Warsaw hotels

the decoration of the hotel and the rooms!!! they couldnt find the reservation, and they ask me to pay a normal price. after some arguement they accepted the internet price (i had to show them the reservation from my email) and for breakfast instead of 2 persons, they included only 1. i had to argue 2nd time to accept. although there was a hotel parking for free, they told me to put the car in the parking opposite the hotel that is secured and they cooperate with them, and during check out, the hotel ask me extra 24 euros for 1 night parking!!!!!!!!!

The room was clean and quiet.

The location and the bars outside of the hotel! I was informed that Breakfast was not included in the Standard room rate - unbeleiveable for the money!

centre of Warsaw Room minibar defect. No option to cook coffe or tea in the room as usual in Novotel or other Accor hotels worldwide.

Very centrally located Too expensive services cost such as internet use and hotel taxi drive to airport

The view from the window! the hotel doesn't have pravite parking for their guests! We payed for 2 days in the parking under hotel for 100$!

View from the swimming pool No breakfast , late brunch time on sunday, no nice waiting area in the lobby.

+ the rooftop pool and jacuzzi, very nice birds-eye perspective views on the city (altough personel seemed very unhappy a little bit everywhere in the hotel ...) & pool was - maybe as expected - a little overcrowded. - - most incompetent hotel staff i ever had in Warszawa ( better go to the Marriot, the Westin, Hotel Diana, and many others for a correct client service ) They charge our credit card for the double (!) amount even one week after checking out (we paid everything correctly @ check-out) & after checking-in with my wife, the morning after they only had breakfast for one, taxi we ordered the night before to catch an airplane was not in time, husband checking out earlier than his wife was apparently a problem, pool service was quite unfriendly, & a lot of other mistakes were made. Finally, after expensive calls from Brussels to Poland, they told us that all mistakes are to blame on booking.com and ourselves. We never go back there.

uncomfortable beds location not very good breakfast was not good

i like to stay again in this hotel . because it is quite convinion for me .

The room, especially the bathroom was large and comfortable. The parking garage was also very convenient. The queue at check-out in the morning; the breakfast was not included in the room rate of EUR 110,-

the fact that the used my name when answering the phone that they permitted late check out i.e.2pm

Staff(reception), please wake up! Peoples check in and check out. Where is the line and how is the first in the line?

Good location, reasonable price Hotel is located very close to a roundabout and since the rooms are not very well isolated, it's quite noisy.

Excellent Breakfasts.Very helpfull staff. No coffee facilities in rooms. Small cupboards.

good connection to public transport; centrally loacted as it is located at a very big street it is rather loud

nothing very unfriendly staff. not prepared to help when there was no record of booking

Staff was helpful and kind. Parking was owful. Spaces for cars are not enough wide to park and get out from the cart without "polishing" wall or car side.

Good room service and food No double beds in the suites. Tiny rooms with a double bed

Nothing in particular There was at least 60 people waiting to book in when I arrived. The biggest que i have ever seen in any hotel

Service the staff provided Gym was old and outdated

restuarants espically the thai one best thai food out of thailand nope