Guest reviews
Overall rating
8.0
Excellent
Based on 32 reviews
Cleanliness
8.5
Comfort
8.4
Pick-up/Drop-off
7.8
Value for money
7.7
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Pros
"Staff was friendly and attentive."
(in 1294 reviews)
"Pickup was quick and easy."
(in 125 reviews)
"Thanks for the great service!"
(in 880 reviews)
Cons
"Terrible value and poor customer service."
(in 189 reviews)
"Actually have a car available."
(in 1258 reviews)
"It was a horrible experience."
(in 167 reviews)
Recent reviews
Traveller rating
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Find reviews that mention:
customer service
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car was clean
staff was friendly
great car
pick up and drop
great service
great experience
picked up the car
quick and easy
car available
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great price
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7.2
Pros: Overall the experience with sixt was nice - the car was totally new and comfortable. Although I received a premium-class car, I reserved SUV, but not sedan that I have received. That was unfortunate and rather unexpected, given the size of luggage and the quality of countryside road I was going to.
Cons: I would prefer a faster reaction - if sixt can't guarantee even the car class, then I would prefer an immediate cancellation. When I hear that my car is not available at the counter - that's already late for last minute changes.
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2.0
Cons: I called to Sixt before coming to office and they proved that the car is ready. When I came to the Sixt office Berlin Tempelhof they didn’t give me the car. Moreover they told me that my account is blocked in their system but it is impossible. I had to wait then sent email to their security system and got this response: “ Dear Mr. Povetkin, In reference to your request, please notice that we decided to do not fulfill the reservation mentioned above and so please accept this decision and refrain from further requests regarding this matter”. This is insane and I had to find rapidly another service, that was Europecar and they gave me a car in 5 minutes. Please consider this for further bookings. BR, Dmitriy
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10.0
Easy
Pros: Location was easy.
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10.0
Excellent service and car
Pros: Courteous staff, nice clean car and they upgraded the total miles.
Cons: Nothing
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8.8
Pros: Good value.
Cons: Phone service is terrible. It is impossible to reach n human on the phone. Also they did not explain that you need a vignette to drive in the Czech Republic or Austria.
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6.8
Car wasn't really clean
Pros: Pretty much brand new car, clean from the outside
Cons: Windows, dashboard and middle console hadn't been cleaned probably.
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6.4
Good price for car, but $230 of hidden fees
Pros: Clean car, able to take it into other countries, 2100 km with car
Cons: Hidden fees!!! Charges for "premium pickup location" at airport $70, $60 is service fee, they didn't specify that we had to have the car returned with a full tank of gas, also didn't tell us what kind of gas to get, people working at desk were not accomodating in explaining fees- rude to us becuase we are all around age 21.
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8.8
Pros: We landed early and they gave us our rental early as well!
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10.0
Simple and easy
Pros: Drop off was extremely simple and efficient. Could not have been easier. Signage was good despite dim lighting in garage area.
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5.2
Good condition of the car but clerk doesn't seem t
Pros: Clean and good car.
Cons: Even though I contracted the online Allianz insurance recommended by the site the person on the counter said this online insurance was not valid for this rental and I should buy another at Sixt. It was not clear to me on the booking and I felt deceived by this.
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6.8
wrongful input of accident
Pros: the pick up service was excelent
Cons: very lost at drop off we were noticed about an accident we never had
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Where can I find Sixt hire cars in Berlin?
Top tips for renting a car from Sixt in Berlin
- 25% of our users found a car hire from Sixt in Berlin for AED 229 or less
- Standard car hires from Sixt in Berlin are around 64% cheaper than other car types, on average