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The room was a great value because it had an additional sitting area. The location was perfect and had many restaurants and evening entertainment near it. The breakfast was too expensive. There was not enough front desk personnel in the morning hours when the front desk was busy with check outs.
The position and the comfort of the rooms. Very modern and up to date facilities. Breakfast was varied, fresh and delicious. Thoroughly enjoyed our stay and would recommend to others.
Friendly staff - Breakfast menue restricted for the price .
All clean, all good
the size of the room was surprisingly good
Big room (suite style), clean and attractive. Very good bathroom. Quiet hotel, although near busy street and area. The pillows provided were awful,since they are too soft. The internet in the lobby costs 5 euros for 15 minutes - something unaceptable nowadays and in hotels of this level.
Excellent location - spacious room - quiet - any extra is much too costy: Internat connection, room service, breakfast
The size of the room and facilities such as kettle and microwave.
A good hotel at a fair price.
The room was immaculate and comfortable. I have stayed at Holiday Inn Express in the UK but this German one was a class above The only thing that would have improved my stay here would have been free wifi. Surely that should becstandard across all hotels?
Information Service and Non Smoking Rooms, fantastic! early check out, it could be 2pm
room was ok for a double room and very clean poor breakfast but accetable
Good location close to city center. Room not very big but well equipped Due to its proximity to the red light distric the security access is very restrictive what is very boring. Parking is not dedicated to the hotel, you need to set your parking bill every day, boring if you have to do every morning. Internet is not free, you need to purchase a vouncher from reception, boring if you have to do every day!
Perfect location, walking distance to the old city center
Clean, bright, friendly, comfortable and excellent location. A good choice.
Amazing decor, fabulous food and a great spa. I loved every second of staying here.
Very good, very stylish and trendy
Lovely design. Spacious and beautifully designed clean rooms, lovely dining area and bar. Helpful & friendly staff.
Had a wonderful stay in hotel. I liked spaces and great design. Staff was very helpful, would definitely recommend it. That breakfast was extra.
What a great hotel. Very friendly and helpful staff. Reception staff very accommodating. Concierge gave excellent restaurant recommendation. Spacious, well designed rooms. Amazing bar/restaurant area. And a good location close to St Pauli U-bahn station and Reeperbahn. Highly recommended.
the bed and the pilows
The lounges, the bar, the Dedon corner, the restaurant, the room
Great design and interesting rooms. Great food. The hotel is not in the most scenic location in town.
breakfast should be included in the price
The design and spirit , difference of style variations poor ventilation in the front building
It was very close to the concert that we were attending. Nice service and we enjoyed our stay. Glad we booked a parking space in the garage - the street is very crowded and narrow ;o)
The district is strange.
Nice hotel in many ways, just didn't like the fact that dogs can stay in the rooms.....it maybe a German thing? not sure...but worth staying in. There is no relaxing/seating area in the hotel to unwind.The rooms are very small but clean, not suitable for children.
Liked the hotel. The staff was outstandingly friendly, the hotel had been recently renovated and was modern and freshly done. The breakfast room was inviting and lovely, and the breakfast offered each morning by a friendly staff was sizeable and good. It's a bit far from major metro stops. It's a hike from either the St. Pauli UBahn or the Reeperbahn SBahn. As well, the restaurants in the area are somewhat limited, and very local. The only negative was that the cable television in the room had plenty of channels, but all German. There was no offering in any other language.
Location was excellent, near ST.Pauli stadion. Rooms are a bit small so I would not take my family with me.
Pleasant staff, excellant room and very good breakfast. Also quiet and central location
breakfast was good the "computer room" very uncomfortable
Very friendly staff, excellent breakfast and good location on a quite street. Playground for children just next door. It would be good to have 2 chairs in the room.
Everything! We were pleasantly surprised with generous breakfast items; tourist information available at the front desk; English speaking staff; problem in bathroom quickly rectified upon notification to hotel staff; great location. Great, loved everything!
Location was very good. Walking distance to the reeperbahn. Very good for clubbers. Good for 1-2 nights stays. The price i had was very good. (59 Euro/night) Check-out at 10:30 am in the morning was really unique and not comfortable. Bathroom was really small.
Available parking No aircondition
The walls in room 103 needed repair and painting.
The staff on reception are helpful, friendly and speak english well. The hotel has a general warm feel about it, particularly in the lobby. My room and my friends room both stunk of cigarettes, even the duvet and pillows stunk, yuk.. not nice. This meant that despite my best efforts to keep the room warm the maid had to open the window every morning and leave open.
friendly staff, easy to find. breakfast wasnt worth 9 euros
Location is good, close to either reeperstreet and fish market, good choice for a short stay bath room is way too small
everything i needed was available location is so so
Proximity to the city centre.
room was a bit shabby for the price they had no dedicated non smoking rooms
The location was ok Too expensive, room too small, no tea or coffee making facilities in the room.
