Overview

Novotel Hamburg City Alster

Lübecker Strasse 3, 22087 Hamburg, Hamburg, Germany
+49 40 391 900

AED 314+

Overall guest ratings

8.2/10 Excellent
Based on 3,108 reviews

Review highlights

  • 9.1
  • 8.9
  • 8.5
  • 5.6

Good to know

  • Comfortable beds
  • Close to public transport

Nearby

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    About

    The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WiFi. Business travelers can relaxin the sauna after a meeting in our modern meeting rooms, while families will love our video games area. Novo2 looks forward to welcoming you? it's an innovative combination of a lounge bar and eatery at your Novotel hotel.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Free Internet
    • Parking (surcharge)
    • Steam room
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 3,108 reviews
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.9 "Location is great."
      10.0 "Near to public transport, according to 100%."
      8.5 "City centre within easy reach, said 85%."
      9.6 "96% thought it was easy to get to the train station."
      8.8 "88% enjoyed the restaurants & bars nearby."
      7.2 "72% liked the proximity to sightseeing."
    • 8.5 "Breakfast is good."
    • 6.3 "Rooms are ok."
      5.3 "Only 53% thought the furniture was functional."
      6.4 "64% said the view was so-so."
      5.5 "For only 55%, the tv was ok."
    • 5.8 "Food is average."
      6.1 "Only 61% were satisfied with the menu."
      6.1 "Desserts were ok, said 61%."
    • 5.6 "Internet is average."
    • 3.9 "Value below average."
      1.4 "86% said the breakfast was too expensive."
      1.3 "The price was too high for 87%."
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    Overall rating

    8.4 Excellent
    Based on 590 reviews
    • 9.2 "World class service."
      8.0 "80% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      8.7 "City centre within easy reach, said 87%."
      7.1 "Easily accessible by car, said 71%."
    • 8.4 "Breakfast is good."
    • 7.1 "Nice rooms."
      7.9 "79% said the beds were comfortable."
      7.3 "73% said rooms were clean."
      7.3 "73% appreciated the modern rooms."
    • 5.8 "Food is average."
    • 5.5 "Internet is average."
    • 3.5 "Value below average."
      1.3 "87% said the breakfast was too expensive."
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    Overall rating

    8.3 Excellent
    Based on 2,144 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.9 "Location is great."
      10.0 "Near to public transport, according to 100%."
      8.8 "City centre within easy reach, said 88%."
      7.1 "Easily accessible by car, said 71%."
      9.7 "97% thought it was easy to get to the train station."
      8.8 "88% enjoyed the restaurants & bars nearby."
      7.5 "75% liked the proximity to sightseeing."
    • 8.8 "Breakfast is good."
    • 6.2 "Rooms are ok."
      5.3 "Only 53% thought the furniture was functional."
    • 5.9 "Internet is average."

    Overall rating

    7.9 Good
    Based on 155 reviews
    • 9.1 "World class service."
    • 8.8 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Breakfast is good."
    • 7.4 "Good cleanliness."
      7.2 "72% said rooms were clean."
    • 6.4 "Average comfort."
    • 5.8 "Rooms are ok."

    Overall rating

    7.9 Good
    Based on 217 reviews
    • 9.2 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 8.7 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Breakfast is good."
    • 6.6 "Average comfort."
    • 6.5 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
    • 5.7 "Food is average."
    • 3.8 "Value below average."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Close to public transport"
    data provided by TrustYou

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