Overview

Crowne Plaza Hamburg - City Alster

Graumannsweg 10, 22087 Hamburg, Hamburg, Germany
+49 40 228 060

AED 352+

Overall guest ratings

8.1/10 Excellent
Based on 4,042 reviews

Review highlights

  • 8.9
  • 8.7
  • 8.6
  • 5.3

Good to know

  • Professional service
  • Near city centre
  • Friendly service

Nearby

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    About

    Upmarket Hamburg hotel near Außenalster Lake, with meeting rooms and train links to the city centre Located in the quiet Hohenfelde district, Crowne Plaza® Hamburg - City Alster hotel is eight minutes' walk from Uhlandstraße U-Bahn station  from where you can reach the city centre in 10 minutes. A 20-minute drive takes you to Hamburg Airport, and we offer on-site parking for a fee.  Hamburg HBF Station is a six-minute bus ride from Graumannsweg bus stop , three minutes' walk from the hotel. Host up to 180 guests in the eight meeting rooms . Our Crowne Plaza Meetings Director is on hand to ensure your event runs smoothly, and there's free WiFi throughout the hotel. We're a 15-minute drive from both Congress Center Hamburg and Hamburg Messe. Nearby  Außenalster Lake offers watersports and a popular jogging track, while the restaurants, bars and shops of the trendy  St. Georg district are within walking distance. City-centre shopping and entertainment, including the  Elbephilharmonie concert hall and harbour area of St. Pauli , are a short U-Bahn ride away. Our Sleep Advantage Programme ensures you'll get a good night's rest, and our 24-hour fitness centre means you need never miss a workout. Try tempting local specialities at our elegant Blue Marlin restaurant , then unwind with a drink in the King George bar with its outdoor terrace.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 3,684 reviews
    • 8.9 "Location is great."
      9.3 "City centre within easy reach, said 93%."
      8.9 "Near to public transport, according to 89%."
      9.6 "96% thought it was easy to get to the train station."
      8.7 "Easily accessible by car, said 87%."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.3 "83% liked the proximity to sightseeing."
    • 8.7 "Breakfast is good."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      7.6 "76% thought the service was very professional."
      7.9 "79% found the restaurant service to be one of the best."
    • 8.6 "Very good internet connection."
      7.7 "77% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 5.4 "Vibe was decent."
    • 5.3 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 5.0 "Pool is mediocre."
      5.0 "Only 50% thought the pool was clean."
    • 4.8 "Rooms are not good."
      2.6 "74% said rooms were small."
      2.3 "77% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      1.9 "For 81%, the rooms looked old."
      2.9 "71% found problems with the furniture."
      1.3 "Air conditioning was criticized by 87%."
      0.9 "91% criticized the small bathroom."
      1.5 "85% had problems with the shower."
      4.4 "56% said the bathroom was dirty."
      2.9 "71% thought the tv was sub-standard."
      2.2 "78% were disappointed with the minibar."
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    Overall rating

    8.0 Good
    Based on 2,541 reviews
    • 9.1 "Terrific location."
      9.6 "City centre within easy reach, said 96%."
      8.9 "Near to public transport, according to 89%."
      9.7 "97% thought it was easy to get to the train station."
      8.7 "Easily accessible by car, said 87%."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.3 "83% liked the proximity to sightseeing."
    • 8.6 "Breakfast is good."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.7 "77% thought the service was very professional."
      7.7 "77% found the restaurant service to be one of the best."
    • 8.2 "Very good internet connection."
      7.3 "73% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 6.5 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.7 "Vibe was decent."
    • 5.3 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 4.6 "Rooms are not good."
      2.3 "77% said rooms were small."
      1.9 "81% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      2.9 "71% found problems with the furniture."
      1.9 "For 81%, the rooms looked old."
      1.4 "86% had problems with the shower."
      0.7 "93% criticized the small bathroom."
      1.2 "Air conditioning was criticized by 88%."
      4.0 "60% said the bathroom was dirty."
      2.9 "71% thought the tv was sub-standard."
      2.1 "79% were disappointed with the minibar."
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    Overall rating

    8.0 Good
    Based on 589 reviews
    • 9.2 "Excellent breakfast."
    • 8.9 "Location is great."
      8.7 "Near to public transport, according to 87%."
      9.1 "City centre within easy reach, said 91%."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      7.3 "73% thought the service was very professional."
    • 5.3 "Vibe was decent."
    • 5.2 "Average value."
    • 5.2 "Pool is mediocre."
    • 5.1 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 4.9 "Rooms are not good."
      2.7 "73% said rooms were small."
      2.2 "78% complained about the bathroom."
      1.9 "For 81%, the rooms looked old."
      1.2 "Air conditioning was criticized by 88%."
      1.8 "82% thought they were poorly maintained."
      0.8 "92% criticized the small bathroom."
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    Overall rating

    8.3 Excellent
    Based on 184 reviews
    • 8.9 "Location is great."
      9.2 "City centre within easy reach, said 92%."
      9.7 "97% thought it was easy to get to the train station."
    • 8.8 "Breakfast is good."
    • 8.7 "Great service."
      8.1 "81% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 5.7 "Vibe was decent."
    • 5.4 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 5.3 "Pool is mediocre."
    • 4.7 "Wellness & sports facilities were not very nice."
      2.6 "74% were unhappy with the sauna."
    • 4.7 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      2.0 "For 80%, the rooms looked old."
      3.1 "69% said rooms were small."
      1.4 "Air conditioning was criticized by 86%."
      2.9 "71% found problems with the furniture."
      1.2 "88% thought they were poorly maintained."
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    Overall rating

    7.9 Good
    Based on 368 reviews
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 8.5 "Location is great."
      9.3 "City centre within easy reach, said 93%."
    • 8.2 "Breakfast is good."
    • 7.2 "Good bar."
    • 6.4 "Food is average."
    • 5.4 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    • 5.3 "Vibe was decent."
    • 4.8 "Rooms are not good."
      3.0 "70% said rooms were small."
      2.3 "77% complained about the bathroom."
      2.8 "72% found problems with the furniture."
      1.6 "For 84%, the rooms looked old."
      1.0 "90% thought they were poorly maintained."
      1.3 "87% had problems with the shower."
    • 4.2 "Value below average."
      0.9 "91% said the breakfast was too expensive."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Professional service"
    "Near city centre"
    "Friendly service"
    data provided by TrustYou

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