Car rental at Mexico City Benito Juarez Airport
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Cheap car rentals at Mexico City Airport
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Mexico City Benito Juarez Airport car rental reviews and directory
Thrifty
4.2
Mediocre
30 reviewsCleanliness
5.6
Comfort
4.6
Pick-up/Drop-off
3.6
Value for money
3.6
One location in Mexico City Benito Juarez Airport
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4.0 Mediocre
Feb 2021
Pros:
Car was clean and relatively new.Cons:
Car had no gas in it when picked up. (Red light on). One of the wheels didn’t have air pressure with pressure notification light on at pick up. No credit was given when car was returned with Kore than half tank more at return. Credit card info was stolen from the system by someone who was trying to charge the card for other purposes.5.2 Fair
Mar 2020
Pros:
Clean and new carCons:
Quicker pick up and drop off Cheaper insurance options5.2 Fair
Jan 2019
Pros:
The car did sit all of the people that we had in our party, but, we were not informed that you cannot have anyone under the age of 12 sitting in the front middle seat.Cons:
When we arrived, they did not have our car available, even though we had a reservation. Our plane was delayed and their response was well you were not here at the time of the reservation. We had to wait an hour for a vehicle and nobody explained the huge price increase for insurance coverage until we were picking up the car.2.0 Poor
Dec 2019
Pros:
NothingCons:
I was not notified and my time wasted6.8 Okay
Nov 2018
Pros:
Pickup and drop off were easy. Car fit our group. Decent gas mileage.Cons:
Car was very beat up. Tires were bald. Had a blowout on one and since we were outside of DF we had to buy a used tire and pay for the replacement. Radio volume didn’t work. Springs poking through the seats due to wear. Ended up paying $125/day USD with insurance. Wouldn’t have minded the cost if it was a well maintained or newer vehicle.3.6 Poor
Feb 2018
Pros:
the car da a hice the drop of as a fastCons:
the dos ñor honor the reservacion, usted ir a suv they gave us a car and the quote da a more than doble the price on the smaller unit te claime that prices on your web site are just get clients but there real prices are registred when you get to tjr counterBudget
4.5
Mediocre
21 reviewsCleanliness
5.4
Comfort
4.9
Pick-up/Drop-off
4.4
Value for money
3.8
One location in Mexico City Benito Juarez Airport
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4.0 Mediocre
Nov 2019
Pros:
Office was clean and easy to get to.Cons:
The car I reserved was not there. I needed an automatic, any automatic. Kayak showed this location as having several automatic transmission cars, one that I reserved. But when I went to pick up the car, they were totally out. So I had to book from Hertz at the airport and we were put about 3 hours behind schedule due to commute, etc.3.6 Poor
Nov 2019
Pros:
Nothing.Cons:
Full disclosure of complete charges. TOO! Many hidden fees.2.0 Poor
May 2019
Pros:
NOTHINGCons:
THEY DID NOT RESPECT THE RATE ON THE RESERVATION AND WANTED TO CHARGE 66 DOLLARS P/D FOR A SIMILAR CAR A VW GOL. THEY SAID THE DIFERENCE IN RATE WAS BECAUSE THEY DID NOT HAD THE CAR I RESERVED WHICH WAS UNTRUE AS A GOL IS A LOW SCALE CAR. I WAISTED 2 HOURS, AND $25 IN TAXIS TO GET TO BUDGET AND BACK3.2 Poor
Jan 2019
Cons:
- the car I had reserved was not available and the choice I was given was either a micro-sized car or an upsell - if the reserved car is not available it should be free. The vehicle given was old and rickety, having 70K on the clock. Crazy to be given that as an upsell. Also an unneccessary 'compulsory' that I have never had to pay before in Mexico insurance charge was added. I ended up paying just to get out but this was not good value for money2.0 Poor
Nov 2018
Pros:
NonCons:
The price of the rent at the time of booking was $7.00 but at the time pick up the car was $21.00 more for the insure ce2.0 Poor
Dec 2018
Pros:
.Cons:
Per the car agency clerk, this company tends to oversell availability of cars, so by the time i arrived to pick up my car, there were none available, even though i already had paid in advance. I ended up renting somewhere else, and im in the middle of an investigation process to get my refund completed. It would be nice to see kayak stepping in in this matter, and not just sayin “we are just and intermediary”.Firefly
4.0
Mediocre
5 reviewsCleanliness
4.3
Comfort
4.3
Pick-up/Drop-off
3.3
Value for money
4.3
2 locations in Mexico City Benito Juarez Airport
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2.0 Poor
Jan 2021
Cons:
Less extortionate required additional insurance2.0 Poor
Jul 2019
Cons:
After checking in with my reservation at the airport office, (I’d reserved a minivan for my family of 6) ai arrived at the lot they said they don’t have a van because it broke and won’t have another (or anything else to fit 6 people) for two days. So I walked to Hertz and got a great experience.2.0 Poor
Jan 2019
Cons:
When I arrived they didn’t have the reserved type of car. I could get a smaller car at the same price, discount was not possible nor was a higher category car. Apparently this is a typical scam done by this locally owned branch of Firefly, they attract customers with low prices online and expect them to take something smaller for the same price as they don’t have much choice after a long flight standing there with suitcases etc. Kayak should be ashamed you give these types of criminals a platform for their scams. I will not use Firefly or Kayak again. SCAM!8.4 Very Good
Nov 2018
Pros:
The price, the car, the agents. The car was in good condition, the agents were friendly the check out process was quick and easyCons:
The check-in took 1 hour and 20 and we were the only people there. When I declined their insurance, which was more than the car rental itself, they physically charged my credit card the whole estimated price of the car ($300.000.00 Mexican pesos)Europcar
3.9
Poor
10 reviewsCleanliness
2.9
Comfort
3.9
Pick-up/Drop-off
3.9
Value for money
3.9
One location in Mexico City Benito Juarez Airport
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2.0 Poor
May 2021
Pros:
NothingCons:
They false advertise. They had quoted me $118 for the whole week. When I arrived, they want to force you to take their “protection”. The rate went from $118 to over $500 It is a scam. There was another foreign customer there that was facing the same issue, These company is dishonest and want to take advantage of their customers. Stay away2.0 Poor
May 2018
Cons:
Simplemente no recibi ningun carro que porque no tenian disponible y que en una si queria esperar en el transcurso del dia para ver si alguna unidad quedaba disponible2.0 Poor
Mar 2018
Cons:
Upon my arrival I went to pick up my rental at the place indicated and once I was ready to finalize the car rental paperwork I notified that the price was alter from USD$16.43 to USD $60 per day. That was very misleading to set a price and then have it changto higher4.0 Mediocre
Jan 2018
Cons:
I was under the impression that the insurance I purchased would cover the car, however when at the Europcar counter they told me that my insurance did not cover anything and they did not accept it. I had to pay 3 times the price listed online and wasted $40 pre-purchasing insurance.6.4 Okay
Jan 2018
Pros:
The rental priceCons:
The insurance price too much2.0 Poor
Jan 2018
Cons:
outrageous price trying to sell the insurance bad...bad ...badddSixt
3.5
Poor
6 reviewsCleanliness
3.5
Comfort
3.5
Pick-up/Drop-off
3.5
Value for money
3.5
2 locations in Mexico City Benito Juarez Airport
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2.0 Poor
Mar 2021
Pros:
Nothing. Sixt sent us a SMS to tell us that the car would be ready at pick up time and asked to call them. I called and told me that the car was not available due to maintenance issue. First they blamed the broker Expedia and then they aknowledged the mistake was on their side. They did not even try to find a replacement car or solution.Cons:
Everything2.0 Poor
Nov 2018
Cons:
Upon arrival at the Mexico City airport Sixt rental company, I was told that there were no cars available. I explained to the representative that I had a reservation and she apologized stating that all cars had been checked out. Due to this error, I had to take. 2.5 hour bus ride to my destination followed by the same bus ride the next morning. I was extremely disappointed and inconvenienced. I will never use this company aagin.6.8 Okay
Nov 2016
Pros:
Pick up was typical. The vehicle was brand new and perfect for what we needed. The staff was very good.Cons:
There is a hidden refundable deposit fee of $1700 US dollars they charge at the rental office that was nowhere mentioned on the website.The Mexico city airport which is huge, is extremely difficult to navigate. No clear signage so it was impossible to relocate the drop off point. I was afraid I was going to miss my flight so I just left the vehicle curbside at the terminal, found the terminal rental office handed them the key and told them to deal with it.2.0 Poor
Nov 2021
2.0 Poor
Nov 2021
Advantage
3.5
Poor
3 reviewsCleanliness
4.2
Comfort
4.2
Pick-up/Drop-off
2.8
Value for money
3.1
One location in Mexico City Benito Juarez Airport
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2.0 Poor
Sep 2019
Pros:
NothingCons:
They are cheering with the prices5.2 Fair
Jul 2019
Pros:
Car was clean and almost new.Cons:
You must consider the price listed in the page is not real, you must pay an expensive insurance, that in my case I was forced to take it, else I would not get the car. Never buy the insurance provided by Alliance, as that was not accepted by the company. Totally disappointed.2.0 Poor
Jan 2019
Pros:
NothingCons:
I rent cars in Mexico 5-6 times a year so I know how it works. They advertise $5 a day and then when you get there they tell you that you need to purchase mandatory insurance. The mandatory minimum insurance should be roughly $20 a day. When we got to this sh*thole, they tried to charge me $45 a day for insurance and said that was the cheapest they could provide. After arguing for 10 minutes and then threatening to leave and get a car somewhere else the rude and incompetent worker magically was able to “find” a special discount to give me to bring the costs down by over 30%. It was still more than what it should’ve cost, and much more than National usually charges but we had no choice since it was so early in the morning and we had to pick my parents up who had just flown in to visit. I’ll never rent from this terrible company again.Ace
2.8
Poor
16 reviewsCleanliness
3.6
Comfort
2.8
Pick-up/Drop-off
2.4
Value for money
2.8
One location in Mexico City Benito Juarez Airport
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6.0 Okay
Mar 2021
Cons:
The car rental company did not have the car I reserved and ended up renting me a different car at a higher cost. The agent said this happens all the time. Should have just reserved a car at a bigger company that's more trust worthy.2.0 Poor
Jan 2019
Cons:
There weren’t any cars available when I got there. They said to not trust the website prices or availability. They were making up their own prices when I got there. I Left with nothing. Horrible And waste of time2.0 Poor
Nov 2018
Pros:
Nothing, they didn’t even help me getting a different carCons:
The service is horrible, the wait to get my case resolved about my refund is taking forever, I’m about to post about my bad experience everywhere2.0 Poor
Oct 2018
Pros:
The car rental company didn’t have the car I prepaid for and on top of that they were rude , unapologetic, unaccomodating . My kids were tired and hungry and we had to wait there for 2 hours and were denied helpCons:
Everything ! I think it’s a scam as there was another tourist from Germany who also prepaid and didn’t get their car.2.0 Poor
May 2018
Cons:
I'd reserved a premium car. My flight arrived late and they gave it away, with only a small economy car left available. I went elsewhere and they didn't even cancel my reservation.2.0 Poor
May 2018
Pros:
NothingCons:
Bad experience would not rent again with Ace aaaasssss ggggggggh hhhhhhhhhh kkkkkkkkkkkAlamo
2.7
Poor
20 reviewsCleanliness
3.4
Comfort
2.8
Pick-up/Drop-off
2.6
Value for money
3.1
4 locations in Mexico City Benito Juarez Airport
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2.0 Poor
May 2021
Pros:
Nothing, everything was wrong with my reservation. The Car, the price, the extra fees, the knowledge of the personnel at the pickupCons:
I reserved a 7 seat car and they offered me a 5 seat truck because they don't have 7 seat car on their inventory. Alamo doesn't have 7 seat cars or trucks. They have only 5 seat cars. I don't know why Kayak - Alamo offers 7 seat cars to customers and they don't have cars with that capacity. I called in advance Alamo to ask for extra insurance fees and an agent at their contact center confirmed there are no extra insurance fees because my reservation has included insurance and reservation fees, but at the pick-up location, they charged no refundable 2,000 dollars for the insurance fee plus 1,500 dollars refundable retention fee on my credit card. Clearly, the agent at the front desk was inexperienced and constantly he was asking my questions to his coworker. Finally, I asked him to call his manager to try to solve my questions. Also, The manager did not know Kayak is offering 7 seat trucks and did not know about the high insurance fees. The worst car rental experience. Poor customer service and lack of professionalism. Pick up location: Mexico City2.0 Poor
Apr 2021
Cons:
Our flight was delayed and the Alamo office was closed in the terminal we arrived in (terminal 2). We went directly and as quickly as we could to the old terminal where the office was open. We got there a little after 3pm and they refused to honor the rental. Quadrupled the price and told us we were too late for the original quote. We did not get a car and it made our trip a bit challenging. Very frustrating.2.0 Poor
Jan 2021
Cons:
The rarte was diferente From your website when ingot to the Alamo counter Very disappointed2.0 Poor
