Cons: I was informed that they did not have the pick up I had requested. I had to go to the airport to get the car. I did not want to go the airport. They could not arrange for the pick up to sent to there location. I went to the airport. They cancelled the reservation. I made the trip for nothing.
Pros: staff was friendly for the most part
Cons: STILL FIGHTING TO GET MY DEPOSIT BACK!!!!!! IT'S BEEN OVER TWO WEEKS!!
Pros: Terrible customer service
Cons: I will never rent a car from this rental company.
Be wary of undisclosed additional charges
Pros: Easy drop off. We received the vehicle we wanted.
Cons: There was a $13/day charge added on at the time of rental to add my wife as an additional driver. Most other rentals allow the spouse to drive without charge. That additional charge drove the price up to be equal to other companies and resulted in a bait and switch feeling.
Had to Cancel Reservation
Cons: When I picked up the car the final question that the agent asked was to confirm that I wasn't traveling out of state, when I told her I was she said that Sixt's coverage was only to GA and that there would be a $.50/mile surcharge for miles driven past Georgia. She said it is posted on their website, I spent ten minutes looking and didn't find anything that stated that restriction and I definitely didn't see that restriction booking the rental through Kayak. Because I was headed to VA, I needed to find a new rental agency that day. Luckily I was able to find a car and the price difference was $30.00 more.
Pros: No positives
Cons: My car was going to be serviced so I ordered and prepaid on line the evening before for my rental. At the place I was told I couldn't get the car since it I had used a debit/credit card. I told them it was paid already, completed on line, done... I was told that unless I had 2 utilities bills with me then it was not acceptable. I did not have that with me. I did not bring another credit card with me that would cover the rental and their "deposit" charge of $200. I was not aware of this additional 'deposit' charge. They refused to run my ATM/CC as a credit card. I left without a car and ubered to work.
Pros: Nice car. Good prices.
Cons: A piece of my rental's door handle came off in my hand upon pickup. I brought this to the agents attention, who said that she had added this information to my contract and that I did not need to worry about it. Apparently I did, as I was told when I dropped the vehicle off that this damage had not been added to the invoice and that I would be responsible for this damage. Thanks Sixt.
No full disclosure
Pros: We rented a car through you and you didnt disclose that sixt does not accept debit cards so we had to cancel the day of pick up. Misleading and disappointing.
Cons: All requirements not listed
Pros: The Traverse.
Cons: well, i made reservation, called 5 days before picking up the vehicle to verify my debit card would be okay to rent the vehicle . I was told the debit card would be fine as long as i leave a 200 dollars dwposit. well, when i got there i needed a credit card and once i told the employee i did not have one, they refused to rent the car.. My trip was delayed by a day and all the people traveling were pretty mad .. So i had to have a friend rent the car, she had to pay 400 dollars deposit! information was all wrong from the start.. Still waiting on my refund.....
Pros: The customer service and the car were excellent.
Big problem was i was not in Pompano Beach but Ft
Pros: Car was ok
Cons: Reservation in the worng city and the address for return was wrong so I ended up driving 30 miles in the wrong direction
Agency’s choice (Class Special Car or similar) is the most frequently booked car hire type from Sixt in Pompano Beach.
Sixt has 1 car hire location in Pompano Beach. Take a look at our Sixt hire location map to find the best car hires near you.