Pros: Friendly staff, easy way pickup and drop off.
Cons: Could of sent me a confirmation email or booking reminder. Had more staff available for Alamo at pickup location
Cons: Never stated no trailer ability during procurement.
Nearly impossible to reach the branch.
False information provided by retailer.
Forced to cancel and find a new truck less than 24 hours out.
Pros: Staff was very busy, but courteous and took care of business efficiently.
Cons: Rear window, outside mirrors and inside rear view mirror were not cleaned properly.
Pros: Everything went smoothly with pick up and drop off
Cons: Agent at pickup did not give me the car I had specifically reserved online.
Cons: Nothing. Great all around.
Pros: The person at the desk when i picked up the car was absolutely lovely - friendly, polite, efficient.
Pros: Staff was super friendly and supportive
Cons: Nothing great all around and an amazing price.
Pros: Easy process
Pros: Great customer service at Pensacola and BWI
Cons: My assistant accidentally booked for a day later than when I arrived, the agent informed me that there were no cars but miraculously if I agreed to pay an additional $140 for the one day- they had a car. I despise being ripped off. Will take my business elsewhere.
Pros: Staff was friendly and helpful, car was comfortable and a good value for the price
Cons: The inside of the wind shield could have been cleaner, it was a little foggy. Also, why is there an additional $200 charge held for a local rental? I know it is reversed, but there was no explanation given
Alamo has 1 car hire location in Pensacola. Take a look at our Alamo hire location map to find the best car hires near you.