Good to know
Distance to city centre
Distance to airport
|"Excellent staff and service provided."||(in 162 reviews)|
|"Beautiful rooms comfortable and clean."||(in 33 reviews)|
|"the breakfast buffet is excellent!"||(in 123 reviews)|
|"Smoking room was not available"||(in 11 reviews)|
|"Room service was not good ."||(in 7 reviews)|
|"Terrible hotel and management."||(in 47 reviews)|
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The bathrooms were not equipped with the necessary facilities.
Horrible coffee at breakfast
The hotel is very close to the airport and on walking distance to metro station which you can use to move around the city. Rooms in the hotel are big and spacious with a high luxurious design. They offer free spa with two sauna and jacuzzi all over the day and massage (the massages are with a extra charge) Swimming pool and bar on the terrace is very nice and quite, with a full view of Dubai skyline. We will come back if we have to go back to Dubai.
Nothing, everything went perfectly well.
It is close to the World Trade Center.
Guest relation service terrible. 5 times i called them to fix the tv. Finally, they came and fixed it. Sink drain was not work right. 3 times i called then they fixed it but they polluted the whole bathroom included my personal belongings. After that 2 times again i had to call them. I think working staff ais not proffessional. It was really bad experience for me. Sheraton brand should not be like this.
Good location, friendly staff very helpful I like the atmosphere of the hotel very active
Sometimes gets very busy
The Dubai Hotels Sheraton Grand Hotel Dubai offers a space for business and leisure travelers to experience the city of Dubai. The hotel is only 10 minutes away from the Dubai International Airport and a five-minute walk from the nearest metro station. The Dubai Mall and Burj Khalifa are only 20 minutes away by metro while the Dubai International Convention and Exhibition Center is right across the street. This air-conditioned hotel boasts 474 non-smoking guestrooms and suites, along with 180 serviced apartments.
Each guestroom offers a Super Sleeper Bed for relaxation and comfort while in Dubai. There are also Nespresso Machines in every room and deluxe rooms include views of Sheikh Zayed Road. Private bathrooms are provided with bathtubs and showers, bidets, double vanities, and hairdryers. Robes and slippers are in each room as well as alarm clocks, safes, desks, chairs, and irons and ironing boards. The rooms offer LED televisions with premium movie channels and complimentary high-speed wireless Internet access.
Feast offers on-site dining in an interactive culinary restaurant for breakfast, lunch, and dinner. Dawn & Dusk is also at the hotel and offers barbeque for lunch and dinner on the rooftop. Moe’s on the 5th is 1920s themed bar in the hotel while Miss Lily’s offers up Jamaican cuisine. Link@Sheraton Café is also at the hotel for coffee and pastries for breakfast.
This hotel includes a spa with treatments like manicures, pedicures, body scrubs, massages, foot baths, and steam rooms. There is also an on-site fitness center cardio equipment, free weights, and an outdoor heated rooftop pool for children and adults.
based on 7,389 reviews
Things to know
- Friendly atmosphere
- Spacious rooms
- Nice building
- Professional service
Policies vary by room type and provider.
FAQs when booking at Sheraton Grand Hotel, Dubai
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Most popular landmarks
- Zabeel Park 1 km
- Emirates Towers 1.4 km
- Jumerah Mosque 2.2 km
- Dubai Mall 3.7 km
- Burj Khalifa 3.8 km
- Dubai Aquarium & Underwater Zoo 3.8 km
|Dubai Intl||8.2 km|
|Dubai Bus Station Shei||2.6 km|
|Dubai Hyatt Regency Hotel Bus||5.7 km|