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Its good for family with kids The price is too high
I liked the architecture and the uniqueness of design of the hotel. It was luxury personified.
Everything from the waterpark to the dolphin bay to the amazing staff! I had to leave
the beaches, resturants, and the view are among the best i have seen the alarm sounded on my departure date as a test for fire, it took me extra time to get my bags due to stopping of elivators
building , luxury,international and family hotel
Water park was one of the best, beats all the U.S. Water parks combined .My 6 yr old loved it all. The aquarium is like and art gallery with fish as a background. Restaurants are expensive unless you like to paying $30 for a hamburger.
I liked the view...and the reception was excellent(The Valet was very stupid. When I first arrived at the Palm, The valet ask me if I came for the resturant. I said no I am a guest and he gave me a weird look. Another employee next to him ask his fellow employee in hindi " What he say, hes a quest?? I didnt no why he would say that or ask any guest that question. Then I went inside to check in, Continued from the top> I love the lady at the front desk she was vey friendly. so after she check me in I ask her about the bellhop to bring my things up. She told me have to go the the front valet and show them my ticket and room number. " The front desk was not helpful with the valet at all that is the only issue I see with the front desk but everything els was great. I went to the front again to tell the valet to take to take my things to my room he said give me a minute and I dont think he new english that well. So i was waiting for 15 min when he showed up with my car and thought I was leaving or somthing. I told him all I want him to do is take my things to my room thats all! This never happen to me in a 4 star hotel.lol
A very relaxing & enjoyable, comfortable beds, sheets changed everyday, the breakfast meal was first class.
Very relaxing place, and im amaze with great facilities and staff Everything is ok...
Amazing hotel and brilliant staff, pricey but worth it!!
If you want to have good time stay in any other hotel and go to have fun with your kids in the park only but don't you ever stay in the hotel if you order room service you will never get it, if a miracle happen and you get the room service it will be old and cold The worst service you can even get in your life. So far from 5 starts. The lost my bagels when I checked in for a whole night instate of having good time with my kids I ended up looking for my bages for the whole night
This was our 3rd stay in less than a year at Atlantis & we love it,staff are very friendly & the imperial club room is good value for money,especially good if you have kids as our 10yr old loves staying there. because of the waterpark,lost chambers & aquarium being open to general public it can get very busy in the lobby.
STAFF VERY FRIENDLY AT RECEPTION AND BREAKFAST BUFFET.CONVEIENT LOCATION FOR EMIRATES MALL.EXTEREMLY CLEAN AND COMFORTABLE ROOM.OVERALL I WAS HAPPY WITH MY STAY AND I DONT MIND TO COME BACK IN THE FUTURE. CHECK OUT TIMING AT 2PM WAS GIVEN EASLY. FOR ARABIC VISITIORS I THINK MBC TV CHANNELS ARE IMPORTANT ALSO I RECOMMEND MORE STAFF FOR CHECK IN/ OUT AS THE PROCESS WAS A BIT SLOW.YET I DONT MIND COMING BACK ,OVERALL I WAS TREATED WELL AND I WAS RELAXED DURING MY STAY
The location, the staff, and the mall Cannot stream my iPad and iPhone to the tv
It wa dirty!
Everything, hotel was very comfortable and had a great location No
Fabulous room; well appointed and thoughtful. Access to mall unquestionably awesome. Valet staff out front continue to be a leaderless, snotty group. Untrained, uncoordinated mob of young men that ruin the hotel experience - same as my previous visit here 18 months ago. Disappointing. Bed is very uncomfortable - left with a sore back.
I like it all, every thing was wonderfull none
The rooms are very well furnished, very comvortable, sapcious, and clean. location is excellent. the elevators are centered in one area wich make them very far from some rooms.
service was fantastic got upgrade as hotel wasn't full.
Employye appreciation and the cleanness of the rooms.The comfort of the room. nothing
i didnt like the location of the room .. its was 5 min walking from the left ..
Great Rooms, Close to Shopping and entertainment areas. I liked all
close to shopping
all were ok specially the front disk staff & room service staff nothing
Nearest Emeirat Mall
Great location. Easy walk to the Mall of Emirates where I could catch the Hop On, Hop Off bus. Felt safe as I was a woman traveling alone. The atrium, open air style of the hotel cause the noise to travel making it difficult to get work done while in the lobby. Noise could not be heard in my room. On checkout, babies were in the lobby crying making it very unpleasant place to be.
