We loved the friendliness of the staff! The hotel lobby is super luxurious and beautiful; the bar is especially stunning and has quite a crowd in the evening time!
Great service and amenities; very nice breakfast buffet AncI'll are service for conference room use very efficient but expensive...
Bathtub was lovely. Carpet was threadbare in the room, hard as a rock. Bed was hard and uncomfortable, sheets were rough. The only dinner option in the whole hotel was to eat on the carpet in the middle of the lobby. The windows don't open, no fresh air anywhere. Shower had no space and no light. Couldn't wait to check out, would never stay again or recommend to anyone.
The front desk staff was warm and welcoming. I stayed for 2 nights. The hotel is in an upscale community near the University. Very close to metro and first stop in new metro line to airport. Views were great from club level. The hotel is not to walkable to any tourist attractions.
Convenient and excellent service for business meetings/conference Not sure of value for business conference meeting expenses. Quite high for incidentals....but service was excellent !
excellent location but for a junior suite i was annoyed that one could hear the traffic noice from the street below see above
Breakfast, The Level Service, Location
Excellent service, Friendly staff & very well maintained room
The hotel was in a perfect location for our city break; away from the hustle and bustle of the city centre but still within walking distance of it.
Rooms spotless and breakfast very good. Use of swimming pool was an extra cost not highlighted. Staff were not familiar with tourist information Leaving at 4am no staff available at reception to hand over key and if there were problems with taxi porter qualified to resolve them.
The staff were always willing to help.
the room was amazing! lovely design and the staff at the hotel were fantastic! no, everything at this hotel was perfect! by far the best hotel we have stayed at!
Staff were very helpful. Good facilities. The hotel system did not have our reservation at all (I had made the reservation with GetARoom via Kayak in May) and spent at least 30 mins investigating. They even had to call their office in the USA. Finally, they decided to honour the reservation and created a new reservation for us. Room was rather small for a 5 star hotel. Quality of the hot cooked food (e.g. bacon) was nowhere near the quality of a 5 star hotel.
Problem with air conditioing was handled very promptly. All staff encountered were pleasant and courteous.
Great location, good staff
Very nice staff, very nice room with free internet, and very close to Soccer Stadium.
Good communication to the city
Modern decoration, friendly staff, very clean. nothing
interior of guest rooms and front desk
The staff were helpful and engaged, young and enthusiastic. The restaurant had good food and nice specials during the week. The room was comfortable, the A/C was terrific, the location terrific. No
value for money! rooms a bit noisy!
I liked the hotel staff.They were great.also the room was very, very nice and cleand every day.and the bad was very comfortable. No, there wasn't.
friendly personal, very clean rooms, hotel definitely deserves more than 3 stars no windows/balcony view, lack of fresh air in the rooms, bar is closed before midnight
Correct service. The price was right. The shower was large, warm with loads of water. The room was reasonably clean. The interior was modern, though somewhat dark. The bed was good, The free WiFi worked nicely. Breakfast was OK, though expensive. I usually enjoyed a fresh muffin and coffee at Starbucks, just around the corner. There is a taxi stop just in front of the hotel. There was this weird smell in the public area's (not in my room). One of the bulbs in my bedroom was out. They didn't manage to fix it during my stay (4 days). The bed is quite short (1.90m?). There is no iron available. The outside of the hotel is not very appealing/recognisable.
Great Location, if you wish to see Barca!, Stylish rooms, ... No possibility to open windows
It accomodated 4 people The location was not central enough for us. It would be great for people who want to be near the soccer stadiums.
The hotel has an excellent location when visiting Camp Nou and also for the Avenida Diagonal. Good facilities and friendly staff. Breakfast was very expensive, 15 Euro, but of high qualitiy.
very relaxing comfortable room the spa is an added bonus and the food and service were excellent and good value for money
Proximity to Camp Nou [FC Barcelona Soccer stadium].
very private but i knew staff were available if needed.
Clean, spacious room with hints of luxury. Beautiful hotel, excellent breakfast, helpful staff. Distance from the centre and the metro was further than expected
ver clean, beautifully presented, excellent facilities
It is close to the Camp Nou
I travelled alone, as such the room was spacious enough for me. The staff was professional, friendly and spoke english. The location of the hotel is not very close to a Metro stop; however, there are several bus stops available and are in front of the hotel within the same block or two.
