Pros: Absolutely nothing.
Cons: They could have charged me the agreement rate but tried charging me more... so I left and went somewhere else. Would never recommend this place to anyone unless they want to spend money for no reason.
Cons: They had no rental for me called m at 930 am and told me
Pros: Nothing horrible
Cons: I placed the rental for a awd suv They called me after and tried to put me into a minivan which is fwd, the guy said he would call me back in 30 min with a different option, I never received a call back, I ended up calling Avis directly and renting from them.
Very Bad experience. Won't visit again
Pros: Nothing. The staff was inflexible, rigid and rude.
Cons: Rigidity, lack of flexibility and rude attitude.
Cons: They miss committing and not able to provide the required vehicle. I called them and confirmed my reservation but at times of pick vehicle they don't have a booked vehicle
Easy pick up and drop off
Pros: Clean- perfectly working car.
Cons: A little pricey for only a few days.
No compact car
Pros: Friendliness of the staff, willing to look at other locations for options. Like renting with enterprise and have not had problems before which is why I continue to rent from them, along with decent prices.
Cons: No compact available, offered a truck or huge SUV. I declined. I rent compacts as small and easy to drive and fuel efficient Had to go to other location. Finally got a mid size golf VW. Was 1.5 hours late. The vehicle drove well and we liked it. Why didn't they have a car available? Explanation: others hadn't returned vehicles. Second explanation, time of year when they change over cars and replacements not yet arrived. Not good enough. I had made a reservation months ago.
Pros: At home pick up and drop off
Cons: Not knowing insurance costs up front
Never have cars
Pros: The pick up.
Cons: Didn't have the car I wanted and reserved. Instead they gave me a gas guzzler and it wasn't even ready. Gas was at a quarter tank. The process in getting the car was very slow.
Pros: Upgraded vehicle, but only cause they didn't have what I asked for.
Cons: They didn't have the vehicle I requested, the vehicle they gave me wasn't ready, the gas tank was low and they were slow. When renting for business things need to be efficient and quick!
Pros: Nice staff, great car, very clean. Prompt return
Cons: Never ever again will go to this place!!!! Staff is really rude
Enterprise has 4 car hire locations in Surrey. Take a look at our Enterprise hire location map to find the best car hires near you.
No (according to our data)