Location The room sairvces
This guest did not leave comments about this hotel.
it was clean Wasn't aware that the breakfast wasn't included even though on the hotels site all rooms come with breakfast. I also wasn't pleased by the policy of having to provide a certain type of ID for my guest even though the room was in my name.
Stayed in executive suite. Loved the room. Love that all the lights were remote controlled. Room service and cleaning services were great. This was supposed to be a five star hotel, and that it is not. It is maybe a four star at best. It's great if you can can get a discount online, but not paying full price.
Location not convenient to tourist attractions Room carpet not clean This is not a 5 star hotel Poor parking arrangement
Don't offer breakfast included. Bad service in the check in.
perfect reception. modern accommodations
Beach, room view Somehow slow check-in formalities, advance payment at the booking time
the friendly hotelstaff and the exellent service and facilities
beach was very nice
View of the Burj Arab from our balcony
the beach and the kids free kids meals for under 4, its too expensive in high season
I like the location and the sport facillities the cost is high
Everything is perfect,the staff is very friendly , the beach îs great.Perfect
This is the best hotel I saw in my life There was not enough chairs outside the enterance to use while I was waiting for my car
i know the hotel and the service is always very good. the cost.
The delay in check-in procedures
the bed was very comfortable, staff were attentive and provided good service, several restaurants within the hotel including a pub, close to media and internet city and the metro internet was overpriced and should be inclusive at this price and they blocked skyping. There was also no details available as to how much it cost to phone from the room
In addition to being a real five star property who really insists on excellence in service, there is really everything you need on site. See real good restaurants, a pub, spa, gym, the pool, a large outside lounge next to the pool with live dj in the evenings where you can hang out and smoke a shisha. Many people from outside come here after work or in the weekends. The metro is in walking distance (10 minutes), a great way through move around. We took the "club" package which gives you access to a more private breakfast space, also afternoon tea and evening snacks and cocktails. This is good value, especially if you plan to simply relax and spend much time in and around the hotel. Depending on what activities you plan to do, the tcom location may not be the best.
Very friendly and professional staff throughout the hotel. Excellent place for a business trip.
Amazing, thats all i can say.
the room and lobby are nice Hotel staffs
Value for Money. Perfect! Nothing
Staff was excellent and treated us like vips. We got a room upgrade to a gorgeous suite. Very spacious, almost like a 1 bedroom apartment. It was the most comfortable bed I can remember out of my home. Thank you mr aniss - Reception Although the location is in the middle of construction area, tecom, its still very central to get around to Mall of the Emirates, Dubai Marina, etc The hotel also provides complimentary shuttles to beach, shopping malls etc. Nothing. Rotana, true to its reputation, excelled in every way. I also enjoyed a fantastic spa treatment with a well trained Filiphino lady. It just was the cherry on the top. This hotel comes Highly recommended.
The Terrace Room Service Response was slow
...friendliness and helpfulness of the staff. They were all soooooo pleasant. We were made welcome and comfortable always. ...the selection of goods in the Gigilou......little store. No souvenier type items at all.
The comfort of the rooms and the outside terrace bar. needed food to be served later in the evening
The price was excellent. The location is perfect for Internet/Media City/Al Barsha. The room was very clean and comfortable. The food was very good value, the breakfast was delicious and the staff all extremely helpful. Highly recommended WiFi should be included in the room price even if that means the room price is increased
The service is very slow we have experianced two times delay in sending the small car (tuk tuk) .. More than 40 mint before check out waiting for the tuck tuck and when asking the service desk they just say will follow up without any status or coming back with status.. I think there os no system for checking the tuck tuck availability.. Was disappointed
This is the best hotel we've ever stayed at. The appearance, comfort, services and food were outstanding.
friendleness of the staff and pure quality no
this is something special
The Burj al Arab is beyond compare when it comes to service and a feeling of absolute luxury. We ate at the al mahara seafood restaurant which is worth the trip alone, but the butler service and hotel staff go out of their way to make sure everything is perfect , which is was the whole time we were there.
