Would you like to save as your currency permanently or for this visit only?
Location is perfect
I was confused by the website and selected a prepaid rate. As soon as confirmation emailed arrived and I realized my mistake, I called on the phone to change the reservation to a refundable rate. Even though it was only ten minutes after the reservation for a stay a couple of months in the future, they said it was impossible. They kept reading me the rules about what nonrefundable means! Hilton said it was the hotel policy and they could not do anything about it. After my stay, the hotel's director of operations wrote to say that it was Hilton policy and the hotel could not do anything.
I can't say more about the staff they were more than attentive to our needs. I have traveled all around the world and can say this is by far the best of the best. From check in to check out there is no staff better. Ana was there when we checked in and she was very helpful. Little outdated but they did have a poster up of some renovations to come.
Reasonably comfortable and for the price it was a good airport overnight hotel - free transfer to and from hotel - but it took a while for pick up from airport.
location was excellent you can reach any point of San Diego within 10 minutes. Staff was great and helpful A minor issue with the TV even though we weren't in room for long periods of time it was a little annoying
Nothing Literally everything about it sucked.
Great price and value, convenience of location, very friendly and helpful staff. No shampoo, conditioner, and lotion like most hotels, but this is minor given the great price.
Nothing! I've seen homeless shelters far nicer. Run down, noisy and dirty! I had it booked for 5 nights, had to leave after the first 12 hours, nasty place!
It was so exciting to meet wanderers from all over the world. There are so many stories to be shared and so many opportunities to do so. The Hostel is hospitable and so colorful. The laundry room was also a big plus!
Not much; it is mediocre First of all rude staff (at least one); then other staff not really compatible and/pr knowledgeable (young girls arrived fresh from Brazil and put in charge of reception). The place is small, not really much of common areas (other than outside); Not very clean; congested bathrooms (upstairs where I stayed there was just one single bathroom for 4 room (that is 24 people...). Very small kitchen and dining room; and no breakfast (other than the instant packet of oatmeal). For the booking process online I give Zero; it is kind of misleading, in few ways. Total score - mediocre minus minus.