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He best western had a beautiful view of the marina and the room was very clean. We traveled with a one year old and they provided a crib. There is a playground across the street which was great. This is in a perfect location. Isolated from noise and congestion so you can enjoy the peace and beauty of the marina. It is close to gas lamp, pacific/ocean beach, and sunset cliffs. Will stay there again the next time we come! Don't expect early check in. When they say check in is at 4, it's at 4. But at least the location is in a great area so you can go eat or go walk around Belmont park
Location Room -crappy bathroom, loud AC, horrible /no view
Views of the marina were wonderful, staff was helpful
Really pretty location and views. Process of getting in and out was awesome. Also very cute rooms. The Ac wasn't working at first (was fixed later), our bed was extremely hard and uncomfortable, extremely noisy in the morning, and ceiling was ugly.
The room was very nice & the resort seemed to be very well maintained. The pool area & hot tub next to the marina were great places to hang out. We had a bay view room & the views from the room were great! In fact, we were able to watch the tall sailing ships sailing up & down the bay on Labor Day weekend. The food & drinks were a bit pricey but we had good service & everything tasted really good. We'll definitely try the bloody mary bar next time.
Construction at the hotel was not expected, and the hotel did not even try to make up for this fact. The hotel front desk was rather short with my friend who came to visit and asked if he needed to pay for parking. Even once the construction is complete, I would recommend against staying here. The way that construction was handled and the staff's attitude and lack of experience plays to the ultimate character of the management and ownership.
Excellent staff, very helpful. Nice design, and full service bar and restaurant. Also great restaurants located within 4 blocks Certain rooms get alot of street noise, but others are great.
Hipster cool vibe Rooms are underwhelming. No room service or sundries.
The staff was friendly and accommodating, and the room was fresh and clean. I didn't have any children with me on this stay, so the room also seemed spacious. The location can't be beat, literally across the street from the harbor and a wonderful restaurant. The only thing that wasn't fantastic was my shuttle left at 6am and breakfast wasn't put out until 6:30 so I missed it. I don't blame the hotel on that though. Definitely would recommend!
Receptionist Anna was extremely helpful and kind when we checked in and when we had to find a car dealer for some minor repairs. Our room was ground floor as requested but right near the back parking lot entrance and we listened to suitcases rolling up the hallway until all hours of the night.
If you're looking for fancy it's not for you, but if you need a clean place to stay near the airport it's great. All the staff we met were really nice. I was traveling with my daughter and just needed a place to sleep and refresh close to the airport and amtrak while we went sightseeing and it worked great, just a short uber ride from the public transport. I felt safe and the shower pressure was great with plenty hot water. The room was pretty small and the building is old but I expected that from the reviews; I think it's a great value for the price paid compared to other hotels in the area.
Front desk manager was kind, thoughtful and fair. The physical condition is not suitable for anyone looking for a room using an online hotel search site. We booked it because of a very (very) misleading review score of 4.5/5 on a major hotels website... admittedly by only a few reviewers. Fortunately, we did not pay in advance through the website, which we will not be using again. The front desk manager (and possible owner), was fair, thoughtful and willing to cancel our reservation as soon as we looked at the room. I don't want to be disrespectful in any way, so I would just say that it is inappropriate for singles, couples or families that have any other options. At an advertised cost of $140 per night and a score of 4.5, it was hard not to be shocked upon arrival.
Cheap, quiet, near where i was working Storm took power out for about 7 hours first night. Internet is slow
very close to bay noisy and smoking people after midnight.
The family running the Cabrillo provided excellent service. I would stay here again.
I stayed only one night. I paid $44.00 plus tax. Midweek. Late September. For the money and location this place was just fine. Bathroom was old but I just had the one shower.
Took too long to give my deposit back
Great value, amenities in-room, easy access and quick check-in. Towels folded perfectly, cable tv, couch, kitchen, and work counter. Great high end bicycle store next door. Very close to fishing charters and airport. Linens were older but perfectly adequate. There was not enough parking on the property.