The breakfast was vast but a little expensive - 9 Euros. The room was clean and comfortable and the hotel was in a very central location to public transport and the St. Pauli district which suits young travellers with cool cafes and bars. The internet in the foyer and wireless was not working for the first two days of my stay and staff didn't really seem bothered about it which was annoying as I needed it for work. They eventually fixed it after me hassling them repeatedly.
good value for money and excellent location close to underground and area i had to visit
Cleanliness of room, breakfast and free wi-fi A bit of unfriendly attitude of receptionist on the check - out day. The Red Light District begins just behind the hotel. Some dubious faces hanging around hotel vicinity.
Friendliness of staff
Hotel well located near train stop, pretty quite even if it is in aminated area .
Friendly and professional staff, good breakfast. Location (I hadn't realised it was on the Reeperbahn!)
The location was perfect.
Buffet Breakfast Plastic Folding Door on Bathroom
The staff was so lovely and the location was really comfortable to visit a lot of places in Hamburg Curtains haven´t got anything to protect guests against the sun light. The shower space was tiny and I´m only 1.56m.
Warm vibe of the hotel and friendly staff The shower wasn't great
free wi-fi internet in the room (my room was just above the entrance hall)
Big and clean room, good location - close to the city, receptionist was really friendly and nice, good heating in the room. Overall ideal for short stay - nice and cheap. Also, if you want to park a car there, you can get a parking permit at the reception for free so you can park at surrounding streets for free (but it's not easy to find good parking spot late at night - after 21:00) no night tables near bed, no fridge - quite empty room, only small window, so not much daylight
Great room for such a reasonable price. And the locations is ideal. Regretfully no elevator
No phone in room, no clock in room. Desciption of amenities was not what I received.
location, very close to the nightlife no.
The welcome was good and the receptionist very helpful in recommending places to eat. Breakfasts are ample, if fairly standard. The facilities were well-maintained and everything worked. The bedroom lacked soundproofing which was an issue as it was located on a noisy ground floor corridor. It would have been nice to have had coffee-making facilities in the room.
Hotel re-furbishmnet almost complete - still a few bits to get right. Room not cleaned during stay.
We did not like drunk people shouting for 1/2 an hour at 7 in the morning.
The family room is very comfortable. Should provide some cooking stencil such as kettle, knife and etc.
it was in easy reach of all the facilities and amenities in Hamburg The bed had a leg missing,there was unfinished work in the shower room (Holes where the taps were), the Dining room is in the same place as the reception, parking not brilliant it was hard to find a space near the hotel,these are not complaints as it did not effect our stay,other than that it served the purpose.
The hotel was very clean. Breakfast was great. Staff were efficient and friendly.
The location was perfect.All the staff were curteious and efficient.
The hotel was central and the rooms were clean I am unsure if i have payed twice as i had booked the room with Booking .com but the hotel would not let me check in untill i had payed for the room. If this is the case i would expect you to refund the first payment. I have the reciept of you need it.
breakfast was very good for a 2 stars hotel, kea card system is very practice
The hotel is convenient...staff were helpful
we were only at the hotel for a total of 6 hours. that was just sleeping.
Location is good, My girlfriend has discount for free breakfast by ISIC card in IBIS hotels.But manager refused.
The Hotel is located near the city centre.
Clean, modest hotel, good situation. Parking garage just under building, near metro station. Wireless internet connection too expensive 8.90, and it is per pc not per room. Internet connection should be include in hotel price or be modest.
Location is good,very close to the heart of nightlife. 5/10 minutes walk from St. Pauli station. Walking distance (or few Ubahn stops) to the port.Bathroom in the room new and clean. It is a very simple and basic accomodation; bath towels smell weird...
Good location, nearby S bahn , St. Pauli, etc...Clean
Quiet area. They gave me a room which was outside the hotel facilities.
Very friendly and helpful staff. My room was of good size Feel it is little overpriced for the basic facilities provided.
Great internet facility convenient location for shopping and plenty of bars/cafes at which to eat. Fridge! No tea/coffee making facilities
The location was great for Reeperbahn, rooms were clean, big and great value for money! Nothing.
Central for Reeperbahn, very close to St Pauli Football Stadium and the match build up, bars and food right outside. Had 'family room' which was two rooms, a shower room and small kitchen. Room ok although 2nd bed was a sofa bed. Shower head not fixed to wall but plenty of power etc
Nice and helpful staff
A basic hotel but very well kept and perfectly suitable for the purpose of our trip. If back in Hamburg for the same reasons would be more than happy to stay there.
central located in St. Pauli, 10 min walking distance to metro, 5 min to Reeperbahn. Many restaurants and super markets also opened on Sunday within walking distance. Internet did not work in hotel room. After asking the next day, the reception opened a special room for me (but only when they were present). Reception only available 5 hours per day, therefore no possibility for luggage depository.
Need to increase quality, wireless internet connection needed to be provide Staff's response
It was clean - mostly everything else - no parking, not possible to use credit card, horrible bed, contruction site outside the window, no breakfast
staff was friendly and spoke good English the showers and baths are shared, it is not a major issue, though it would be handy if at least one out of two was inside the rooms
good price and location next to the fair
Cheap and cheerful Out of the way
Great privacy, nice big room, own bathroom, great location, Nothing really
very close to night life good location for seeing the city of hamburg. some areas close to hotel not very clean,but visit it because hamburg is worth a visit.