Pros: The car worked well
Cons: I was not given any instructions on the car dropoff. There was no key dropbox and there were no instructions sent to me about the key dropoff either. We spent nearly an hour trying to call europcar and find a place to drop off the key. In the end we decided to just lock the car keys in the vehicle. Almost missed my flight too. Will never use this company again.
Pros: The worse staff and the worse managment
Cons: The custumer service the attitude and the way they spoke to me
Pros: Staff was very friendly. The shuttle was comfortable and all for a great price
Pros: Pick up and drop off was fast and easy. You get a bill with every dollar explained.
A damaged tire was repaired in a garage and europcar payed the bill really easy.
Pros: Ease of renting and drop off.
Cons: The tire pressures were all off, perhaps checking this on their vehicles to make sure they are ready to be used safely would be great. Minor inconvenience, but since I had to stop for gas regardless I put air in the tires.
Cons: The workers were very nice and respectful. The person that went to get our rental got wet in the rain and gave us an umbrella.
Pros: The car was dirty under the chairs but when I informed them at drop off they apologized and gave a major discount on price
Pros: There was nothing to like- I scheduled my pick up for 8 pm and waited an hour with my husband and 2-year-old for them to pick us up from the airp[ort. We waited and waited, while all the other car rental buses passed us. Eventually, another bus driver told me that they closed at 8 pm.
Cons: Why wasn't this information shared with me when I made my reservations? Fortunately, I was able to book another car company (allied) which opens 24 hours and got the same deal. I will never book Eurocar again and maybe its best to just call the car rental directly and not go through Kayak.
Cons: The car was very scratched on the outside near the front bumper. There was also a crack on the bumber. It just looked off to me because of that.
Pros: I was able to get my car and figure out rental with very little fuss.
Cons: The waiting area/office is rather cramped and the pickup/drop off process isn’t terribly streamlined.
Cons: Customer service on pickup was sub optimal. Lack of available staff during drop off resulted in delays.
$250 refundable deposit required for vehicle rental.
Pros: Very energy efficient Yaris, good price, friendly staff.
Cons: Eurocar needs to upgrade its computer system. We had to wait a long time both for check in and check out and it was not staff related - it was computer related. They should look for a faster way of handling this.
Europcar has 1 car hire location in Carolina. Take a look at our Europcar hire location map to find the best car hires near you.
No (according to our data)