Book Hertz hire cars in Cancún

• Can I pick up my Hertz car rental in Cancun at a location other than the airport?

  While the Cancun International Airport (CUN) is the most popular Hertz pickup location in Cancun, there are several other Hertz branches in the city as well. It is worthwhile considering picking up your vehicle at a non-airport location, since the airport location tends to be busy and crowded. You can find one branch surrounded by beaches at Boulevard Kukulcan 16. There is another Hertz location northeast of that in the hotel zone at Boulevard Kukulcan 7500. Off Highway 307, you can find a Hertz office at Ek Balam 7 and another at Avenue Yaxchilan #27 25. There is yet another Hertz branch at Avenue Yaxchilan 71.

• Can I choose the make and model of the Hertz car rental I want in Cancun?

  When you book your reservation for a Hertz car rental in Cancun through KAYAK, you can choose the make and model of the vehicle. However, when you arrive at the pick-up location in Cancun, the exact model that you want may not be available. In that case, Hertz will try to find something similar for you, possibly of the same make and as close to the model that you want as possible.

• Where can I park my Hertz car rental in Cancun?

  Parking tends to be a rather simple matter for those driving Hertz car rentals in Cancun. There are no parking meters in Cancun, so you don't have to worry about paying, overstaying a time limit, or getting a ticket due to a meter that has run out. Most parking spaces in tourist areas and restaurants are free, though you may encounter some restaurant parking where you need to either pay or tip a valet.

• What is the most popular car hire from Hertz in Cancún?

  Medium hire cars (Nissan X-Trail or similar) are the most frequently booked hire car types from Hertz in Cancún.

• How many car hire locations does Hertz have in Cancún?

  Hertz has 13 hire locations in Cancún. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Cancun airport (CUN)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Cancun airport (CUN)?

  Yes

Reviews for Hertz in Cancún

Recent reviews

Traveller rating

Wonderful

3

Very Good

3

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

25

2.0

They charge to much 22192 .37 pesos No more kayakReviewed 20 Aug 2025

review from

2.0

The insurance cost was astronomical. The nominal $250 for two weeks rental went to $2000 with insurance having a $3000 deductible. Also, the agent shuffled us off to another desk to "wait for the car". There, they did a hard sell on what was basically a vacation time share scam with IXCARET. Very unprofessional.Reviewed 2 Mar 2025

review from

2.0

Terrible car. A real rattletrap. Felt like the real axle was going to fall off with every stop, turn or bump. Since it was a monthlong rental, I had to change cars by going to another provider. Also a complete rip-off on insurance. I understand the rules in Mexico and the wisdom of buying coverage. However, when I changed rental car companies after five days, the exact same coverage was significantly less money, and the SUV vehicle was in much better shape.Reviewed 1 Mar 2025

review from

2.0

Price I secured online through Kayak was not the true price. Once at Hertz in Cancun the price to rent the car was 6x more. Not happy at all. Will never rent through Kayak or Hertz again.Reviewed 13 Jan 2025

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4.0

When I reserved the vehicle, 1) No information about the taxes (50%) 2) Insurance was not clear , they changed the conditions at the counter 3) They did not have the vehicle I reserved, They upgraded me, and charged me for it.Reviewed 9 Jan 2025

review from

10.0

It was a great experience; everything was fast and professional! I would rent again in Cancun!Reviewed 6 Jan 2025

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2.0

Poor service.Reviewed 27 Dec 2021

review from

2.0

insurance values ​​are theftReviewed 15 Nov 2021

review from

2.0

Pros:Car worked fineCons:2 hour wait, others waited longer, didn't have the car I reserved, had to find a car for me. Overall really annoying. Having the car you rented and getting it to you should be pretty automatic.Reviewed 19 May 2021

review from

2.0

Pros:The friendlinessCons:The wait for pick up is the worst I have ever seen and they are having a group of time share people waiting for you on the way out to trap you into scamming peopleReviewed 13 May 2021

review from

2.0

Cons:This place is a racket. There is no pricing transparency once you enter the doors to pick up your car. The whole process took an hour and a half, we literally walked out at one point because it was such a Scam. The car we received was definitely not cleaned. I will never rent here again.Reviewed 12 Apr 2021

review from

2.0

Cons:The line for picking up a car took over 2 hours, the rental team was taking 15 dollars cash from people to cut the line. I’d understand if it was busy, but there were 6 open kiosks and I was maybe 15th in line, and had to keep watching people get bumped to the front. For drop off, I had to wait 10+ minutes for I’m not even sure what- I think an additional car wellness check? Overall, this was an awful experience, and I’m not someone who complains about things ever. Have a great dayReviewed 28 Mar 2021

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