Cons: Only one person working at pickup point. Very long wait
Pros: Easiest check in pick up and drop off I have ever had
Cons: Shuttle from cruise ship didn’t run very often so we just took an Uber to the office, no big deal but would have been nice to have the free shuttle from port Canaveral more conveniently running.
Long lines, excessive waiting, poor experience overall
Pros: Should have paid more, for any other company besides Thrifty/Dollar.
Cons: Understaffed and slow, exceedingly long wait for shuttle and again at office for staff to process rentals.
Pros: The return at airport was smooth
Cons: The bust to pick us at the Carnival port never arrived and the Budget driver took us to Thrifty. Upon arriving there was no attendant so we had to wait for him to arrive.
Pros: Dropped off the car and was immediately taken to the port for our ship. He was VERY HELPFUL. I'm sorry I did not get his name but he seemed to be the only on there. Besides checking us in, he drove the shuttle to the port.
Slow pickup at Port Canaveral
Pros: Car was clean. Once we got to the Cape Canaveral office things went well.
Cons: We waited for about an hour for a pickup at Port Canaveral. We watched as every other passenger that had disembarked the ship with us got picked up by multiple trips of all of the other rental car vendors' shuttle buses. Then it was just us Thrifty folks waiting in line and wondering if they would ever come. Repeated phone calls to the Thrifty office in Cape Canaveral went unanswered. Eventually we were picked up. But I will certainly never rent from Thrifty again at this location.
Cons: Didn't tell us about the toll package beforehand and then ended up charging $45. All the counter workers completely unprofessional." Both at pickup and drop off. Will never rent with dollar or thrifty again.
Pros: Vehicle gas mileage
Cons: Car had an oily film which made it difficult to see out the windows without repeatedly cleaning and vehicle had been smoked in a lot. The smell of smoke irritated us both. We even tried spraying the car with a powerful hospital deodorizer, but were never able to eliminate the smoke odor.
Long shuttle wait
Pros: Once we finally got to the place they were pretty quick in getting us into the car. They processed the line well.
Cons: After getting off the cruise ship we waited a long time for the shuttle. It's hot and the kids were tired.
Sunpass toll fee blues
Pros: The car was clean, comfortable and had excellent gas mileage. Check-in and check-out was quick.
Cons: I was not advised when checking in about the Sunpass administrative fees. During my travels within Florida I had to pass through four turnpike road tolls that were 'read license plate only' tolls. There was no way for me to pay the toll at the time. The toll fee was $1.32 (plus administrative fees) each time and when I returned the car I was told that each time I went through one of those tolls I would have to pay a $15 administrative fee to Thrifty. I was not advised that I could rent a Sunpass through Thrifty to avoid these fees nor that these fees/situations existed in Florida.
Pros: Ease of drop off (as long as you don't want a receipt or need to talk to someone).
Cons: The gentleman at the desk was rude and unhelpful. It was crowded and he did not deal well with the customers. Very unorganized.
Thrifty has 1 car hire location in Cape Canaveral. Take a look at our Thrifty hire location map to find the best car hires near you.