Value for money
Distance to city centre
Distance to airport
|"Amazing service and great facilities."||(in 75 reviews)|
|"Good facilities and great staff."||(in 80 reviews)|
|"Such friendly staff and incredible facilities."||(in 210 reviews)|
|"In Room service was poor."||(in 37 reviews)|
|"Probably got the worst location room."||(in 79 reviews)|
|"In Room service was poor."||(in 37 reviews)|
|staff were great||in 495 reviews|
|water park||in 467 reviews|
|great hotel||in 399 reviews|
|room was not ready||in 354 reviews|
|food was very expensive||in 219 reviews|
|room service||in 208 reviews|
|great service||in 188 reviews|
|early check||in 174 reviews|
|great restaurants||in 156 reviews|
|hotel facilities||in 152 reviews|
|club lounge||in 145 reviews|
|waiting time||in 145 reviews|
|room view||in 138 reviews|
|aquarium||in 112 reviews|
|great for kids||in 104 reviews|
|pool and beach||in 53 reviews|
|happy hour||in 49 reviews|
|queues were too long||in 28 reviews|
|great time||in 21 reviews|
|bit expensive||in 10 reviews|
|friendly staff||in 3 reviews|
|clean room||in 2 reviews|
|excellent location||in 2 reviews|
|ferry port||in 2 reviews|
|great location||in 2 reviews|
|main square||in 2 reviews|
|staff were friendly||in 2 reviews|
|breakfast was good||in 1 review|
|buffet breakfast||in 1 review|
|good kitchen||in 1 review|
|modern hotel||in 1 review|
|parking is expensive||in 1 review|
|revolving restaurant||in 1 review|
|rooftop bar||in 1 review|
Superb luxury and treatment
VIP treatment from arriving at Dubai airport to being ushered into a luxury car, to receiving our room. On arrival at the Atlantis at around 1000 our bags were taken care of and we were shown to breakfast and checked in simultaneously. Our room was ready about an hour later which was perfect. The Terrace Club Suites and Imperial Club were impeccable although the imperial club does get busy during happy hour. Aquaventure Water Park was brilliant with enough things to do with small children, however the 1.2m ride height is a bit over the top especially if you have small children who love fast rides. Bread Street Kitchen was absolutely fantastic, as was the all inclusive brunch. Seafire Steak house served one of the best steaks I have had and again nothing was too much trouble.
That we didn’t stay longer.
The water park was fun, the rapids allowed transportation for the park. The beds were comfy, the staff was very friendly and accommodating. The shower was awesome.
The quality of food for in room dining was disappointing and not what we would expect for such a luxe resort. The spaghetti sauce was not “homemade” and too salty. The pancakes were not “homemade” and more manufactured. The eggs were instant scramblers and not fresh. We had better food at the IHOP.
Water park was one of the best, beats all the U.S. Water parks combined .My 6 yr old loved it all. The aquarium is like and art gallery with fish as a background.
Restaurants are expensive unless you like to paying $30 for a hamburger.
If you want to have good time stay in any other hotel and go to have fun with your kids in the park only but don't you ever stay in the hotel if you order room service you will never get it, if a miracle happen and you get the room service it will be old and cold
The worst service you can even get in your life. So far from 5 starts. The lost my bagels when I checked in for a whole night instate of having good time with my kids I ended up looking for my bages for the whole night
the beaches, resturants, and the view are among the best i have seen
the alarm sounded on my departure date as a test for fire, it took me extra time to get my bags due to stopping of elivators
I liked the architecture and the uniqueness of design of the hotel. It was luxury personified.
building , luxury,international and family hotel
Amazing hotel and brilliant staff, pricey but worth it!!
A very relaxing & enjoyable, comfortable beds, sheets changed everyday, the breakfast meal was first class.
Everything from the waterpark to the dolphin bay to the amazing staff!
I had to leave
Very relaxing place, and im amaze with great facilities and staff
Everything is ok...
This was our 3rd stay in less than a year at Atlantis & we love it,staff are very friendly & the imperial club room is good value for money,especially good if you have kids as our 10yr old loves staying there.
because of the waterpark,lost chambers & aquarium being open to general public it can get very busy in the lobby.
I liked the view...and the reception was excellent(The Valet was very stupid. When I first arrived at the Palm, The valet ask me if I came for the resturant. I said no I am a guest and he gave me a weird look. Another employee next to him ask his fellow employee in hindi " What he say, hes a quest?? I didnt no why he would say that or ask any guest that question. Then I went inside to check in,
Continued from the top> I love the lady at the front desk she was vey friendly. so after she check me in I ask her about the bellhop to bring my things up. She told me have to go the the front valet and show them my ticket and room number. " The front desk was not helpful with the valet at all that is the only issue I see with the front desk but everything els was great. I went to the front again to tell the valet to take to take my things to my room he said give me a minute and I dont think he new english that well. So i was waiting for 15 min when he showed up with my car and thought I was leaving or somthing. I told him all I want him to do is take my things to my room thats all! This never happen to me in a 4 star hotel.lol
Its good for family with kids
The price is too high
Anyplace named after Atlantis has a lot to live up to and Atlantis, The Palm certainly does not disappoint. The resort is located on Dubai’s man-made Palm Island and offers a relaxing yet fun experience for families and couple alike.
