Cons: Could not find a Payless agent, Finally discovered Avis agents could help
Pros: Helpful staff
Cons: The car itself had a trunk that did not open conventionally which was hard to figure out how to open without a google search
Pros: Staff was friendly, car was clean, everything worked.
Cons: 1. No car was available when we arrived, in spite of my efforts earlier to ensure there would be. We were lucky that a car appeared within 20 mins. 2. The air pressure warning was on the entire 8 days. I added air to all tires but the warning persisted. 3. Too much time spent waiting for receipt to be printed upon our return. Avis doesn’t seem to try harder anymore.
Pros: absolutely nothing
Cons: go with anyone else but them
Smooth, no problems.
Pros: Nothing. They are horrible.
Cons: When I arrived to pickup the car at 1pm on a Thursday there was no one at the counter and there had not been an attendant for some time. The rep from Avis at the next counter gave me the same deal since no one was working at Payless. Also, when I called to inquire about a baby car seat the automated phone system required that I provide an "Access Code", whatever that is, to complete the call and I was not able to get anyone on the phone to assist. I will never use this junk company again.
Never use this site again!
Cons: I reserved a vehicle and when I went to pick it up, it was not there!!! The agent said laughed and said they were out of vehicles and especially the type that I reserved.
Poor customer service
Cons: 20 minute wait for clerk to check in and out
Cons: Customer service is poor and not helpful.
Pros: I liked the car
Cons: I did not speak or talk to any representative from Payless. At both pickup and dropoff I had to be assisted by an Avis rep. The reps for Payless were “unavailable”, no one did a car inspection at pickup or drop off. Next time I will just go to Avis. They’re reps were available and ready to assist another company’s customers. I find it odd that he even had passwords and such to log into the payless system being he wasn’t a payless employee.
No Car Was Available
Cons: Arrived to pick up rental, but no car was available or anyone to assist me.
Pros: Car was very good and employees friendly.
Cons: The signage for Payless at Memphis Airport is very poor, bot in finding the airport counter and in returning the car.
Full-size (Ford Fusion or similar) is the most frequently booked car hire type from Payless in Memphis.
Payless has 1 car hire location in Memphis. Take a look at our Payless hire location map to find the best car hires near you.