Cons: They did not respect the reservation.
Cons: It took a while to convince the overzealous agent to accept my credit card's CDW. He would just not acquiesce that Mexico City is indeed covered under worldwide CDW.
Dropping off was quite hard to find where exactly to drive at the airport because there are no signs anywhere.
The car could've had an electronic lock.
Pros: The car was in perfect shape.
Cons: Aunque hayamos avisado del carro, las condiciones y eso, nos querían dar por fuerza un carro más pequeño y tuvimos que esperar cerca de 1 hora para poder salir.
Cons: This is borderline fraud. The rate was ridiculously low, but on arrival I was told I needed to obtain the full insurance on the car. Extremely poor customer service bordering on rude. We walked away.
Cons: They didn't honoured the insurance I bought on line with the reservation. Instead I had to pay 3 times the amount for their inhouse insurance to be able to get the car. At that point I had no other choice.
Pros: the worst experience.
Cons: Be careful when renting a car with Eropecar
Pros: Nothing good about this car rental: a complete rip off taking advantage of tourists. The car I booked was not available and they forced me to take an additional insurance (even though I didn’t want it as I had my own). I ended up paying four (!) times as much compared to what they sold it for online
Cons: On top, waiting time was very long, nobody in the shop spoke any English and when I wanted to return the car (at the time I booked online) the shop was closed. Complete nightmare.
Pros: Easy booking
Cons: Clearly explain your prices. I paid for the additional insurance and still had to buy a third insurance. So your prices were wrong. I will also leave my review on my YouTube channel. Will never book with kayak again
Worst car rental service in my life
Cons: They had no cars and made me wait one hour to tell me that. Their excuse was that since I booked using Kayak they car wasn’t really booked. On top of everything the guy sermones me on the type of coverage that I had picked for my inexistent rental.
Don't fall for the cheap price. The insurance will get you
Pros: The customer service is good.
Cons: The insurance is not included and its price is not disclosed before you book so you can't even budget correctly for your trip. it will cost you hundreds of US dollars. The restrooms are out of order and there is no ac in the office as you wait.
Cons: The cost suppose to be 8us, when I arrive it was 35, I dint take it
Cons: The company wanted to charge $60 though the booking said $1. This was a pretty big surprise.
They entered my info and after about 20 minutes told me they didn't have any cars left to rent.
Will never use Europcar again.
Mini (Hyundai i10 or similar) is the most frequently booked car hire type from Europcar in Mexico City.
Europcar has 3 car hire locations in Mexico City. Take a look at our Europcar hire location map to find the best car hires near you.