Atlantis, The Palm is a huge 46 hectares, 17 of which are devoted just to water park facilities. The rooms and suites are specifically designed to provide maximum comfort and a luxurious experience. The accommodations offer fantastic partial or full views of the Arabian Sea or Dubai skyline. Furthermore, 90% of the guestrooms at Atlantis, The Palm are interconnected which makes this location particularly convenient for families.
Rooms at Atlantis, The Palm are fully equipped for a comfortable stay with air conditioning, refrigerators, free internet, room service, and the option for smoking or non-smoking rooms. Some key property amenities include a fitness center, pool, free parking, airport transportation, shuttle bus service, and multilingual staff.
The Atlantis Kids Club is an incredibly convenient adventure zone for children ages 3 to 12 years old. The kids club offers morning, afternoon, and evening adventures. There are even summer camp options! This is a great way to keep the kids entertained for an enjoyable family vacation.
Guests at Atlantis, The Palm are near to some of the most beloved shopping options in the world. Some key shops include Rodeo Drive, Stefano Ricci, B>More. Guests who are hoping to explore Dubai off of Palm Island can take advantage of Atlantis, The Palm’s cooperation with Fly High Dubai Helicopter Services.
Atlantis, The Palm is just as magical and seemingly impossible as the original lost city of Atlantis. This wonderful vacation destination will certainly leave its guests with a memorable experience.
based on 12,182 reviews
Value for money
Policies vary by room type and provider.
The award-winning Ossiano seafood restaurant offers guests the unique experience of dining within an aquarium containing over 65,000 fish. Chef Gregoire Berger offers a 6 or 9 course Experience Menu or a memorable 11 course Tasting Menu, with a focus on seafood. A selection of Gourmet House or caviar is also available, which is served with blinis, crème fraiche, capers and cornichons. Open for lunch on Saturdays and daily for dinner, all ages are welcome at lunch but only children over 10 years old are permitted in the restaurant for dinner. Guests can also enjoy signature aperitifs and non-alcoholic cocktails.
There are plenty of activities for children of all ages at Atlantis, The Palm. For kids between 3 and 12 years of age, there is a spacious Play Zone for team games, a Creation Zone for arts and crafts, and a Command Center with electronic game consoles and computers for surfing the web. Younger travelers will love the Little Pirates playground with climbing ropes, tunnels, and slides, while The Zone is a dedicated space for 13 to 17-year-olds to chill and make new friends.
There are plenty of things to do if you’re staying at Atlantis, The Palm. If you are looking for a memorable experience, helicopter sightseeing tours are offered daily from 10:00 am to 5:00 pm from the helipad at Atlantis, The Palm. Five unique tours are available, flying over Dubai’s most famous landmarks including the Burj Khalifa, the world’s tallest tower, and along the stunning coastline. Offering visitors a bird’s-eye view of the city, helicopter tours last from 12m to an hour and operate 365 days a year, depending on weather conditions. Visitors can also purchase a 2-day Mega Pass to the Aquaventure Waterpark for unlimited access to over 30 waterslides and river rides as well as the Lost Chambers aquarium.
If you are looking for fun on the water, go on a sightseeing tour by kayak, take the kids banana boating or triple tubing, try paddle boarding or windsurfing, or explore The Palm by boat. Visitors can also learn to scuba dive in the Ambassador Lagoon and certified divers can swim among the marine life and explore the underwater world. Guests over 6 years old can also try snorkeling while the unique Aquatrek experience allows visitors to enjoy the thrill of an underwater trek using a special helmet. All equipment is provided including wetsuits and towels.
A smart casual dress code is recommended at the fine dining establishments of the resort, including Nobu, Hakkasan, Ossiano, BSK, Ayamna and Seafire. Gentlemen are requested to wear long pants, dressy jeans and closed toe shoes. Sleeveless shirts and shorts are prohibited. Most of the other restaurants and food outlets have a casual dress code, which includes tailored shorts and shirts with sleeves. UAE national dress is welcome. Swimwear and towels are not permitted inside the restaurants and terraces.
Atlantis The Palm is located at Crescent Road, Palm Jumeirah in Palm Jumeirah - Dubai Marina, 17.5 km from the centre of Dubai. Aquaventure Waterpark is the closest landmark to Atlantis The Palm.
Check-in time is 15:00 and check-out time is 12:00 at Atlantis The Palm.
Yes, Atlantis The Palm offers free Wi-Fi.
Yes, Atlantis The Palm offers free parking.
No, Atlantis The Palm does not offer free airport shuttle service.
Atlantis The Palm is 26.2 km from Dubai Al Maktoum Intl. Atlantis The Palm is 28.3 km from Dubai Intl.
No, pets are not allowed at Atlantis The Palm.
Yes, Atlantis The Palm has a pool on-site.