Overview

Ambassador Hotel

Kärntner Straße 22, 1010 Vienna, Wien, Austria
+43 196 1610

AED 522+

Overall guest ratings

8.3/10 Excellent
Based on 1,775 reviews

Review highlights

  • 9.5
  • 7.6
  • 5.2
  • 4.7

Good to know

  • Professional service
  • Friendly service
  • Spacious rooms

Nearby

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    About

    Location. The Ambassador Hotel is in the center of Vienna, close to the Imperial Crypt in Vienna, Hofburg Imperial Palace, Haus der Musik, the State Opera, and St. Stephen's Cathedral. The hotel is on the Kärntner Straße shopping street, just 200 meters from the Stephansplatz and Karlsplatz underground stations.

    Hotel Features. Since its opening in 1898, the 5-story Ambassador Hotel has hosted such famous guests as Marlene Dietrich and Mark Twain. The hotel has a restaurant serving Austrian and seasonal dishes, and a bar/lounge offering cocktails, coffee, and snacks. In good weather, guests can enjoy the open-air cafe on Kärntner Straße. Breakfast buffet available (surcharge). A winter garden overlooks Neuer Markt square. Room service is available during limited hours. Business amenities include a 24-hour business center and free wireless Internet access. The staff of this of this 5-star property can arrange concierge services, dry cleaning/laundry services, and tour assistance. Additional amenities include a roundtrip airport shuttle service, available on request for a surcharge, valet parking and a concierge desk.

    Guestrooms. Amenities featured in the hotel's 85 individually-furnished guestrooms include air conditioning and minibars. Guests enjoy city views. Additional amenities offered include bathrobes and slippers. Guestrooms have free wireless Internet access and LCD TVs with satellite channels and pay movies. Business-friendly amenities include safes, direct-dial phones, and voice mail. Bathrooms feature phones and complimentary toiletries.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Safe
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 1,775 reviews
    • 9.5 "Terrific location."
      9.1 "91% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      9.1 "City centre within easy reach, said 91%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      8.8 "Easily accessible by car, said 88%."
    • 7.6 "High comfort."
      8.5 "85% thought rooms were spacious."
    • 7.5 "Good breakfast."
    • 7.0 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 6.7 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.5 "Beds were acceptable for 65%."
      6.4 "Only 64% found the balcony ok."
    • 5.2 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 4.7 "Value below average."
      2.1 "79% said the breakfast was too expensive."
    • 4.3 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.9 "Bar is not good."
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    Overall rating

    8.4 Excellent
    Based on 1,047 reviews
    • 9.6 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
      9.8 "98% liked the proximity to shopping."
    • 7.3 "Good breakfast."
    • 7.3 "High comfort."
      8.5 "85% thought rooms were spacious."
    • 7.3 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 6.4 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.0 "Only 60% said rooms were clean enough."
    • 5.2 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 4.5 "Value below average."
      2.1 "79% said the breakfast was too expensive."
    • 4.1 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.5 "Bar is not good."
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    Overall rating

    8.1 Excellent
    Based on 443 reviews
    • 9.5 "Terrific location."
      8.7 "87% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
    • 7.6 "Good breakfast."
    • 6.6 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 6.5 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 6.0 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
    • 5.9 "Vibe was decent."
    • 4.9 "Not very clean."
    • 4.9 "Value below average."
      2.3 "77% said the breakfast was too expensive."
    • 4.7 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    Based on 53 reviews
    • 9.6 "Terrific location."
    • 7.5 "High comfort."
    • 6.9 "Service is ok."
    • 6.7 "Rooms are ok."

    Overall rating

    8.3 Excellent
    Based on 230 reviews
    • 9.6 "Terrific location."
    • 7.8 "High comfort."
      8.7 "87% thought rooms were spacious."
    • 7.7 "Good breakfast."
    • 6.9 "Service is ok."
    • 6.6 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 6.1 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.5 "Vibe was decent."
    • 5.3 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 4.3 "Value below average."
    • 4.1 "Internet is poor."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Friendly service"
    "Spacious rooms"
    data provided by TrustYou

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