Cons:I rented the car for airport pickup. I was told, at pickup that rate was for a pickup downtown and I had to get myself there. Off airport pickup was not brought to my attention when I booked.
Cons:If I actually got the rental I reserved. They didn't even have the rental I reserved. So I was unable to accomplish what I was trying to do. Horrible that I reserved something and they didn't even have it when I showed up.
Pros:Did a good job and helpful
Cons:Price to high
Pros:Friendly staff. Easy pickup.
Cons:There weren’t great signs indicating where to park the car for drop off.
Cons:I was thoroughly displeased with the fact that I couldn't rent the car and my reservation fee was not reimbursed. I've gone thru every bit of paperwork and terms and conditions and I've found nothing that states that I can not get a refund from my cancelled reservation.
Pros:Once someone came to the desk, the pickup and dropoff was quick and painless. The size of the car was as promised in my booking online, the price was cheaper than other locations close to Cedar Falls, and the car was pretty clean on the interior.
Cons:The front seats of my Hyundai Sonata were extremely uncomfortable and I drove the vehicle for 24+ hours... the bar under the driver and passenger seat made me and my passenger's tailbone extremely sore and my friend even said she could feel the bruise days later after the trip. Also, the trunk reeked of vinegar and was still wet so the thick cardboard box I had in the back with various grocery/pantry items soaked through and when I picked it up all of the items fell through the bottom. I had to remove the outer box of the cereal and other items and place into grocery sacks. Luckily, my pillow was on top of my luggage and only the outside of my luggage bag was damp.
Pros:The car was clean and nicer than I had requested. Changes to reservation went smooth. No hidden fees. Excellent.
Cons:I could not have asked for more.
Cons:This was my first experience with Enterprise I was very satisfied Duke was very friendly and helpful I will definitely be back and tell my friends about you guys
Pros:Very friendly and helpful during a stressful time!!! Thank you!
Pros:The staff members were more than helpful, courteous and accommodating! They made the rental experience super easy and pleasant from pick up to drop off .. and even a thank you phone call to me after I had left the state!
Pros:The car we rented was available in 30 minutes. We were given option of waiting or taking an upgraded vehicle. Staff was friendly. Nice hand off on car, showing all features and how to use them.
Pros:The car ran very smooth for 9 hours to Oklahoma. Value for the money was pretty good.
Cons:No water in the recipient of the vehicle
Pros:We expected a Ford Escape but received a Nissan Murano. Very nice vehicle for our trip.
Cons:The previous renter smoked in the car even tho they have a non-smoking policy. The car was not detailed and had gunk in the cup holders, etc. The insurance was horrid - $30 extra per day. We paid a few dollars more than what Kayak said, but the insurance was a joke. I'll never rent from Avis again ever.
Pros:Nice car, good mileage
Cons:over $200.00 for a one day rental. Mediocre stereo
Pros:The staff was very helpful and the drop-off very friendly
Pros:Lady at drop off was really nice and a pleasure to work with in West Allis
Cons:Payed for impala got a Cruze. Extremely low tire pressure. Had to take time to properly inflate. Dangerously low tire pressure. Car was not pulled up or ready. Enterprise next time!
Pros:Ease of pick up and drep off.
8.8 Very Good
Pros:The vehicle we received was clean and ready to go at the appointed time. Gas mileage was much better than our own vehicles.
Cons:A couple of features were not on the vehicle that we are used to, such as backup camera. Possibly if we would have requested a higher priced vehicle it would have been included?
Pros:The car itself was fine, even though it was clear that someone had smoked in it at some point.
Cons:I should have looked at the paperwork more carefully, to be sure, but the tank was only 3/4 full when we got the car and the rental agreement said that it was full, so I had to fill the tank. This was an irritating waste of money, as I'd barely used two gallons of fuel.
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