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Good position, next to U1.Quiet, very relaxing.
Clean and comfortable room. Good breakfast. Description of the services proposed in superior room during booking is not fully correspond with the actual ones. Location is not so far away from the city centre, but for walking tour is not so comfortable.
It is 150 meters from the airport. If you get to the airport by train and then S-Bahn, take the elevator from the S-Bahn level to the next level and you will be 100 meters from the hotel. There are two (2) elevators from the S-Bahn level so take the one CLOSER TO THE DIRECTION FROM WHICH THE S-BAHN CAME. Establishment was very clean.
The location is great for an early morning flight (the hotel is literally across the street from the check in counters). Breakfast with €20 per person is a total rip-off. Rooms are clean, internet (cabled) is free. This time I got a rate of $106 /night which is reasonable - the last time, the cheapest room was nearly twice as much, which is accessive. They have no real air condition - you have to open the window if it is too warm (and the rooms are pre-heated to about 24 C).
Extremely efficient and friendly staff. Nothing too much trouble.
It's location, it was near to my meeting by the airport. Food in the restaurant was excellent. Yes, when I went for dinner the waiter tried to put me in the empty "Garden Room" instead of the main restaurant- it was the same menu so I do not understand why anyone would want to eat in an empty restaurant instead of with other people. The decor in the main restaurant was much nicer too!
The staff were very pleasant and the breakfast each morning had an excellent selection. There were plenty of restaurants in the area and a grocery store in the adjacent parking lot was also convenient. The hotel is relatively new and very modern. Highly recommended!!
room keeping on sunday at 9 am!
The hotel is very near the airport and is very quiet. We walked to the airport to check-in our flight the evening before our departure. We enjoyed the nature along the walk and to see the airplanes landing and taking off. There is a train station nearby; it is easy to reach downtown by train, The hotel staff accepted our reservation even though they said they did not receive it from booking.com
Staff were excellent and services were in line with what was expected We were upgraded to an executive room which was quite spacious b7ut lacked some basic features one would expect in such a room e.g. coffee machine in the room
nice friendly staff, clean room, nice design interior, great value for money, very close to the airport, nice parking facilities none
clean and free internet close to airport however not shuttle bus to airport
We always use Best Western, Gold Card Holder, we know that we can rely on Best Western to provide good food, comfortable accommodation and good service.
Clean, comfotable rooms. Nice price for a parking lot near the hotel. No fitness or swimming pool for this price is a lack. Extra fee for internet connection.
The beauty and elegance of this hotel and the perfect service, surrounded by a luxurious nature. no
Location Too high of a price for such a hotel. I did not even have any windows in any room excepth the bathroom to see the day light!
Clean hotel, close to restaurants and near Hamburg Airport.
It was convinient and close to my final destination. The location was what made me book this hotel.
The modern standards after renovation / creation let it flirt with a fourth star, hence price / value ratio is absolutely positice for guests. No Reception / room service after 22h
Spacious rooms and a very beautiful area