the walking distance is on Favoriten strasse, a very well known commercial area.
Stuff, mostly. It's being advertised as a 4-star, in reality, it's 3 maximum.
Cleanliness & price A little off the beaten path, breakfast at 12 Euros each seemed a bit expensive
I love the bed very much. It's a very good experiences here. Especially the hotel staffs are always friendly and helpful!!! Just the pillow is too soft...
Great location. Friendly and helpful staff. Very clean. Good breakfast. Modern. Well-kept. Incredible value. Highly recommend.
Nice basic no-nonsense hotel, with wireless internet and breakfast included (no surprise in the bill afterwards). Staff was very friendly and gave a welcome feeling. The hotel is not airconditioned, so at warm nights it is better to sleep with the windows open. On the road-side opposite to the hotel a tramway depot is situated, and I had the "luck" that during my stay it was warm and maintenance was performed on the tramway tracks (inlcuding cutting and welding of the rails) at four o'clock in the morning. Luckily this was only during the first night. With windows closed, however, the sound isolation was very good!
Easy approach from highways, close to city centre, cleanliness of the room, friendly personnel. Empty refrigerator in the room.
The hotel is situated very close to the tramway and metro stations. Spacious room (however the bathroom is rather small) and the breakfast excellent. Friendly staff and free wifi.
nice room in a quiet part of the city breakfast was to poor
Close to U-Bahn (Keplerplatz). Grocery store also nearby. Good breakfast.
the staff was courteous and location was good it is a very basic hotel, a large room with a very small bathroom .... also furniture and look of the hotel can be improved to make it more cosy ..
Bathroom was clean and up to date, bed was comfortable, and was quiet in the morning even with construction going on next door. Outdated television, the internet was generally stable, but unsecure and lacking at night, not enough pillows.
The rooms were big and clean, comfort beds and pillows, great breakfast and restorant-room is confortable and looks very nice. Metro is 5-7 minutes far from the hotel and the line goes direct to the centar of Vienna. The surrounding is dark and little bit scary if you go back to the hotel late night hours. The hotel is out of centar in a spooky neighborhood.
It was really clean and beakfast was delicious. The area that the hotel was located seemed not too safe.
The location, near to the metro and security.
The room was fairly clean, the location is excellent very-very close to the metro station. The heating can be regulated separately in the room and in the bathroom. This is in fact a youth hostel, with only some hotel rooms. The staff is not very friendly. The hotel does not have the difference between double and twin rooms, so all rooms marked as "double" actually have 2 separate beds, for which nobody even said sorry. The check-in is at 2pm. There are no towels in the rooms so you have to go down to the front desk yourself to ask for them. The breakfast is awful, the coffee and especially "juice" are absolutely disgusting.
The location, room is clean, near to the metro and the staff.
good location, kitchen, free Wi-Fi
I would propose it to every young people! It's a way to make cheap holidays to a very organized hotel which is clean and comfortable. The most important, it is near metro station. The bakery in the corner was really great!
close to activities; good quality for the money; my daughter was staying there too some of the breakfast facilities were not working
near to the metro and supermarket, in a relatively quiet residency zone. Room was clean and big. there are two transfers from and to the airport but it is not a big problem, just set out early.
price,clean,20 metres from metro station,staff was too good and helpful, bed was a little bit uncomfortable
I liked mostly leaving the hotel. There was nothing ı liked.
shooping area around the hotel and it is near to the subway
location there is no reception desk
Good position - metro station directly in front of the hotel. First I was surprised, that actually there was no reception desk and the the function afternoon is fulfilled by a restaurant situated under the rooms. So I was ready for everything, but the room was really nice and clean. Good value for the money -
location,nex to underground,breakfast good enough for the cost. not clean enough,smell of the cigarettes everywhere
SMOKING IN THE BREAKFAST ROOM AND IN THE RECEPTION AREA, SMOKE WAS PENETRATING INTO THE ROOMS
The hotel is close to the U-bahn station The staff are beyond useless, I would not stay there again despite the convenient location.
Clean and comfortable room and bathroom. Good continental breakfast in the Segafredo Caffe located just round the corner. Very good location for public transport: literally 2 minutes walking from the Kepler Platz Underground stop, which is on the main U1 line. Although very nice, the Segafredo Caffe does not have a non-smoking area.
All was good... Not everybody speak english language to the hotel...
big rooms, clean bathrooms, good breakfast and coffe, good location - near city center on a shopping street, metro station in front, secure parking space the street noise, cable tv - only two english chanels
We only stayed 1 night but the location near to a subway station is very nice because allow to reach the city center in a couple of minutes. There was a smell of cigars in the room and some of the towels were not clean. Our flight was only during the afternoon and we asked the guy in the reception if he could keep our lugagge, and he said to leave it in the hall, reachable to everyone in the hotel. Much worst than our first stay here.
Clean, confortable, big room, all perfect!
almost everything, the hotel is great. just the location a bit far from the city center.. but it was OK.
Hotel is clean and warm! Very close to bus station and not too far from underground.
+Quiet location, spacious room, easy to access the city by tram. - The reception opens at 14.00. The breakfast was ok, but it is only until 09:30.
Modern, comfortable room for a good price, staff very friendly, breakfast good. Area is not the best, closest S-bahn is a 10 minute walk, the double bed was actually two single beds next to each other.
it was a pleasant, clean and comfort hotel. The hotel is situated in a quiet area. poor breakfast, the hotel is far from metro station and parking is free if you find any space
Helpful and friendly staff. Lobby has no chair. Difficult to find, since only got a letter "B" outside the building indicating it is Beta hotel.
The parking place even it is small...and that it is clean and calm. Beds for two persons go far form each other...it will be good if they could be tight with some thing that they could not go a way. it is so important that even just one person stayed in the reception for any emergency. It was not nice that My car has blocked every body in the parking and other guest could not find any help even when I come to sleep I have told him that I am ready to come any time to move the car. The other really bad thing that you can find no body and when you call the phone no body answers you. I wanted to have a late checkout but could not find any body to talk to. and the elevator did not work any more and I could not move to my Room without help from other guest.I hope you take these comments and try to help solving.
I found really clean room and hotel, private parking (free of charge, but with 5 places, not more) , wi-fi free, standard breakfast (but only till 9:30 in the weekend). Unfortunatelly i had a really negative experience about chk out (with the deposit for Wi-fi box) because of leak of information (no staff available at the reception). So I spent time (and nerves) in order to solve it (will refund on my bank account). At the end we clarified by mail and they were kind offering also a free accomodation in future.
it is really very good value for money!! very nice hotel for the best price. very quietly.