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Very friendly staff - even organized realocation to a family room while we booked/paid for double room (2 adults + 2 children)
The courtesy of their employees The upercosts about high speed internet or free-calls
I had everything I needed for the value of money there was nothing I did not like
very convenient location, artistic design (also paintings and sculptures), cleanliness, comfort, very good breakfast, competent staff, good value for money
Polite staff, good breakfast. I walked to my room during the cleaning service. The spare change (about 18 Euros) I left by my computer was gone. The cleaning lady had all coins stacked up by denomination next to the bed head rest stashed away under the hotel announcement. I would not be able to find them had I not asked.
The rooms are spacious and comfortable and the hotel is very close to the U-bahn. The free internet is extraordinarily slow, and the extremely expensive 'high-speed' internet is not very fast either. In the bathrooms, they have a bottle of all-purpose people cleanser in the shower and no shampoo, though shampoo is available on request.
Convenient access to subway for travel to City Centre Very helpful staff Free internet use
Everything perfect, room, wellness area, restaurant, parking: anything you require in an hotel here is perfect -
Please collect the bar in room every day, two days from five I didn´t have bear and spirits.
courteous staff, very clean and comfortable room, nice layout toilet in my room was not working, but it was quickly fixed
Business service breakfast good staff excellent
Very clean and comfortable. Lovely breakfast included. Quiet room at the back of the hotel. Very helpful and friendly staff. The metro was five mins walk across the road and the city a few minutes only by the same. Great off peak rates. Excellent free internet and printing and copy service. Great hotel The room was a tiny bit warm even for that time of year though with the window opened a crack it was fine.
The breakfast was good, the room was clean, nevertheless the hotel is not a 4 stars hotels as presented (except for price), in my opinion is only 3+.
Worm and peaceful ambient NO
large rooms, free wi-fi and decent breakfast buffet-rooms at the back quiet. staffing limited-especially late evening-I had several pieces of luggage when I arrived and no one to help out
Close to the subway, so you didn´t have to go by car in to the city.
Clean Room and Clean Bathroom
Free of charge parking was one of the main drivers to select this hotel. The breakfast is substantial, really "full", the restaurant fine, the staff nice, correct. Easy access by car, hotel is laying next to the main road 8. Close to the great Einkaufzentrum " Donau" and easy metroride, 5station to the very center of the city. Our room was too hot, about 26-28 C. I had to turn AC on at night in order to have temp about 23 C.
Room comfort & cleaness. Fairly good breakfist. Quite, niclely arrangd and faciliated loby. I expected cheaper winter prices
Staff was very professional and helpful.
I booked this through a 3rd party site and the booking didn't go through. The staff went out of their way to figure out the problem. Great location walkable to the subway and the conference center.
breakfast service was good and the front desk was kind.. not applicable
We found a supermarket close to the hotel. An airport limousine bus stops just in front of the hotel. These were very convenient to a business trip with a limited budget. Nothing particularly I want to mention herein.
I really enjoyed the staff they were very helpful to me and my stay in a foreign country. The breakfast buffet is a bit expensive
Very helpful staff, excellent breakfast, wonderful location close to the Austrian International Centre. Close to the subway, makes it easy to reach the centre of the city in a few minutes.
Breakfast was included with the rate, it was very good. Lots of choices of fresh food, meats, cheese, fruit, and coffee. Convenient location for the UN and Vienna International Center and public transit. The hotel itself was surprisingly quiet, given its location on a busy street.
Nice facilities. Fast check-out. We were surprised to see the bottled water already used when we entered the room. We failed to inform the staff and so it was charged to us even though we did not use it.
Cleanliness & comfort
Location and view are good Services is too expensive (Internet and phones) very expensive
tha restaurant was small and noisy
The hotel was clean and good looking. The breakfast was expensive.
Breakfast was very good, room very clean, comfortable and quiet. Breakfast was only possible after 7.00, check-out only after 8.00, I would have liked this to be a little earlier.
Very clean and well organized. No air conditioning and the room was very hot.
reception staff were very friendly and helpful. breakfast was fine but it wasn't the buffet selection promised. Also Austrians might drink black tea,but overseas guests might like the option of milk!
the staff is really nice!!! hmm...actually the location is good because it is near the subway...but not really close to the city center
Nice and clean rooms, very comfortable and well-equipped even in the Economy standard. Nice staff, they speak English very well. Poor breakfast, I wouldn't call it "continental", but it was sufficient.
the hotel is nice , 10 minutes in metro from city center.very clean and the personal nice
free coffee and tea 24 hours a day, comfortable bed and warm bed, cleanliness of the shower and toilet
good location also to reach metro, value for money, good and clean bathroom breakfast was a bit poor and could be improved, limited parking in yard, close to main road junction and Mc Donalds, not so quite overall at night
Good quality for reasonable price. A little bit noisy.
close to donau centre.
