Overview

Ambassador Hotel

Kärntner Straße 22, 1010 Vienna, Wien, Austria
+43 196 1610

AED 551+

Overall guest ratings

8.3/10 Excellent
Based on 1,716 reviews

Review highlights

  • 9.6
  • 8.2
  • 5.7
  • 5.0

Good to know

  • Friendly service
  • Spacious rooms
  • Wonderful sightseeing

Nearby

    show all

    About

    Location. The Ambassador Hotel is in the center of Vienna, close to the Imperial Crypt in Vienna, Hofburg Imperial Palace, Haus der Musik, the State Opera, and St. Stephen's Cathedral. The hotel is on the Kärntner Straße shopping street, just 200 meters from the Stephansplatz and Karlsplatz underground stations.

    Hotel Features. Since its opening in 1898, the 5-story Ambassador Hotel has hosted such famous guests as Marlene Dietrich and Mark Twain. The hotel has a restaurant serving Austrian and seasonal dishes, and a bar/lounge offering cocktails, coffee, and snacks. In good weather, guests can enjoy the open-air cafe on Kärntner Straße. Breakfast buffet available (surcharge). A winter garden overlooks Neuer Markt square. Room service is available during limited hours. Business amenities include a 24-hour business center and free wireless Internet access. The staff of this of this 5-star property can arrange concierge services, dry cleaning/laundry services, and tour assistance. Additional amenities include a roundtrip airport shuttle service, available on request for a surcharge, valet parking and a concierge desk.

    Guestrooms. Amenities featured in the hotel's 85 individually-furnished guestrooms include air conditioning and minibars. Guests enjoy city views. Additional amenities offered include bathrobes and slippers. Guestrooms have free wireless Internet access and LCD TVs with pay movies. Business-friendly amenities include safes, direct-dial phones, and voice mail. Bathrooms feature phones and complimentary toiletries.

    Less More
    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Safe
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 1,716 reviews
    • 9.6 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      9.1 "City centre within easy reach, said 91%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.2 "Breakfast is good."
    • 7.6 "High comfort."
      8.5 "85% thought rooms were spacious."
    • 7.0 "Good service."
      6.3 "Only 63% thought the service was professional."
    • 6.7 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      6.5 "Beds were acceptable for 65%."
    • 5.7 "Average amenities."
      5.5 "55% thought the building was acceptable."
      5.2 "52% considered the lobby entrance to be so-so."
      5.9 "Only 59% thought it had an adequate smoking area."
      5.8 "58% said the architecture was not spectacular."
    • 5.0 "Average cleanliness."
      2.0 "80% thought it was rather dirty."
      1.7 "83% said the bathroom was dirty."
    • 4.6 "Value below average."
      3.0 "70% said the breakfast was too expensive."
    • 3.5 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 943 reviews
    • 9.7 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.3 "City centre within easy reach, said 93%."
    • 7.9 "Good breakfast."
    • 7.3 "High comfort."
      8.4 "84% thought rooms were spacious."
    • 7.1 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.2 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.1 "Only 61% said rooms were clean enough."
    • 5.0 "Average cleanliness."
      2.3 "77% thought it was rather dirty."
      1.3 "87% said the bathroom was dirty."
    • 4.4 "Value below average."
      3.1 "69% said the breakfast was too expensive."
    • 3.5 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 480 reviews
    • 9.6 "Terrific location."
      9.1 "91% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
    • 7.9 "Good breakfast."
    • 6.8 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.5 "Beds were acceptable for 65%."
    • 6.1 "Service is ok."
      5.9 "Only 59% thought the service was professional."
    • 5.8 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.7 "Vibe was decent."
    • 4.9 "Not very clean."
    • 4.6 "Value below average."
      2.9 "71% said the breakfast was too expensive."
    • 4.0 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.7 Good
    Based on 51 reviews
    • 9.6 "Terrific location."
    • 7.6 "High comfort."
    • 7.0 "Good service."
    • 6.8 "Rooms are ok."

    Overall rating

    8.3 Excellent
    Based on 240 reviews
    • 9.6 "Terrific location."
    • 8.3 "Breakfast is good."
    • 7.8 "High comfort."
      8.7 "87% thought rooms were spacious."
    • 6.9 "Service is ok."
      6.4 "Only 64% thought the service was professional."
    • 6.9 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 5.7 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.4 "Vibe was decent."
    • 5.4 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 4.2 "Value below average."
    • 3.5 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Spacious rooms"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    More

    Photos
    Map

    Map