Dec 2020
Cons:
Simple! Despite the reservation was made, I’ve got a response «we have no cars at the moment».3.2 Poor
Jun 2019
Pros:
NothingCons:
Customer service2.0 Poor
Mar 2019
Pros:
NothingCons:
If the reservation actually made it to their system, they had no cars available after we received confirmation from this site.GREEN MOTION
2.7
Poor
6 reviewsCleanliness
2.7
Comfort
2.7
Pick-up/Drop-off
2.7
Value for money
2.7
One location in Mexico City Benito Juarez Airport
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2.0 Poor
Sep 2019
Cons:
No car available, still not refunded. Inadmissible. When I contacted green motion they told me that I had to see directly with you because they did not have my credit card.2.0 Poor
May 2022
1.9 Poor
Aug 2021
1.9 Poor
Aug 2021
1.9 Poor
Aug 2021
1.9 Poor
Aug 2021
Dollar
2.6
Poor
16 reviewsCleanliness
3.0
Comfort
2.8
Pick-up/Drop-off
2.5
Value for money
2.6
One location in Mexico City Benito Juarez Airport
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2.0 Poor
Jan 2020
Pros:
NothingCons:
When we arrived at the address for dollar, there was a rental place called firefly (never heard of them). They said my car was ready, but that the insurance was 100% over the rental price, and that there was no other way. So, a 900 rental was 1800x obviously trying to take advantage of us because of the dates. They said my booking did appear on their system but the price was other than the one stated. When I started arguing with them, a manager was called, and he said he could lower it a couple of dollars. I did not fall for their scam, and left without a car; I preferred to call an uber. Never again will I rent with either company, and you should be aware, they are using your app to scan people.3.2 Poor
Mar 2019
Pros:
no line.Cons:
return directions to their lot. accurate car rental. quicker car availability. we had to wait for the car.2.0 Poor
Jan 2019
Pros:
Dollar Car had no cars available even though I had a reservation. I don’t think they had one to begin with.3.6 Poor
Apr 2018
Pros:
Car given was not what we reserved. I reserved a suburban and got a Ford Explorer after waiting 2.5 hours for the suburban to show up and had my 80 year old Mother with meCons:
They charged me $230 US per day insurance. A major rip off as the insurance was more then the vehicle rental. Would NOT recamend and I’m sure I’ll get no response to my issues2.0 Poor
Mar 2018
Pros:
For 3 times less then dollarCons:
None2.0 Poor
Nov 2017
Cons:
I will never use company againE-Z Rent-A-Car
2.0
Poor
4 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
One location in Mexico City Benito Juarez Airport
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2.0 Poor
Apr 2019
Pros:
NOTHING. My experience was horribleCons:
Well they were trying to over charge me, therefore I ended up NOT renting the car from the agency2.0 Poor
Apr 2017
Cons:
The car I reserved wasn't available and I had to take the only available option. Which, of course, it was more expensive.3.2 Poor
Nov 2016
Pros:
It was a car.Cons:
They gave me the car with almost no fuel, had to wait an hour and a half just to get the car when there was only 1 other family in front of the line, and when someone crashed into me on the road they didn't pick up the phone to call the insurance that covered the car. Never renting from here again.Hertz
2.0
Poor
3 reviewsCleanliness
2.0
Comfort
2.0
Pick-up/Drop-off
2.0
Value for money
2.0
One location in Mexico City Benito Juarez Airport
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10.0 Wonderful
Jan 2017
Pros:
Todos los trabajares de Hertz se portaron de la manera mas atenta ,el auto limpio,la cuota del carro fue la que me prometieron ,asistencia para regresar al aeropuerto en fin muy buen servicio.2.4 Poor
Jan 2017
Pros:
The return went pretty well and shuttle left on time.Cons:
They reserve it as one price and then they never have the car and then charged us more money for a far smaller car than what we reserved for. They wouldn't allow us to waive the insurance even though I had a printed letter from my insurance and I agreed to a large deposit. I'll never rent here again.One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Benito Juarex Intl Airport Mexico D.F.
+52 551 560 0087
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2.0 Poor
Jun 2022
One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Av Capitan Carlos Leon
+52 55 5784 3011
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2.0 Poor
Mar 2022
2.0 Poor
Mar 2022
One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
AICM Terminal 1 Gate 2 and 8
+52 33 4170 8243
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One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
AICM Terminal 1, Gate 2 y 8.
