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Location was great The water pressure was horrible in the shower, and our bed was not comfortable at all
So close to everything downtown, but the hotel is also very nice--they are not trading a nice place to stay for just the location. And the place was very popular, people enjoying the lobby and going up to rooftop bar, even though the Cardinals were out of town.
Great view of the stadium! Breakfast buffet was delicious! East tower elevators had long wait time.
Location only good thing Parking not included and rooms smelled weird and some of staff were very rude! Not worth the price we paid!
Elevators are horrible in the east tower 1 is only used for the bar on the roof..it took us 20 minutes to get an elevator from our room on the 9th floor to the lobby because the elevators available to guests staying at the hotelweree full everytime
Location and roof top bar. Didnt have hot tub working at pool. Pricry.
Convenient, nice parking arrangement (not too pricey for the city), restaurant/bar at the top of the hotel was very good! The elevators, though usually efficient, were occasionally slow. It was also a bit difficult to regulate the temperature of the room.
Room 1230 has a wonderful view of Busch stadium. Terrible pillows. The staff had issues with our reservation. They had a notation in computer to charge the room to an AmEX. We don't have an AmEX. The room was overpriced.
Very friendly staff
The proximity to the Arch & Ballpark was great as well as the other downtown spots. Never really felt like we needed a taxi except when we went to the Budweiser Brewery. The welcome desk & concierge staff were very friendly & informative. The only cons I have about this hotels is the elevator w/ the keypads were always backed up, there is no free wi-fi, & the rooms didn't have a fridge. Other than that the hotel was nice.
The rooftop bar was amazing! Everything was great!
Our room was small but comfortable. Staff was very friendly and helpful. The view was great--we overlooked Busch Stadium. The location was also perfect for walking around downtown St. Louis. For a really spectacular view, head to 360, but be forewarned, you can't get there without the assistance of staff. We tried and wandered aimlessly. We did not utilize the gym or pool, but they looked nice. The shower was awful. When going away for whatever reason or for however long, it is imperative to have a decent shower. Our hotel shower had low pressure, a weak stream, and we didn't feel clean afterwards. When we got home, the first thing we did was take a nice hot shower. r The hotel seems to have updated everything but the rooms. The Market Bistro was very pleasant; all staff was more than friendly and accommodating. There wasn't a bartender behind the lobby bar, so we couldn't just grab a quick drink there; we'd have to go into the Market Bistro. Also, if you need anything such as deodorant, a toothbrush, or a nail clipper, you won't be able to get these in the gift shop. Slim pickings down there. We left for all of our meals, cocktails, and any forgotten items.
there was a lot of hidden taxes and parking is $20 a night. Also you have to pay $13 a day for wifi. I would expect these fees to be included in the price, kind of disappointed but not a big deal. Just kind of annoying
Location to downtown sites. Spacious room - very clean. COOL FEATURE - for $5 Westin will supply you with workout shirt, shorts, shoes (if you forgot them or just don't want some stinkiness in your bag for the trip home). Restaurant staff was very friendly and had. O problem getting hot water for me for the provided in-room tea bags. Food options were pricey - especially in-room. No hot tub (was really hoping for this esp after long days during biz trip and when cold out). Fitness Center has nice footprint and facilities but could be better equipped (more weight options - less cardio machines). They tried charging me for parking ($20) even though I arrived via Uber & told them I had no need for their parking services when I checked in the night before.
We loved thw beds! We just wanted to slunber. Loved the spa bathroom. LIked having a robe. Good food. Nice tv. Spacious room! We felt special. This was a staycation for me and my senior mom. She enjoyed herself immensely. There was a high pitched humming noise, like from something mechanical, coming from outside the room. It wasn't too loud, but you could hear it. I don't know if it was the hotel itself, or noise from the street. We were on a higher floor as well.
Location, comfort, amenities, friendly staff Nothing
I love this place. I stay here whenever visiting St Louis. Close proximity to several points of interest. Excellent breakfast and kickback.
Complimentary breakfast and evening happy hour. Strong chlorine odor around the pool.
within walking distance to numerous tourist spots downtown fairly decent free breakfast "river scene" with statues on the lobby . . gave the whole lobby the smell of chlorine; ridiculous check-in situation: VERY limited parking in front of the hotel, so you have to wait for someone to pull out before you can pull in, then go check in and THEN they give you a voucher for the parking garage that is across the street; there are 4 elevators in this hotel; but our room was only accessed by one elevator . . . with no option of taking the stairs instead.
530 kickback. Nothing.
They were very pet friendly. I had my dog with and had no issues. Flat rate 15$ a day. Beds were hard
We loved the happy hour with free drinks and snacks. The hotel and rooms were extremely clean and beautiful. This is a great location for tourists because it's literally right next to the arch, and a very short walk to anything else in the city.
The happy hour with drinks and snacks was fabulous and helped to ease the expenditure for food! Pool was less than inviting.
Comfortable, quiet, and great location with a generous breakfast, evening 'recepti
Provided breakfast and dinner with happy hour
The staff was very friendly and efficient, delicious breakfast, beautiful hotel!
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The hotel was within walking distance to Busch Stadium. No.
Nothing Everything, no bar, no restaurant, no valet, room was absolutely pathetic, how was this establishment ranked with 4 stars???!!!
Very nice hotel safe area. Staff was very frigidly and courteous. Room was very nice
Nothing Room, no a/c, room was dirty
The staff was very friendly and helpful! This hotel did not have a laundry room for guests.
Nothing Staff was very unhelpful, parking was horrible, rooms were old & dingy
This guest did not leave comments about this hotel.
Hotel smelled awful Bad spot nothing to do and the hotel is definitely not a 4star it is very outdated
The staff were great and very helpful. The hotel itself was terrible. The tv's did not work properly, the lamp was coming apart, the original room I was offered was dark and uncomfortable, the thermostats were not working properly, the window chade Many things did not work properly as stated above.
It was listed as 4 stars and showed it had restaurant and bar. It ha neither and no valet service for parking cars. THIS IS NOT A 4 STAR HOTEL!!! breakfast was lame. The laid out some bagels and English muffins and called it a continental brkf
staff was nice seriously out-dated, no bar/restaurant. ceiling in bathroom had clearly had a leak, awnings torn outside.