The exquisite service provided by the hotel's staff...Yo really get to be spoilt and treated privately with everybody just willing to serve you :) The security guy (local emirati) grabbed my ciggarettefrom my hand telling me its not appropriate to smoke in the lobby which i bursted into annoyment in his face telling him its not a way to treat ppl.
we arrived very early in the morning from a long flight and we were really tired and wanted to sleep. we knew that check in time is at 3pm but we just tried to request if we could check in early w/out really expecting to get our request. but to our surprise, we were accomodated that early and we were really thankful and we appreciated that. we were able to take some rest before going on sightseeing. For this, we highly commend the staff esp. Rowell for doing their best to ready our booked suite. He made us feel welcome and feel at home at that moment. The other staff were also very warm and attentive to our needs. They really made a difference in our stay and we will always remember that with gratefulness and fondness.
Every thing in burj alarab more thane good .hotel staff . Nathanig
The luxurious surroundings and attentive staff
Food is average.
Customer Services in all parts No
the helpful staff through-out the hotel and their attention to detail n/a
The location, staff, services, pool area, nice room with nice bath The breakfast was good but despite of lots of choices the taste wasnt that perfect. You can not deslike any other thing in this hotel, everything was truly amazing.
Located right on oceanfront amongst a vast range of eating establishments. Handy shuttle bus services to attractions.
lovely atmosphere,pleasant staff and nice view. room smaller than other two hotels i stayed at . same price
the view from the 25th floor no private beach
Courtesy of staff Toiletries Central Location Lobby Design Spacious room Asked for king-size bed, got 2 queen-size Pricy drinks at the bar downstairs A bit of small bathroom space itself (stall). Limited TV channels Not a big pool Small saunas
The Staff could not do enough for you. The room was excellant, Bathroom and wet room superb, The most comfortable bed have ever slept in. The infinity swimming pool was superb. Not enough sun beds around the pool area. Booking.com did not give breakfast option at this hotel
Excellent staff, perfect location poor wifi access in room
Fantastic hotel close to the beach and restaurants. Rooms and facilities are just second to none, but above all, each and every member of the staff is just exceptional - the best service I've ever had in a hotel!
staff location beach price paid breakfast somewhat outdated but with the price I paid I have nothing to complain about
Great service High alcohol prices
Amazing hotel wit staff and all resources super
Ferst they give me vere bad room . I did'nt except to check in . and they didnt chang it until next day
every thing was very nice no
Bed was very comfortable//// Staff n service at the beach restaraunt...
The rooms have excellent views, are well-furnished, clean and very comfortable. The staff are helpful and pleasant The restaurants are very expensive, especially for breakfast, as this was not included in our rate
the services and the place
The beach and the wonderful breakfast Check out and check in not enough counter and process slow.
The hotel is very nice, the service was great and the food is excellent.We had a very relaxing time at the hotel.they have lots of restaurants and bars.Great hotel I would go back.
the quality of location hotel could not source the booking on arrival, we had to return home for booking confirmation details, hotel staff did notcontact us when room was ready, we went back to reception at 5pm to let them know
the resort experience the glass in our food!!! Staff didnt know certain restaurants were closed.
It was very relaxing and the staff tried hard to make us comfortable There were bulldozers working under our bedroom window plus the access to a private lounge and breakfast mentioned in our booking was not supplied.
i laterally loved everything about dar almasyaf , the villa, the staff , the private swimming pool , the beach, the spa and the food. It was soo great I will surly come again. They really made my anniversary something to remember. mmmmm nothing is on top of my head.
The rooms are large and the summerhouses are very discrete and private. Perfect for staying at the Madinat Jumeirah.
Facilities, no. Of staff Check in process (waited from 3-4pm until I got the room key!
Everything was perfect. Staff very nice especially with children Difficult to get restaurant reservation even if you are guest of the hotel
The hotel was very nice and the staff were excellent. Good food, beautiful grounds and excellent access to Dubai hot spots.
Beautifiul, great hotel! No
Everything it was amazing Yes I booked the hotel at rate of 2200 aed for 2 night without the taxs when I went there the hotel told me that the taxs is 240aed but the problem is that they told me that the rate per night is 1300 aed so the total is 2600aed I showed them the print out but they refuse it .
the rooms, service, entertainment. accepting visitors is complicated
The location of the property together with quality of service.
You can not fault this hotel
Very nice indeed Not the hotel itself but the heat all over the place
This hotel is of spectacular luxury.everything we expected from a 5* hotel.will definitely return
Location of the hotel. Beach facilities Rooms are old
staff was so nice and facilty
got upgraded on arrival - checked to see if we enjoyed our stay
The saff were very helpfull we got upgrade to a suitr very large a comfortable Hotel prices for drinks & food a bit on the high side
What can I say but fantastic....... everything was just perfect.....