+52 334 170 8243
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One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Av. Sonora Casi Esq. Texcoco Col. Penon De Los Banos Del
+52 998 253 6112
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2.0 Poor
Mar 2017
Pros:
NothingCons:
They lied and said they only had one car. The company is corrupt. My license plate was stolen and the are charging me?One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
International Airport
+52 55 5786 9026
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2.0 Poor
Nov 2017
Pros:
Nothing..Cons:
The lady at the counter texting without telling me what's going on. After 15 mins waiting, confirmed to me that there were no cars available at their lot despite my reservation months in advance.2.0 Poor
Nov 2017
Pros:
NothingCons:
They overbooked themselves and canceled my reservation.2.0 Poor
Jul 2017
Pros:
I didn't like itCons:
The representative that was at the car rental booth was on his phone the whole time since we arrived. After 10 mins on the phone with a sarcastic smile he just said, we are very sorry but, we ran out of cars" how do you run out of cars when you have booked one in advance. Horrible service, will never book through them again. After reading the reviews below, I would have never gone through this rental place. I totally agree with the previous reviews.2.0 Poor
Jun 2017
Pros:
Price was supposed to be greatCons:
Unfortunately, I didn't get National's great price because the child seats I reserved (and confirmed by phone twice in the week before the rental) were not available. The guy at the desk didn't much seem to care, either. So I was left to waste an hour hauling luggage up and down the row of counters trying to find another company with the child seats, which ended up being three times the price that National had promised.2.0 Poor
May 2017
Pros:
NothingCons:
When I arrived at the airport they did not except my reservation. The pricing provided online was different at the airport. The insurance was triple the amount of the car rental. The taxes as well or triple the amount of the exact car rental. When I receive the car it was scratched all over and was very dirty. I was told that I did not have to wash the car when it was returned and I was charged 600 pesos for the cleaning I was told that I would also be responsible for paying for the repair of the scratches that the car already had.4.4 Mediocre
Apr 2017
Pros:
Easy to set on lineCons:
Big different price when try to pick up the car in Mexico, $ 5000 mexican pesos just for dropping off the car in a different city, not specified online3 locations in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
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One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Direccion Av. Sonora casi esquina Texcoco Colonia Peñón de los Baños, Delegación V. Carranza, CDMX
+52 998 253 6112
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One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Av. Capitan Carlos Leon
+52 55 5762 3262
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One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Avenida Fuerza Aérea Mexicana 520 Local-H Col. Federal Del. Venustiano Carranza, CDMX. Terminal 1 Nacional en el ambulatorio frente a la puerta 2
+52 55 8843 1215
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One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
International Airport
+52 55 5786 9026
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One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Av. Capitán Carlos León , Peñón de los Baños, Venustiano Carranza
+54 11 6009 3539
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One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Aeropuerto internacional de la Ciudad de México, Av. Capitán Carlos León .
+52 998 886 3145
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One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Benito Juarez International Apt- International Arrival Hall
+52 55 1560 1773
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One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
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One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
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One location in Mexico City Benito Juarez Airport
Locations in Mexico City Benito Juarez Airport
Benito Juarez International Apt
+86 10 6064 1387
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Car rental locations at Mexico City Benito Juarez Airport
Good to know
Most popular car type | Economy |
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Top tips for hiring a car at Mexico City Airport
- Having a car rental at Mexico City Benito Juarez Airport will make it easy for you to move throughout the city and explore all its sights. While Mexico City does have its own public transportation system that consists of bus and metro lines, driving is still the quickest way to head anywhere. When you have your own Mexico City Benito Juarez Airport car rental, you will have the flexibility to create your own schedule and it will be easier for you to move your luggage.
- There are many types of models for you to choose from for your car rental at Mexico City Benito Juarez Airport, depending on your specific preferences. Economy and compact cars can be a convenient choice if you’ll mainly be in the city center, as it will make it easier for you to find parking and navigate through traffic. If you know that you will be going on longer drives to nearby cities, you can choose a spacious SUV instead.
- Once you are ready to return your car rental at Mexico City Benito Juarez Airport, you can do so by simply bringing it back to the same place where you first picked it up. Most of the rental car companies keep their fleets on airport property, so make sure to remember where exactly your company’s respective fleet is located. Depending on the company, you may have the option of dropping off your rental outside of the branch’s business hours.
- Mexico City is large and is known for being a bustling business hub and destination amongst travelers. Because of this, the streets can often be congested. If you want to make sure that you don’t get caught in a traffic jam, try to pick up and return your rental outside of rush hour, which is normally between 7 and 9 am and 5 and 7 pm. There are a few major streets that are known for being particularly busy, and these include Interstates 85, 95, and 950.
- Book your car hire at Mexico City Airport at least 1 day before your trip in order to get a below-average price