Offer food to the menu (dinner)
The breakfast was early.
Parking and access to U=Bahn With to many people there was nothing for breakfast.
Price was OK, breakfast acceptable You must pay the room at the Check-In, staff was not very friendly.
The price This is a budget hotel and most things were acceptable for the price paid. The coffee at breakfast, however, was exceptionaly awful
Walking distance from my business meeting place. Walking distance 5-7 min from U1 metro stop. Car nois in the room looking at the street.
Missing Bacon to breakfast
breakfast I would like free wireless itnernet
nearness of tram and subway I would have liked more and thicker drapery in the room
close to shopping mall and the underground stataions no free internet service provide, three legs to two legs electircity adaptor is not available
Convenience to shopping and subway to the city. Suggestion - make iron and ironing board available to guests. I was in Vienna to attend a funeral. The hotel had one ironing board and one iron. The ironing board was broken. I had to place a deposit of 20 Euros to use the iron. I found this unacceptable as I have stayed in other hotels in Vienna and these facilities were available in the room.
good position on underground station, near the conference center
Very nice and comfortable rooms, perfect especially for families with elder kids.
everything was great, brekfest very good, room cousy and cute (we were in the attic) too small bathroom
very clean room, kindly staff, to small 3 bed rooms, noice in th midnight,
Small kitchenete, profesionalism of the hotel staff. Location, it is too far from city center.
The welcome and service of the entire Staff was from a people who were very proud of their establishment. The smile was always there and all departments always inquired if all was well. The room was very clean and all necessary requirements available. The entire atmosphere was very pleasant. I will go back there again. Cannot think of anything.
Office staff was very knowledgeable and offered good information about the city
Very big room, nice furniture, friendly staff Far from city center and tricky to the get to/from the city center on the first try (transfer from bus to underground) but not too inconvenient once you get used to it
Nothing else. its located in nerro street In summer without FAN/air conditioning. seen that in Receptionist are sweeting.
Easy access / nice staff / clean
The owner/manager Dagmar was delightful! She was very helpful in providing information on transportation within Vienna. Tram/metro tickets were available at the front desk and the station was only three block away. The hotel is unimposing from the outside, but charming inside. There is an inner courtyard with tables and lush foliage. Coffee was available throughout the day. The breakfast was very nice, with home-made jam and goodies each morning. The traffic outside the hotel was very heavy, which made it difficult to unload luggage. The parking, while only 10 euros per night, had a very narrow drive which made it difficult with a full-size car. Indeed, the floor tiles are very loose in the front hallway and care needs to be taken to avoid tripping.
Nice and friendly staff, good connections with the center of the town, comfortable, quiet, room It was not in the close proximity to the International Congress Center.
Easy access from freeway, convenient location for INEXPENSIVE public transportation, free parking, excellent breakfast, free internet access (not a given in hotels in Austria). Very comfortable and convenient even for my 85 year old mother. Liked the simple but functional decor and refreshing color scheme (a lot of white). A couple of loose floor tiles on 2nd floor can be a trip hazard
Everything was very good. The staff was really friendly and helpfull, most of them speak russian. The breakfast was really tasty and generous! It was like resting at your relatives. I liked this place! My next time in Vienna I'll stay at Wiener Kinld again! Our room was a bit noisy, if you keep windows open, while it was a bit stuffy if you close them.
Pleasant Hotel and very good service The location was not so good. But then again, this was my first visit in Vienna, so I did not know what was convenient for me..
Apparently, there's a lot of the same establishments in different locations. I've booked for the one at the countryside but got the city instead which was actually quite good. Its about 8 mins walk to the train station and its 4 stops away from town of Stephensplatz - which is fantastic. Its an apartment. Good for long stays....Washing machine is available which is great. Bed is too soft and the configuration is not ideal...Unfortunately didn't sleep too well...
The staff were great. They had a great beakfast and they had other great customers that were fun to talk to in the morning. The table in the breakfast is not big enough for all the rooms to have breakfast in the morning. Also it would be nice to get our own coffee.
easy axcess to the city Internet did not work