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Staff were friendly & efficient.Excellent location.Breakfast buffet was extensive & varied.
The rooms were very nice and the location was great. Check-in did not go smoothly at all. Our rooms were not ready for several hours and we did not get into our rooms until speaking with the manager.
The roof bar was fantastic
The staff at the hotel are fantastic - from the minute you step out of a cab to when you check out you feel pampered and cared for. The concierge was excellent in their food recommendations. The only drawback was that everything has a cost. The coffee in your room is considered mini-bar and is a charge.
The hotel is in an excellent location for travelers who need access to both the port and the airport. The surrounding streets offer dining for every taste.
Excellent breakfast selection of food and drink. Very comfortable bed and good quality bedlinen. Public areas very well furnished with a lot of interesting artwork and flower arrangements. Well located for metro, bus route, sightseeing. Rooms do not have a facility to make a hot drink for yourself
Excellent location. Friendly professional staff. Recently refurbished excellent rooms with good amenities inc Bulgari Restaurant on the lower level is a bit bland but good quality. Ok for breakfast but Go out for dinner
Great staff from the bellman all the way to staff at the front desk, staff who cleans the room to the bar and staff at breakfast. no complaints everything at the hotel is excellent
The hotel was under renovation, lots of noise and disturbence during the day.
The location was great but the room was very small, very dirty, with a small windoow just facing another building.....The staff very rude... Didn't care about the guest, and the breakfast was for a 2 star hotel, not 5 star hotel
nothing in particular...thought reception and particularly breakfast dining areas were below par for a 5 star g.l hotel.....expected breakfast eggs etc to be cooked fresh not left on buffet...no a la carte offered see above............refused to give free internet in room despite info on booking conditions
Located in the heart of luxury shopping area, one block from Gaudi's two residential masterpieces on Passeig de Gracia (Le Pedrera and Casa Battalo are a one minute walk away, one to the left, one to the right). There is a 24-hr 'pharmacy' w/in 1/2 a block, and the on-off tourist busses stop adjacent to Le Pedrera (red line). Every person who worked at this hotel is absolutely wonderful. (Happily held our luggage until a room was ready, gave us access to their beautiful breakfast/lounge ((we declined breakfast as we wanted to start touring a sap but it was truly a 4-star spread, like a Ritz Carlton or similar class.) ROOFTOP BAR IS AMAZING - try a Martin Miller Gin Tonic (one of 8 different gin tonics offered), 360 degree view with glass "roof" will stun you), tapas list was great. ROOM was modern, blow your mind luxurious. Our 20' balcony faced the street (rm 901 has floor to ceiling glass with a huge balcony and electric blinds... The wall above our king size bed was also glass, all the way to the ceiling creating a 6x8' glass wall 'headboard' which also created a wall of glass above the tub in the bath room, letting the spectacular view and light flood into the entire bathroom, with a electric shade if you wanted to lower it....). I seldom photograph a room, but I tried this time because it was so spectacular. Great robes, slippers, nespresso machine, huge glass shower. We absolutely loved it - would love to move in forever. I hated to have to leave and hope to go back for a longer stay. Note - this area is totally safe 24 hours a day and this would be a GREAT place for a woman travelling alone - this is a GREAT location. Entire staff, EVERY person, went out of their way to delight you.
Location Room decor
Staff helpfulness and attitude room on busy road did not have enough noise insulation-consequently noisy
The terrace. Room service food.
the roof bar small rooms - misleading 5 star status
The bed was like a rock, and pillows very poor for sleeping
Very helpful staff; rooftop bar excellent; excellent location; beds great Rooftop could use a little more seating with tables; maybe a few more waitstaff
Very helpfull staff,
This hotel is far from to be 5 star. The bed in the double room is very narrow and is about 1.40 m ! Thus, two adults sleeping on it risk to fall down at night. The other furniture of the room, which needs to be repaired would be more suitable for a 3 star hotel room. The personnel at the desk with poor english could explain to us how to connect to the hotel WiFi and offered us free bussiness room: two old time snail speed desktops with a queque beside the door. There is also a problem to take a cup of coffee till noon - the only suggestion is to take breakfast twice.
Location, hotel staff
The location is very good, the staff are excellent,roof terrace is excellent, staff plesant and friendly, the food there is very good but limited, same menu every day. We ate lunch there each each day of our stay, and fish of the day for 5 days was always the same. The bed in our room was far too hard. By the end of our stay we both had aching backs.
Wondeful staff, very helpful. Made phenomenal restaurant recommendations and were all around very helpful. The hotel is a very nice hotel where they do a great job keeping clean and very nice. Location is great, walking distance to everything but in a more upscale area so out of the chaos of La Rambla.
