Pros: The staff was FANTASTIC. I’ve been swindled by tricky word smiths before, so I was very appreciative that my agent was no nonsense, and forthright with me.
Cons: I found used kombucha bottles under our seats and the windshield fluid was empty
Cons: I waited 45 minutes before I event spoke to someone. I had rented a truck which, was not available, and there weren't any available in the Seattle are and then cargo van they were able to give me was not clean, inside or out. They said they "wiped it down" but there were stains all over the place. I was then charged 3 different times the day I returned the vehicle but received no confirmation or receipt for why I was charged additionally. When I called Hertz, I waited on hold for 45 minutes before I was able to speak to anyone to dispute the charges.
Pros: Boeing Pick-up/ drop off very nice. SeaTac exchange easy.
Cons: Could have changed my flat or brought replacement. Also unacceptable to not receive money back returning car 3 days early.
Cons: They could have provided the car I reserved weeks in advance or, alternatively, told me further than 30 minutes before the pickup time that they didn’t have a car for me.
Pros: The staff are incredibly friendly and competent.
Cons: It's confusing to get to the actual location where you pick up and drop off the cars. Every time I went to the rental location business front on 8th Ave, no one was there and the doors were locked. They do have signage on the door telling you where to go though.
Pros: Found out there are two hertz places in Seattle. We thought we took the shuttle to hertz and found no name as sent on the internet... and already paid for. They told us it was in another hertz place and had to take a taxi on the other side of Seattle. To drop off had to take a taxi back to the airport...another $76 dollars. Bummer.
Cons: Don't use hertz again.
Cons: Nothing it was perfect
Cons: The hours the facility was open for drop off were incorrect on our reservation; we also didn't now they had after hours drop off. We could have dropped off a day earlier (on Sunday), and saved money. We also got there after they closed on Monday, and didn't like leaving the van after hours, unattended.
Cons: Cruise control
Pros: Manager was racist.
Cons: Manager not being racist.
Pros: The car was comfortable and reliable.
Cons: When we picked up the car the information about the card holder having to be present wasn’t communicated, since it was a gift from my father and he wasn’t there we had to put it on our card. We had to wait until late morning to drop off the car on Sunday, which are plan was to drop it off early. Then, they over charged our card for a late fee, since no one was there to confirm we dropped it off besides a salesman, and since the rental department wasn’t open until Monday.
Pros: Great, clean car and quick pick up and drop off.
Cons: Employees at pick up could have been friendlier.
Full-size (Chevrolet Tahoe or similar) is the most frequently booked car hire type from Hertz in Seattle.
Hertz has 7 car hire locations in Seattle. Take a look at our Hertz hire location map to find the best car hires near you.