The spa was very nice, both myself and my wife had treatements. The buffet breakfast was good, lots of variety. The menu in the restaurant could have been more varied, we were unable to eat in there which was a shame. Maybe the spa could have been free to enter?
The motel was very easy to find, the room was beautifully clean, and the continental breakfast was great. The motel also offered free internet Smell of cigarette smoke - but this applied to all European hotels that I stayed in
Location. Great bathrooms. No view. Broken credit card machine, had to pay in cash.
My computer is very picky about wifis but it actually talked to theirs (which is not advertised but exists). The location is quite good, specially if (like me) you're traveling relatively light and need to use the train station at Sants several times. The TV worked well (I've been to too many 4-stars hotels where it had more snow than a ski station).
Very modern and stylish room. A great location in Terminal 1.
Room was clean, the standard was nice. There was Internet access in the room and good breakfast bufet. We had to change room because there was broken sealing in the bathroom and it made a lot of noise. The second room had a view on the wall (3 m away!) and we couldnt see neither the sky nor even what the weather was like.
The hotel is situated in a good location, quiet street, at 3-4 min walking from the metro station, the staff was friendly, the rooms including all the facilities, very clean, the towels were changed daily, the internet connection was very good. Even if it is classified as a 2 * hotel, it looks like a 3 * one. They could improve the food offered as breakfast, including other products. The safe should be inluded in the room's price (it costs 3 euros/ night). Overall the price is a little too big.
nice bathroom with hot shower and water pressure
clean The single bed room and it's bath are too small. The walls are thin and therefore the shower innth adjacent room was very noisy
Staff, complimentary breakfast (good value), prices hotel was okay for the money but next time I would get a hotel closer to the major attractions.
I liked that the hotel is freshly renovated and the design is good and modern. Internet connection was good. Everything is well thought in the hotel and deffinitely suitable for a citybreak since is based in a very good location although a bit far from metro station. However, there is a good connection by bus to the nearest metro station as well as the station for the trains to the airport. I wish it was made clear at the outset that the safe box in the room was at an extra cost. I would not say that out bathroom was very clean, especially floors.
Very close to metro station. Too hot inside room, and impossible to adjust airconditioner. to solve the probelm, i had to open the window in the night.
- very nice and comfortable hotel - a minute walk from subway - most of the staff is very friendly and helpful - some of the older personnel is a bit arrogant. - ridiculously expensive Internet
Location No restaurant for dinner, and no late check-out
Clean, courteous staff, nice location The room was very small, the room temperature was not adjustable so it was very hot
nice hotel close to the metro and to the university
Staff were extremely helpful and friendly
the bed spread was smelly, basic enough room for the price.
I got particularly fine service from the people on the front desk
Hotel has quite good location, it is easy to get to the central. (using the underground system). (And at the same time) it is located in peaceful area.
Friendly and service-minded personel, and good beds
Room was very clean, good location.
Very quiet location. Kitchenette (very useful thing, actually, when you're travellin' with baby). Metro in four minutes of walk. Breakfast — not a gourmet's choice, but eatable. Bookshelf and workin' table in room. Fridge. Clean. Nice staff. Value for money. Hot water ends in 5 minutes while having a bath (small heater in room). Cable internet - take with you something with ethernet input.
Attentive night staff
Its a good value for money. Its better if there can be wi-fi
I appreciated the kindness of the staff and the cleanliness of this hotel. The location is rather far from the city center but there are busses and metro not far away by walk. You can feel in security in this district.
Cooking facility. In an expensive city like Barcelona, it helps save money on dining out. Good location as it is far from the city noise. I wish the cleaner could spend more time cleaning. a bit dusty.
Nice and clean. Excellent breakfast. Friendly staff. There were no kitchen items like cutlery, plates.
Good breakfast - Good service Quality of wireless Internet was very poor
Good service and good breakfast!
Location was fine, when heading to Camp Nou. Public transport work also to the city. well, im not sure the hotel should be 4 star. Room was big, but old fashionded. Breakfast was not value for money.
friendly staff,spacious room but food and drinks not available after 11pm
Breakfast was good & staff were very helpful No one to help with the bags
Hotel was very Clean The hotel looks like it needs an update, everything seems very clean but also very used
the fact that the hotel's location is great. near the camp-nou,near the metro.the room is big,nice and comfortable. the time that i ve waited for getting the room.
The breakfast is great - lots of choice and very nice quality. We have stayed before and the breakfast is what encouraged us to stay this time! Nothing - staff were very good.
large breakfast buffet, room lay-out allowing to invite colleagues for a talk without being straight in the bedroom. plumbing noises and at large, noise due to the bathrooms.