Friendly, helpfu staffl and in a good location. Loved the roof top bar where the food we had was excellent We didn't dislike anything
The Staff was excellent- polite, attentive and knowledgable. The Hotel is well located and very well maintained. We were very pleased with our choice and everything about the Hotel. Although the rooms are very prety to look at, they are not as functional as they should be, particularly at that price... there are no shelves or drawers to unpack and place clothing ( except the very narrow hangging closet next to each side of the bed). Also, there is no shelf or rack in the shower to place any toiletries- a large soap dish at the least would be suffice. It is a classic example where Form does NOT follow Function...but, it looks good!!
Great breakfast , for the 25 euro you get a really great food. Very good location, beautiful interior design. The rooftop with pool and bar was closed for the night.
The hotel's design is exciting; it is a historical piece of art. The location is perfect. We liked everything
In the heart of the city, and walking distance to many shoppings. Capable staff who can really be help in English. Not really.
building and inerior and location
Rooms and location is great, underground parking just in front of the hotel and metro is just down the road. Good views from quiet rooms and one full non-smoking floor. Breakfast in the basement disapointing. The room is great for other uses, but starting the day in a dark vault after being woken by the sun is a turnoff. Better to grab breakfast close by or across the street.
View and balcony right on Gracia. Amazing!
Excellent location, and facilites. Very close to metro station (<5mins walk). Breakfast somewhat expensive. Very small gourmet restaurant which was excellent, but imited menu. Room rather small, with only one armchair.
Excellent service, beautiful decoration interior and exterior, great location
Excellent stay - very helpful staff. It is a shame that their bar, dining room and breakfast charges are so high when compared to comparable non-hotel establishments (e.g. glass of wine is 11 Euros at the hotel vs 2 Euro's) that we really didn't use the bar facilities. We would have (and can afford to) but at the end of the day, we felt it to be a rip-off and did not do so. A real shame - we would have been happy to pay a premium but one that was so totally out of keeping with the rest of the city.
Good location, good room, great bathroom, helpful staff, excellent breakfast and top quality food especially restaurant Moo Bar got a bit too full with nightclub at night
Central location in a very important street with an easy access to everything especially the tube station. Free internet. Nice chocolate every night. Although we were given an internal view of the back side of the hotel, Our first night was horrible. The hotel's corridoor was very noisy. You can hear everything going on outside. The toilet is separated from the shower room however, the toilet's door cant be closed completely. Very old TV with only few channels. No coffee/tea in the room. Looks more like 4 star hotel.
location atmosphere in fashion
Excellent breakfast. Nice decor. Excellent personnel most of all the PR hotel manager. Nice closets and ample space. Toilet and shower in different rooms and no sink on the toilet side. Too dark halls.
Great boutique hotel with excellent facilities and friendly staff at prime location.
- nice, competent and helpfull staff - nice design/good comfort of the rooms - nice general areas in the hotel (lounge/restaurant/pool&terrace) nothing
style,location and good facilities time to time noise becuse of wooden floor.
Service and location
Good sized rooms, clean, comfortable and very quite considering city location. No hot drink making facilities available in rooms
Location. Friendly staff Modern room Sqeaky bed! The lighting system was a little erratic, sometimes did not work, but promptly attended to by staff.
The Spa , the bar staff . The food is excellent. The Moon Restaurant
Very impressed with the standards and service of the hotel,the room was clean, and the food was very good , a big thank you to all the staff who made the difference to wet but enjoyable short break. its not a big issue but we had the only room in the hotel that had a small round window that diddent open and was none smoking even though we had asked for smoking on booking through internet
location, cleanliness, staff
Gave a baby bed. No problems
Excellent hotel. The double room was very clean and spacious, with a king size bed, had seperate wardrobe space with a secure safe. Clean bathroom, with bath and shower. The location was ideal with various transport links with the metro one block away and FGC. It wasnt far to walk to other stations and the bus stops were nearby too. Possible to walk to La Rambla (approx 15 min walk). Hotel also advised us of the nearest train (Renefe) stop where its possible to get a train to the airport. Staff were very helpful, professional, polite, and spoke good english. Internet (wired) was available in the room, but it didnt work on the first night, however the hotel fixed it when we informed them. Wifi is available but only in the lobby.
Clean, comfortable, large room, location A little high priced
The Hotel is centrally located and accessible to touristic Bus in walkable distance. The staffs are so helpful for the person like me visting for the first time. Fabio and Tiberon are very helpful. They are charging 15euros for the television.
clean modern room. jacuzzi on top floor bar very small. breakfast was expensive
Lovely room at the back of the hotel, very quiet considering the location on Balmes. No outside terrace at ground level.
good location helpfull staff location not enough selection of food at breakfast
quality for money and location. all very good!
The staff were very helpful the bed could be a bit more comfortable
El personal es muy atento y seesfuerzan mucho.
