Pros: Nothing dishonest
Cons: Charge what you quoted and give then same car that was reserved
Pros: Easy, quick drop off.
Cons: More signage about who to talk to when dropping of vehicle. Had trouble finding the drop off desk.
Pros: the car was ok
Cons: they charged me an additional $338 for dropping off the car at a different location, I tried to call 27 times that day and the number rang on the phone and then went busy, I was not able to tell them the emergency that required I drop the car at a different location. it is absurd to charge someone $338 for a drop fee when I have an emergency come up. I don't plan to use Alamo again, their local offices do not pick up the phone and the 800 number will not help.
Pros: Staff very friendly & helpful.
Pros: Yes yes yes
Pros: Easy drop off and pick up. Brand new vehicle with only 65 miles on it.
Cons: There were no instructions available about how to set up the roof rack for the first time.
Pros: Staff was great, suggested a cheap upgrade, that rocked. Having either the cleaner's or the previous renter's garbage still in the rig, that was disgusting.
Cons: Not carrying the garbage you left me in the rig across country, so I could leave it for Akamo to clean up, sucked.
Cons: Nothing it was perfect
Pros: Drop off was very organized.
Cons: Pick up was a bit all over the place. With us constantly having to put add ons after payment because it was so rushed and nothing such as gas, GPS, toll ezpass or anything was offered
Pros: No problem. Quick drop off at the airport.
Cons: No problems
Car was damaged
Pros: Car was very clean, desk agent at pick up was very helpful and friendly
Cons: After arriving to my destination, I discovered that the car had a cracked bumper and a dent in the passenger side door. Not wanting to held responsible for this, I called the customer assistance line and reported it. At drop-off, I was given the run around and asked for my insurance information. I was assured that the damage was minor and
Premium (Chevrolet Impala or similar) is the most frequently booked car hire type from Alamo in Syracuse.
Alamo has 1 car hire location in Syracuse. Take a look at our Alamo hire location map to find the best car hires near you.