Friendly staff, clean rooms, internet service, great meals, close proximity to public transportation. No
Room was very clean. Close to Estacio Franco and the metro station. The maids started up at around 9am and seemed to not care about opening and closing (even slamming) the same door several times. Also, you could hear what was happening in the room next door.
The lodge should be cleaner with more staff to welcome the customer
Staff friendly,helpful,good breakfast
the room is clean the hotel is very noisy.the walls are so thin and in poor quality that we could even hear the next door guest snoring.not recommand at all for people who sleep light or have little babies.
nice modern hotel, comfortable quiet rooms with international TV channels, approx. 10min walk to Sans train station and 5min to Metro beautiful hotel but it was still possible to hear the neighbours and people walking on the floor outside, in our price was no breakfast included
Excellent hotel, very modern and clean. Excellent staff, very helpful. Very nice buffet breakfast. Location is good but perhaps a little far out for the sightseer. Metro close by so not a real problem
very clean room; it gives you a feeling of comfort unless you like large rooms the cleaning staff continuously slam the doors starting with 8:30 am and ending at about 12 pm so forget sleeping late and they also don't know what the "do not disturb" sign is used for (they'll knock at your door like they would want to tear it down)
The bed was very comfortable and the water was hot. It was not clear whether the soap and shampoo were complimentary or not. There was a price list in the room for them at 14 euros a set. The wifi internet access was very expensive at 10 euros an hour.
relax and good looking hotel Not enough light in the room, coffee not good
Good location next to railway station. Great service.
Reasonably close to transport and shops. Friendly and helpful staff
I liked most everything. The staff were friendly and had great recommendations. It isn't near tourist destinations. But it's not extremely far. A short taxi ride will get you to a anything.
Guest Relations manager,Reception staff efficiency Housekeeping work
Fancy design, free wi-fi, friendly staff
The swimming pool, availability of fresh towels, the smell of the body wash gel. Bed size since they were two put together. Free Wi-fi. Two Tv's. One mini hi-fi. Quiet area with very good restaurants. The noise between rooms due to very very thin walls. The mini-fridge wasn't working and when we asked about it the hotel staff told us they couldn't replace it. They presented us with another inferior rooms no charge or a superior one which we approved but asked to pay an extra 20€ per night. The air conditioning water was dripping through a lamp. Our room was not a 4*. Other, more expensive were.
Comfortable, nice choice of foods served at all times with correct prices, gentle personnel, reasonable price, vast duplex with 2 tv and phones, very suitable for family with children. Micro-sized swimming pool, hotel located far from center and metro, price of the parking, wifi at heavy cost (whereas it is free in several hotels in Barcelona), no sunlight in the duplex bedroom located 1st floor, yard side, room picture not matching.
Staff were quick to move our room when we complained about the smell of smoke smell of smoke around the hotel and location
Area quiet, good service, clean room and excellent BF No Hifi Stero in the room (high standr room).Wifi connection did not work in my room
The staff was really nice and helpful. They gave good advice.
helpful staff wish the breakfast was included in the price, as was many other hotels we booked on this trip.
They were cleaning the room every day and the staff was quite polite! I did not like the room because the bed was very small for a couple(1,40cm) and the room was very warm and it was in -1!! It was doublex like the one we've booked but from the first moment they put us in a double room (not dublex) very dark and when I told them that I have booked a duplex they gave us the one in -1! I choosed of course this one because this is what I've booked!But we did not sleep
Everything is O.K. when the things are going smoothly. I wanted to use internet but it was payable service. Or given price it could be freeof charge or included in the price of hotel. From information which I was given from internet it seems to me that it is free of charge.
good location. Easy acces to metro. catering/food was fair to poor. needs improvement
Staff were always helpful and had sufficient English when my Spanish gave out.
Nice and friendly staff, very good choice of food for breakfast, good location in the city, cosy room and spacious bathroom. No complaints.
Very convenient No
Very well secured and safe to stay Add more feature such as internet access, PC and small exersice room or swimming pool
Very clean rooms and the swimming pool on the roof is just fantastic!
Well equipped, new furniture, nice bathroom amenities. Close parking, rather expensive. Helpfull staff but not friendly. Expensive breakfast, no cheaper continental option. Rigid staff with formal attitude rather than welcoming and smiling service.