The hotel is well located with good transport links. It was clean and the rooms are of good size for a city hotel. The rooms are well soundproofed and there was no noise from the street when the windows were closed. Air con worked fine. I would rate it a 3 star not a 4. Not really. Got a good rate and was happy with the hotel for the money I paid.
that the staff is polite amd very helpful You can hear the noce from the metro
Front desk very helpful None
Location is excellent, very easy The room is not so good and not very clean
close to my appointment the staff was kind enough to give a another room because misfunctioning in room 409
I could come and go as i pleased, door porter all night. Staff friendly and helpful. Room cleaned each day. Hotel was not too noisey. Sound proof rooms
The location is very good, nearby metro and railroad; but I think it is not what I expect of a 4 stars hotel. Bathroom pieces were broken, bed was very very noisy, tv was cheap. And the service could improve a lot, keeping in mind Barcelona is such a turistic city. The staff's attention, bathroom quality, room's comfort.
wi-fi free bar close in the night.....and no beer in the morning
Location and design. The breakfast is fantastic: a lot of choice and a very nice place to have it, the Honesty bar. Wifi is not free.
location , design of the rooms and all the decoration of the hotel , the breakfast , the staf
Location, bathroom products Could hear neighbor snoring through the wall, no/little natural light
excellent hotel staff, they were very helpfull. great rooms, best location for shopping, close to restaurants
Exploring the local attractions and sampling the cuisine. No, except that it would be good to have a breakfast included in the room price. The breakfast price was too expensive.
Good staff, showed us all the room tips when we arrived. The wine tasting was good also. No
Ideal loation. Good light system in the room. Good bed. Need to vacuum clean in the corners. Room set up not practical. No desk.
Superb location, very good breakfast
Nice location, easy to have access to Metro and buses to and from the airport, nice restaurants nearby In a business trip you normally need to place your laptop somewhere and not on the bed or by the coffee machine.
The hotel was in a great location central easy to get around,comfortable and great having a coffee maker. I did not like the price of the telephone extremely expensive and in future will always ask the price before using a hotel room telephone, 4 65 euros per min approx for calls to UK.
Really calm and cosy.
Room was clean and comfortable. There's a PC in the lobby that's free to use. Walking distance to Metro station. Don't stay here if you plan on sleeping in. At 8:30 every morning, the doors on our floor began slamming shut. The walls are thin, and you can hear everything. The staff isn't very knowledgeable about many things in their city. They even had trouble looking things up on the internet. And they never got the Wi-Fi to work.
Nice hotel in quiet location, simple & clean with all the facilities I needed.
Excellent Location. Good staff. Clean and modern. PC for access to internet. Well run operation.
The location The comfort of the beds - far to hard for my taste.
Easy to book. Close to the city. Very nice breakfast. Ok. No
Good location, WiFi-connection in your room and there's a pc in the lobby with internet connection. Breakfast is expensive at €13 pppd. Noisy rooms.
Contepory accomodation, quite good location, the staff where freindly and very good overall value for money. The jaccuzzi seemed uninviting a little grubby.
Staff very friendly and helpful. Quality of breakfast was excellent Beds are very hard and uncomfortable.
the location, the pool, 2 computers instead of 1 for the use of internet would make a big difference.Receptionists at front could be more friendly and welcoming. even if its just a smile
Location of the hotel. Staff was not very helpful.
it`s exactly one of the best hotels in Barcelona.
The location in front of Gaudi's "Casa Mila" was what decided us, and the effort of the staff to give us a room with the best view of it and a terrace was greatly appreciated The smell in the room wasn't fantastic.
There was a problem with the shower.During showing the water comes into coridor.
I like all. And tasty various breakfasts, and interiors of numbers. For this year I stopped in hotel twice. The hotel collective works quickly, air, is invisible, and it speaks about its professionalism. Thanks.
the location is amzing, in the middle of passage de gracia where everything is "socially shopping", walking distance to plz cataluniya and la rambla. staff are freindly and rooms are very clean. i booked a classic room and i got one with a great view, however i was not comfortable till i up graded it to desgine room which is bigger, classic room is good for one person but for double you need a bigger room.
The stay was excellent, the hotel was as good as expected. There was a description of a heated pool - but the only one was an open-air jacuzzi on the roof terrace, the restaurant for breakfast was in a hotel of the same name over the road, as was the restaurant for evening meal. There was no information in the information book about the restaurant, but plenty about room service, all TV service is chargeable, bar CNN, and no tea / coffee making facilities in the room (perhaps not expected in 4* hotel.)
Their location in the Eixample District, the helpfulness and friendliness of the staff, the beautiful view of "La Pedrera" from the windows in my room, the excellent tapas restaurant (Cerveceria Catalana) about a block from the hotel. Everything was fine.
excellent hotel,perfect location