|Distance to city centre||12.2 km|
|Nearest airport||Orlando Executive|
|Distance to airport||16.1 km|
|"Great location and great value"||(in 69 reviews)|
|"Pool area is very nice"||(in 80 reviews)|
|"food was excellent, staff very friendly"||(in 324 reviews)|
|"The rooms were horribly smelly --"||(in 29 reviews)|
|clean room||in 526 reviews|
|free breakfast||in 260 reviews|
|free parking||in 28 reviews|
|great hotel||in 326 reviews|
|great value||in 177 reviews|
|hot tub||in 68 reviews|
|location was great||in 586 reviews|
|musty smell||in 80 reviews|
|nice pool||in 195 reviews|
|proximity to universal||in 35 reviews|
|resort fee||in 28 reviews|
|room price||in 145 reviews|
|shuttle to universal||in 207 reviews|
|staff was very friendly||in 736 reviews|
|theme parks||in 105 reviews|
|universal studios||in 221 reviews|
One Night Only
Facilities and location.
Door lock was broken, to enter room had to turn knob up and not down like a normal room. The room had a smell not sure the reason but it was not welcoming. Thanks
Room was huge. We had a suite. Pool, hot tub area fantastic. Nice bar, restaurant. Staff was unreal. Cannot say enough from the front desk on arrival to the cleaning and maintenance staff everybody was super friendly, helpful and always acknowledged us.
Room was a little dated but we were only really in it to sleep. Rest of hotel was very updated looking. Would not keep me from coming back. I would stay again in a heartbeat.
Location is good, female reception staff are friendly and has a smile.
Shower was that slow, it felt like it was a watering can that was blocked. Reported this but nothing can of it. Male reception staff are unfriendly and face that looked like it was slapped with a wet fish. No pillow just cushions for sleeping on, what's this all about:
Basic to get right
Location is good as it is near Prime 1 oulets, restaurants like IHOP, KFC, Subway are also close by. The female reception staff are frienly and build a rapport with you, Parking is free and plenty of spaces. Laundry is a bonus
Were do I start, the male reception staff are cold unfriendly and do not smile. The decor is out dated in the corridors and the room, feels like they brought in six million somkers and let them somke away, not good. The pillows are not pillows in the room they are cushions why!! The AC unit is to load, barely get through the night with the noise. The biggest issue we had was the shower, it felt like you may as well go outside and wait for rain to wash the shower gel/soap away. Reported this to reception, who said they will get it looked at, and nothing changed, make sure you add an extra 15-30 minutes to make sure you feel clean from soap. BW - you need to get this sorted, and fix the water pressure.
I'd stay again
Room had a fridge n microwave which are always appreciated. Nice pool n nice staff.
The place had a off odor. Not terrible but not good. I bought some febreeze n nuked the room n hallway a couple times while there.
The toilet broke 3 times. Shouldn't have to worry about that when you pay almost $200 to stay there. Just wanted to relax.
Excellent value !!
About my stsy
I liked the that it was in a location where there were a lot of things to do close. Also, the manager jnesa was attentive and understanding to my not so good experience.
One of the staff members, From the name he had on his badge was Orlando,but it also said Music under that name, was not the most pleasant when I arrived. Then, our room had the toilet broken so we had to call the office that same night we arrived twice and it still was broken because the toilet chain inside kept falling, the phone inside the room wasn't working, they brought another one and it still the connection wasn't working at all, there were roaches in the room, the walls had a couple of dents and cracks, when I went to press "sleep" on the tv's control, instead of setting up the sleep mode, it would take me to an adult channel which I did not want to even see that, the beds were small and the door in the bathroom would be so close to the toilet that would rub my legs when I had to close it.
Close Access to all attractions
The daily $4.50 charge should be more transparent. Was not on website and was not sure why it was mandatory. If everyone has to pay it then include it as part of the room price.
Not a single breakfast.
I liked the location, and the price.
This hotel is showing it's age. Elevators are slow, and noisy. My grandson wanted to swim in the pool, Monday morning, but it was dirty, full of duck feces, and I would not let him. I checked out at 10:00 am, in time to see the hotel's pool guy show up.
This International Drive hotel is located in an area popular with tourists and is not far from Wet 'n Wild Orlando. It also offers outdoor tennis courts, a Jacuzzi and an outdoor heated pool.
Best Western Orlando Gateway Hotel provides a range of facilities, such as an express check-in and check-out feature, a sun deck and a golf course. It features a coffee bar and a 24-hour reception, as well as a basketball court. It also has a fitness centre with a swimming pool and a basketball court.
The air-conditioned rooms at the hotel are modern and offer a flat-screen TV, a private bathroom and a refrigerator. They all have a radio, ironing facilities and heating.
Guests are able to unwind with a beverage at Best Western Orlando Gateway Hotel's bar and try American cuisine in the restaurant. Guests can start the morning with a sumptuous American breakfast every day. A wide selection of eating options are also available in the surrounding area.
Best Western Orlando Gateway Hotel provides easy access to Universal Studios Florida and Universal's Islands of Adventure. The friendly staff at the tour desk are available to book and organise activities in Orlando.
Based on 9,649 reviews
Policies vary by room type and provider.
|Orlando Executive||16.1 km|
|Winter Park, Florida||19 km|