Very clean and modern design, it all looked new It had a balcony on the room but it just over looked a roof
Friendly and helpful staff; good breakfast selection (was included in the price of our room); location of the hotel is very close to the shopping area on Diagonal Rooms, walls, and windows are not soundproof; beds are uncomfortable
Excellent room, value for money. A little bit far away from metro station.
Comfortable rooms, friendly, helpful staff. Handy safe. Room a little dusty. No iron available (problem if you're going to a wedding). There is an ironing service but not at weekends.
Location rooms small
THe staff were vey friendly and helpful,and clearly went out of their way to help for buisness travellers internet access was good The hotel was far to expensive for the service if suppied . this is not a 4 star hotel so E250 per night is excessive Not suitable for young children
There was only one thing missing. I don't know if thus is a Spanish thing or not, but it would have been good to have a kettle in the room for making tea and coffee.
The hotel was nice and cosy, good location. There was too much noise in the rooms, could hear how a neighbour going to the toilet.
staff very helpful and room clean and tidy, quiet and close to everything
friendly staff, room is comforable, sound isolation is quite good. it's quite far to the metro station
The staff was helpful with directions on how to get to the attractions. The location was somewhat far from the attractions, the room was very hot as they had turned off the air conditoning.
location too noisy
Nice & cozy, at good price
Clean and comfortable hotel. Location was also good for us. Not right in the centre of the city but with good connectivity (8-10 minutes walk from Metro station) A bit noisy from the street outside. Not too much though.
The bed was comfortable. The bathroom was not properly cleaned, the water didn't flow down in the shower.
Marisol at the front desk was excellent. She made our stay extra special because of her friendly nature.
good location for my needs/convenient to metro etc. staff was helpful when asked. room compact but sufficient and clean. nice "neighborhood" hotel.
Nothing special. Reasonable price with reasonable service. Nothing special.
nice area,close to nou camp stadium,close to shopping centre
It was situated in a great part of town with great shopping
location, room, balcony
Staff was very helpful, as well as knowledgeable about locations and activities. Very close to shopping and transportation to major locations. Parking next to hotel is very limited.
On the first day upon arrival we used the Spa in the evening to chill out and relax which was great. The rooms were perfect, receptionist staff were very helpful when required. The negative aspect is the food service menu looked expensive along with the drinks at the hotel bar and items in the room bar - crisps €2.50?Nearest tube was about 15-20 mins on foot.
Very nice clean and comfortable hotel. Breakfast was nice and rooms are roomy, comfortable and modern. Good location - large shopping centre directly behind the hotel, 5-10min walk to metro, 15min walk to nou camp stadium One of the employees working at the spa was very rude and unhelpful
Everything was really perfect. The hôtel, the breakfast, the employees, the situation closed to the nice supermarket, the SPA, the Swimming-pool! Absolutly my best hôtel in Barcelona.
nice atmosphere &design location is a bit away from metro
All the interiors are designed superbly. Room was clean and comfortable. Service was friendly and professional. the breakfast buffet is expensive, but very good. Air conditioning of my room was quite noisy, even if turned at the minimum.
shower staff hang up on the phone
It's almost perfect! Room, breakfast, facility, everything is very good, however it locates a bit far from metro station. (But there is bus stop near the hotel.) If we can use spa and pool facility without extra charge, it will be further good.
fantastic rooms... chic, comfortable, spacious.
Very comfortable. Lots of nice extra touches. A great place to stay.
Well positioned for Camp Nou visit. Very friendly staff. Pool on rooftop could possibly have been heated. This is a marginal comment.
I stayed at this hotel before and enjoyed my stay. It is on a main street and more geared toward a business visit. The room was clean. I arrived at 0900 after a cruise . I was informed that if I wanted to check in that early that I could pay an additional 50 Euros . I declined the additional fee and said I would wait until my room was ready. I sat in the lobby with my 3 adult children until 3:30 pm. I have never waited this long to check into a hotel. I couldn't believe there was not one room available but felt they were just trying to make an additional 50 euros. I did not like that at all and will not stay here again.
The Hotel is situated in the business centre and close to the metro station, a good location if you dont want to be in the dense tourist area of Barcelona. The room had a strong fungi smell and we had to change it. The staff unfortunately tried to cash an extra fee from us, which we fortunately managed to sort out. This was definitely No Money for Value Hotel offer.
