Cons (-) Paid online, no reservation found. Forced to pay again!!! Spent 2 hours at front desk, no one could help. Total disaster. Book elsewhere, stay elsewhere. Huge hassle. Next day they found reservation after I paid twice for room. What a joke.
4 stars
Novotel Florianopolis
Av. Rubens Arruda Ramos, 2034, Florianopolis 88015-701, Brazil
Florianopolis, Brazil
See location+55 483 202 6100Photos of Novotel Florianopolis
Latest deals for Novotel Florianopolis
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Novotel Florianopolis
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Valet parking
- Business centre
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- No smoking
- Toilet with grab rails
- Upper floors accessible by lift
- Designated smoking area
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24-hour front desk
Dining
- Electric kettle
- Minibar
- Packed lunches
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Dining area
Pool and spa
- Spa and wellness centre
- Massage
- Infinity pool
- Hot tub
- Outdoor pool
- Sauna
- Pool with a view
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
General
- Family rooms
- Sea view
- Slippers
- Lockers
- Telephone
- Storage available
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Family friendly
- Cribs available
- Indoor play area
- Kids' club
Workspace
- Fax/photocopying
- Desk
Things to do
- Board games/puzzles
- Game room
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Fitness
- Fitness centre
Reviews of Novotel Florianopolis
8.9
Very good
2033 verified ratings
Wonderful
1195
Very good
381
Good
236
Okay
91
Fair
78
Mediocre
24
Poor
28
Summary of reviews
Guests say
Guests have mixed feelings about the hotel, praising its excellent location and friendly staff, while expressing dissatisfaction with cleanliness and service issues. Many reviews highlight the need for better room maintenance and more attentive service, particularly during busy times. Overall, while some guests enjoyed their stay, others faced significant challenges that impacted their experience.AI-generated from customer reviews
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Score by provider
8.9 out of 10
3 reviews
All reviews
Pros (+) The hotel was great, wonderful view!
Cons (-) The staff acted like they were the rich owners of the hotel! And that's not what you expect when you pay those prices....
Pros (+) It was my first time in Brazil, and I chose to stay at Sofitel Luxury Hotel in Floripa. First off, the staff were very nice, friendly, helpful, and professional. In front of the hotel, while I was taking some selfie photos, I remember one the staff coming and asked me if I needed help. The hotel is located around shopping malls and restaurants and is just 10 minutes away from the Public Market (Me...
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Location
Av. Rubens Arruda Ramos, 2034, Florianopolis 88015-701
What's nearby
- Praca XV de Novembro1.2 km
- Morro da Cruz1.5 km
- Hercilio Luz Bridge1.5 km
- Centro Sul Convention Center1.7 km
- Estádio da Ressacada9.1 km
- Santo Antônio de Lisboa9.4 km
- Lagoa da Conceicao10 km
- Praia do Sambaqui10.8 km
- Joaquina Beach11.1 km
- Mole Beach11.7 km
- Projeto TAMAR12.2 km
- Barra da Lagoa Beach12.4 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Novotel Florianopolis
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Novotel Florianopolis
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in FlorianopolisGood to know
Value for money | 8.1 |
|---|---|
Distance to city centre | 1.2 km |
Nearest airport | Florianopolis Hercilio Luz |
Distance to airport | 8.9 km |