Pros: staff was very friendly. Drop off was confusing as it was no longer Thrifty but Hertz
Pros: The entire experience could not have been easier and more convenient.
Cons: My car stopped working. Had to get an uber to get where I needed to go. The lyft they got me didnt even bring me to the right place to pick up my car at first. I had an extremely disappointing experience.
Cons: I reserved a 7 passenger and after my card was scanned and I walked outside, I noticed I was given a 5 passenger. Transaction was supposed to be avoided but there continues to be a hold on my account
Cons: Staff was incredibly rude and very unhelpful
Pros: It as quick and easy
Good job Thrifty.
Pros: Efficient, friendly staff!
Cons: Difficult to find my car in the lot at pickup at DSM.
Nice new car
Pros: Car was brand new, very nice. Friendly experience.
Cons: Pick up and drop off was a breeze. Counter agents were very pleasant. Vehicle was in excellent condition.
Pros: Customer service and price
Cons: Availability of cars
Pros: Very efficient and good price.
Smooth and practical
Pros: Easy pick up and drop off at Airport, friendly staff
Cons: Misleading about the description of the car. It says special size for "5 people, 2 luggages", actually just a smallest "compact" car. If they just be simple use "compact" will be better to understand.
Thrifty has 1 car hire location in Des Moines. Take a look at our Thrifty hire location map to find the best car hires near you.