Good position to tour city
The breakfast was excellent! I liked the big variety of the buffet, even American pancake and Belgian waffle. It was a good value for money.
good location, staff attitude service and support rooms are not at the typical hilton standar (quality, maintenance, size). Does not mean they are not good, but are below expectations if you stayed at other Hilton Hotels.
location and the barman Philippe old, not properly clean and low class forniture. this is not a 5 stars hotel, a shame for the brand hilton
I attended some meetings and went shopping Room was unclean and staff unhelpful and not friendly
Modern funiture NO bellmman, No conceirge, No porters, Non functioning restaurant, The most annoying part was upon check out i was asked to pay for the bottled water that was sitting on a small table away from the minibar!! , this was deceiving, this is a first time ever experience for me!
A really wonderful breakfast buffet. Has a gym. Very well located (near Illa Diagonal + Metro). The room was not a 5* room at all.
Comfort of Hotel Slow to offer Coffee during breakfast, had to ask twice
Location good, staff friendly and helpful. Rooms poor..........sinks were cracked and had mold growing in them. Safe in room didn't work. Does not meet our expectation of Hilton Hotels worldwide.
The stay was comfortable and the staff most helpful. It was convenient to travel to Plaza Catalunya & La Ramblas area via Metro.
Large room(suite), free minibar and coffee maker with tasty coffee, free toiletries very helpful, fast free internet in the lobby, good service, good location I mean for tourists with cars, there are 2 large shop centers L'illa and Corte Ingles near, small playground for children Expensive parking and pricey internet connection in the rooms, should be more international channels.
Wonderful suite, very comfortable, very cosy. Greaqt view of the pool and a great balcony. It's a bit hard to get to, a bitt off track but its worth it after seeing the hotel and the room. Proximity to Camp Nou is a plus.
Fantastic rooms (when I say rooms I mean Suites, bigger than our flat!), great location just off the Avenue Diagonal and on the bus route from Barcelona Sants Station. Metro/Tram just a 5 min walk, lovely area of the city. Excellent luxury for the price, will definitely return and would highly recommend!
+ Big room very confortable + Very clean + Near to the bus station and to the metro station + Easy to reach from outside Barcellona - Breakfast very expensive, but in the neighbourhood you can find more that a restaurant/pub that offers a good breakfast with few Euro - Parking very expensive, but the neighbourhood are quiet and it's easy to find a good free park in front of the hotel
nice design and layout of the rooms, free drinks in mini bar, helpful hotel staff, quiet, comfortable rooms and beds, very enjoyable and relaxing stay, highly recommend it. the hotel is a bit far from the action of the city but we didn't mind because it was quiet and the subway is terrific. this is a minor complaint and suggestion. our room was obviously for 2 people and we were a party of 2, so it would be nice if there were 2 robes (not just 1 robe), 2 pairs of slippers (not just 1 pair), and 2 coffees. the room was showing some wear but nothing too bad.
great place to stay - very nice suite with balcony and close to transport
Quiet, comfortable room, large suite, easy access to public transportation, nice location. Air condition was not very good. Almost no air flow and not cold enough.
It wasa good location and also a good staff
It was a ckean room and when I requested that my room be serviced (sign on doors are in Spanish) they sent someone up to take care of the cleaning. Too expensive for room service and adjoining restaurant was very expensive, we asked for directions to other places to eat in the area, but directions were not that accurate. A lot of the room details are in Catalan (a little different form of Spanish) so it was a challenge to read the door signs and menus as well as any room/hotel information, however, room was comfortable and neat and in a quiet area in a fairly nice part of the city.
The room was spacious. The minibar was free and refilled everyday, plus there was a coffee maker available. The noise from the room above was the result of poor soundproofing. Just awful acoustics. The bathroom door should be replaced into different kind (no intimacy).
Awesome hotel great staff and really helpful, Breakfeast til 11am so a real bonus if you want to take advantage of the nightlife :)
Friendliness of the staff, spacious hotel foyer, good rooms and bathrooms.
Very convenient, great facilities, well appointed rooms, friendly and knowledgeable staff, great location. Breakfast buffet was a bit expensive.
Great location close to metro. Very comfortable with excellent service and superb breakfast.
excellent staff and service. club class facilities excellent
Barcelona experience is brilliant ! Parking? Is there any?
Location Not sure I actually got the "Premium Single Room"as booked. No view and looked on to a back street. 24 hour gym equipment was in need of some serious maintenance
the hotel is clean and modern the gym and the swimming pool are great
Location Basin in bathroom needs unblocking
Internet Free Expensive Breakfast