Pros: When I arrived to pick up the car, the car I reserved was available. I was informed that I could accept a two-car downgrade or an upgrade to a 15 passager van. Needless-to-say, neither was acceptable. It took nearly 45 minutes to convince the agent to request a car trade with one of the other ren
Cons: trading a car with one of the other rental car agencies, in order to honor the rental agreement should have been the 1st option. I was eventually given a Malibu instead of the premium vehicle that was listed on my reservation. Additionally, the car's gas tank was only 3/4 full. Better service.
Pros: Desk help
Cons: Did not have the size car I reserved
Pros: Very good with my ladie from Huntsville
Cons: When I dropped off at miami I will not come back no more like a costumer because of that Spanish guy take the car yesterday that's was unfair chage me again 20 something $ for a little gauge gaz I full the car but I have to drive it to bring it to Miami
Cons: There were no cars available at time of pickup.
Pros: The only positive was I didn't have to wait to present my ID and form of payment.
Cons: After making a reservation, no car was available at the location I specified. They ask if I would mind driving 30 minutes away, to the airport, to pick one up. I was finally able to get the car I reserved by driving to another location anyway. Fortunately, it was only about 3 miles away.
Cons: Great experience!
Cons: Back windshield needed to be cleaned.
Cons: The car they gave me had been smoked in!!!! I requested a change to same size car they gave me one but was not the same size car and it started to roar on the way back I think it was the tires are bearings??? the lady I spoke to was not concerned that I was delayed for my trip!!!!! because of a smoked in car!!!!!!!!! I don't like budget car rental at this location I had an issue before with them but was forced to go there because there were no cars at my home location.
poor service on a budget by Rodney Heathington
Pros: Poorly managed. Not dependable at all. I will never schedule anything else with company.
Cons: I booked a car rental about 4 1/2 months out for trip to texas and not only was my rental was not ready but they informed us that thy did not carry this vehicle that we booked. It would have made sense to notify us sooner than to come to bubget the day of trying to obtain the vehicle and being told that we don't carry this type of vehicle . If i knew sooner then there's no foul, but to wait until the last minute to inform us is bad business.
Cons: Had to use Avis personnel because there was no one there from Budget. Computer's were down and it was a long wait.
Pros: Excellent service
Budget has 2 car hire locations in Huntsville. Take a look at our Budget hire location map to find the best car hires near you.