Cons: Waited 2 hours in line In a dirty garage to pick up our car. On the way pack after dropping off car had to wait again in line to hand in parking ticket instead of just leaving with the parking attendant.
Pros: Car was freshly cleaned.
Cons: Waited in line to pick up for 1 hour and 15 minutes. Was further delayed by an additional 30 minutes when the staff locked the keys in the vehicle and had to jimmy the lock open with a slim-jim.
Pros: Clean & reliable car, easy drop-off process.
Cons: A long line at opening, makes sense. The issue is not with the employees being slow, it is the many hoops they have to jump through to take care of one customer. So much data entering, paper to print and staple, etc etc. We got at the branch at 705am and were sitting in our car at 745am. Maybe have the customer pre-enter most of the data themselves in advance?
Pros: Great customer service
Cons: The tire of my car blew while I was on the highway which was scary
Pros: Staff on both ends of the trip were very helpful and friendly.
Cons: For such a short, quick trip, the price could have been lower.
Cons: Everything was great..
Pros: Efficiency and deal
Cons: It was a great deal and very accommodating.
Cons: Processing time
Pros: The staff in the office was very friendly and helpful. The wait was not long
Cons: The location of the office was very confusing
Pros: Easy drop off, friendly staff.
Pros: The car was new. It had a few empty soda bottles.
Cons: Everyone there. The front desk was vague. I rent a lot and know what to look for. Some are rotten like these. This car was half full which was a first. My slip said G4? I took a few pictures right away. It was ok when I asked. Big one is the EZ TOLL. My car had it down ready to go with us BS. I said I didn't want that to the desk. I seen a lady picking up when I dropped. Show her, she didn't want it, was mad. Office told me to call a number, no big deal. IT IS if you don't catch it, and have no cash receipts. Probably say you bumped it. Watch it!! UP, OFF The desk even seemed happy when I said I had my ou wn coverage from Kayak! I made it clear I knew my stuff. Look for this at all rental places. Stay away from here if you not confident to handle this.
Great service, ok prices
Pros: The customer service and cleanliness of this particular location was clean and comfortable. No long lines and every customer is treated the same. The vehicle was being freshly washed just as I was arriving and easy to use. The location was very easy to get to as there are may avenues and transit close by.
Cons: I didn’t like that I wasn’t informed about option except for protection and upgrade until I returned the vehicle. If prices were slightly lower or gas included like other companies, it’d be my go to.
Mini (Nissan Quest or similar) is the most frequently booked car hire type from Budget in Brooklyn.
Budget has 1 car hire location in Brooklyn. Take a look at our Budget hire location map to find the best car hires near you.
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