Cons: Less hidden fees
Pros: Pick up and drop off were super easy; but was concerned no one was there to inspect the vehicle for either. It all worked out; just unaccustomed to it.
Pros: Car was fine.
Cons: The woman at the Hertz counter was not helpful. She didn’t even get off the phone to help us. She gave us no directions about the car. She was rude.
Pros: It's been almost 20 days still haven't received my refund from a canceled reservation Just ridiculous..
Cons: Train Your staff on proper protocol get everybody on the same page and provide better customer service
Pros: Very effiient & friendly
Pros: Key West Hertz Staff Assistance
Pros: Quick check-out.
Cons: Not much
Cons: Agent at pickup refused to acknowledge that gas was not full.
Easy drop off
Pros: Super fast and easy drop off
Cons: Want much to comment on. All we did was drop the car off and that was super easy.
Pros: I enjoyed the convertible
Cons: No good drop off point at this airport. We had to walk across and then walk all the way back to the other side of the airport.
Car was not cleaned on the outside.
Pros: I had booked the wrong pick up point for the car. My reservation was useless, they didn't even give the option of applying any of my prepaid reservation to the new one I had to make. My 40 rate went up to 240, then she offered 120. The new kiosks w/ an agent on a screen are awful. Terrible technology.
Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Hertz in Key West.
Hertz has 1 car hire location in Key West. Take a look at our Hertz hire location map to find the best car hires near you.