The External pool View and Open Green areas and the Sea View was spectacular! The Rooms were very old compared to the proce we had to pay! Price was very much exaturated!!
Quality of the staff, quality of the services, quality of food, creativity at the middle of constructions.......
Room, the sea view, facilities and everything about the hotel is good The room rate is very high and gets even higher because they do not include tax. So you book a room for 1500 DR then you will be surprised at the check out that you pay extra 150 each night.
location. and facilities i was surprised when i knew that my brother stayed in the same hotel 5 months ago and his rate was 1/4 of the rate i paid !! it was really shocking to me even though i made the reservation through booking.com which supposed to be the best deals
Al Qasr is for sure a very special hotel with beautiful surroundings. You feel happiness just to enter this hotel! Very nice rooms. Really relaxing. A top hotel you should not miss! Like an adventure... total different from other “normal” hotels.
Excellent service, attentive staff, great facilities. We really enjoyed The Executive Lounge. There are so many places to go at Madinat Jumeirah. GREAT!
location near the sea, availability of shopping nearby and family entertainment although i e-mailed the hotel about the need for handicap-accessible room and I paid for ocean-view, I was told that such room are not sea-view upon arrival. I would have chosen another hotel.
luxury and beauty i was not informed about whole packet and price for all so was a bit confused and shocked by the price, but after was very satisfied
everything was perfect
Excellent hotel with good location, helpfull staff but rather expensive Nothing
Good standard of hotel, excellent facilities and lovely pool/beach Rude staff, poor standard of room cleaning (had to complain several times)
Beach is the best area
Room upgrade free of charge Smell of dampness in room
The atmosphere and total area is really nice and relaxing.The hotel is comfortable and has everything you need for a easy and relaxing holiday. Especially the beach, pools and the Westin facilities are very very nice. Old TV's, I know this should not be important on holiday, but for a hotel in Dubai it should fit much better to have a nice plasma on the wall for watching films at nighttime ;-)
glad we had club class with breakfast afternoon tea and cocktails in the evening made the holiday. no car at airport when we arrived and no way of booking it on the net so we had to pay for taxi and no way of claiming it back
the welcoming in the hotel was so nice. i liked to the staff was so friendly and helpful. Yes the breakfast every day was the same you need to have variety in your food you change very offend
I didn't stay at Le Meridien I stayed at the Westin ( neighbouring hotel), and it was excellent.we got to Le Meridien and it was overbooked so they had to move us to the Westin, and they accommodated us in an excellent rooms, fantastic
very nice place,green areas give a good atmosphere and nice to stay, especially breakfast food which is totally not including arabian foods as it was full of european foods
Convenient location for my needs plus excellent grounds with trees, pool area very good
Use of joint facilities with Westin hotel nextdoor, free water sports, hotels own private beach
Really comfortable room, we were upgraded to a suite. All restaraunts excellent but expensive.
Best service ever
A fabulous location in the heart of the Marina with easy access to nearby shops, resteraunts and beach. A beautiful hotel where the service is impecible. The club klounge facilities were fantastic - definately worth the upgrade to the club room
Excellent Quality Payment system for credit card was very onerous. check out took 45 mins. As they have a lot of international travellers they could do more to be supportive in such cases.
Buda Bar Yes , the room wasn`t prepaired well before I checked in , the ac was not woking ,the wieght maschine was not working .....etc
The staff are excellent and they always strive to make customers happy, from the minute of check in and during all the stay. I didn't like the noise of constructions during the day time. However, the hotel staff did make me happy by changing my room to the other quite section of the hotel.
They treat us very special ...Thanks for that, and when you mentioned breakfast was included?, You didnt cheated us because it was included not like the other site I booked before, they mentioned in the net that breakfast was included , when we went to the hotel? It was not included... Booking.com is the best !!! excelllent None
i liked the beautiful veiw of the palm jumirah and the comfort bed with the spacious relaxing room
The staff was so nice and even got an upgrade at the hotel, The hotel provided a birthday cake,none alcoholic drink,birthday greating card and flower free of cost for celebration. The in room restroom does not has (shataf) as the public restroom.
The service and kindness of hotel staff. The noise! They are building massive building right in front of hotel, construction site goes on 24/7. No piece. Makes windows dirty/dusty and impossible to sit outside and enjoy "marina" and "sea" view.