Overview

Ambassador Hotel

Kärntner Straße 22, 1010 Vienna, Wien, Austria
+43 196 1610

AED 551+

Overall guest ratings

8.4/10 Excellent
Based on 1,735 reviews

Review highlights

  • 9.6
  • 8.1
  • 5.9
  • 4.9

Good to know

  • Friendly service
  • Spacious rooms
  • Wonderful sightseeing

Nearby

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    About

    Location. The Ambassador Hotel is in the center of Vienna, close to the Imperial Crypt in Vienna, Hofburg Imperial Palace, Haus der Musik, the State Opera, and St. Stephen's Cathedral. The hotel is on the Kärntner Straße shopping street, just 200 meters from the Stephansplatz and Karlsplatz underground stations.

    Hotel Features. Since its opening in 1898, the 5-story Ambassador Hotel has hosted such famous guests as Marlene Dietrich and Mark Twain. The hotel has a restaurant serving Austrian and seasonal dishes, and a bar/lounge offering cocktails, coffee, and snacks. In good weather, guests can enjoy the open-air cafe on Kärntner Straße. Breakfast buffet available (surcharge). A winter garden overlooks Neuer Markt square. Room service is available during limited hours. Business amenities include a 24-hour business center and free wireless Internet access. The staff of this of this 5-star property can arrange concierge services, dry cleaning/laundry services, and tour assistance. Additional amenities include a roundtrip airport shuttle service, available on request for a surcharge, valet parking and a concierge desk.

    Guestrooms. Amenities featured in the hotel's 85 individually-furnished guestrooms include air conditioning and minibars. Guests enjoy city views. Additional amenities offered include bathrobes and slippers. Guestrooms have free wireless Internet access and LCD TVs with pay movies. Business-friendly amenities include safes, direct-dial phones, and voice mail. Bathrooms feature phones and complimentary toiletries.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Safe
    • Airport shuttle
    • Laundry facilities
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    Based on 1,735 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.6 "City centre within easy reach, said 96%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.1 "Breakfast is good."
    • 7.6 "High comfort."
      8.3 "83% thought rooms were spacious."
    • 7.2 "Good service."
      8.0 "80% found the staff to be very friendly."
      10.0 "100% found the restaurant service to be one of the best."
    • 6.9 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      6.6 "Beds were acceptable for 66%."
    • 5.9 "Bar is ok."
    • 4.9 "Not very clean."
      2.9 "71% thought it was rather dirty."
      1.7 "83% said the bathroom was dirty."
    • 4.4 "Value below average."
      1.8 "82% said the breakfast was too expensive."
    • 2.5 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 1,006 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
    • 7.7 "Good breakfast."
    • 7.3 "High comfort."
      8.2 "82% thought rooms were spacious."
    • 7.1 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.2 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      5.8 "Only 58% said rooms were clean enough."
    • 5.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.1 "Value below average."
      1.7 "83% said the breakfast was too expensive."
    • 2.5 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 485 reviews
    • 9.7 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 7.8 "Good breakfast."
    • 6.9 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
      6.6 "Beds were acceptable for 66%."
    • 6.3 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 6.3 "Service is ok."
      5.9 "Only 59% thought the service was professional."
    • 6.0 "Vibe was decent."
    • 4.7 "Not very clean."
    • 4.4 "Value below average."
      1.9 "81% said the breakfast was too expensive."
    • 3.1 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 34 reviews
    • 9.7 "Terrific location."
    • 7.6 "High comfort."
    • 7.4 "Good service."
    • 6.8 "Rooms are ok."

    Overall rating

    8.3 Excellent
    Based on 208 reviews
    • 9.7 "Terrific location."
    • 8.4 "Breakfast is good."
    • 7.3 "Nice rooms."
      8.6 "86% thought rooms were spacious."
    • 7.1 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.0 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.6 "Vibe was decent."
    • 5.3 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 2.7 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Spacious rooms"
    "Wonderful sightseeing"
    data provided by TrustYou

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