Book Enterprise Rent-A-Car hire cars in Indianapolis

Reviews for Enterprise Rent-A-Car in Indianapolis

Recent reviews

Traveller rating

Wonderful

15

Very Good

2

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

5

10.0

Excellent service. Great choicesReviewed 12 Jan 2024

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10.0

Exceeded expectationsReviewed 7 Nov 2023

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2.0

Cons:Explain in the website that a credit card is required even tho it said debit cardsReviewed 29 May 2021

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6.0

Pros:car was ok. Location service was unusual. First time asked to provide insurance proof(did not have). Settled for name and coverages. Also first time that I had to agree to a $200 advance deposit. Why?Cons:Check in was ok, although not very professional. Return was a big disappointment. Placed was closed(Sunday) however nobody told us they would be closed. Took a while to read a sign that said to drop keys on side of building. Walked around until we found drop. Had planned to have staff order us a cab, but no one there. search online for a taxi took four phone calls. Next day (Monday) I get a call from Jackie that they did not find the keys. I told her I had dropped them as instructed and she said they were not in the drop. She said she would look for them. It is now 3pm and I have not heard back.Reviewed 17 May 2021

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10.0

Pros:Pick up and drop off were both super easy.Cons:I only wish the location was closer to my house. No big deal, though!Reviewed 2 Feb 2021

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10.0

Pros:The staff was friendly. They didn't have what I requested so I got a free upgrade. Return was seamless and quick.Cons:The pick-up explanation felt a bit rushed. He was throwing a lot of add-ons and numbers at me and I didn't really get a chance to process everything. The insurance I bought before pick-up was not through Enterprise. Theirs is different. That needs to made more clear.Reviewed 11 Jan 2021

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2.0

Cons:The check oil light came on in the very expensive premium SUV I rented. I had to exit and stop at a gas station to check the oil. The oil was not even touching the full tube. It took two quarts of oil at $10 to make it right. Not a big deal, but a minor inconvenience. I thought Enterprise would simply reimburse me the $20 and make it right - they didn’t! A very pretty move... We were told by the represent that the only the store manager could make that call and he would call us to discuss. They never did. Terrible customer service a real shame to lose a customer over $20...Reviewed 3 Dec 2020

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4.4

Cons:Enterprise did not have reservation in their system even though reservation showed confirmed through kyakReviewed 23 Nov 2020

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3.6

Pros:Pick up was ridiculous then got stuck in a compact car even though we was okay with upgrading. Car was very dirty on the outside. Drop of was way easier of course. And the insurance don't waste your time buying it on kayak because they tell you it doesn't actually cover anything. Just ridiculousCons:Communication of detailsReviewed 5 Nov 2020

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10.0

Pros:Staff was very friendly and helpful. Drop off was very fast and friendly.Reviewed 27 Oct 2020

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2.8

Cons:Pick up took forever. Car had hardly any gas in it when I picked it up. When I asked if I could drop off at airport you said you’d charge me $100 drop fee. I offered to pay $50 as a compromise but you said no way. Will not ever use enterprise again.Reviewed 26 Oct 2020

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10.0

Pros:everything was smooth and quickCons:noneReviewed 15 Oct 2020

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More

• Where is the best place to pick up Enterprise Rent-A-Car car rentals in Indianapolis, Indiana?

  Those flying into the Indianapolis International Airport (IND) will be happy to learn that Enterprise Rent-A-Car has a branch directly located at the airport, so you can get going in your rental car as soon as you land. If you are already within the city center, the locations on E Market Street or West 16th Street are the closest to the downtown area and are well connected to other areas across the city. There are also plenty of branches on the northern end of the city that you can visit.

• Why should I book Enterprise Rent-A-Car car rentals in Indianapolis, Indiana?

  If you decide to rent from Enterprise, you can sign up for the free Enterprise Plus rewards program, which earns you points for every dollar spent on your rental car. These points never expire and can be redeemed for free rental days and discounts later. You can also take advantage of Enterprise’s free cancellation policy. If you do not prepay for the reservation, you can cancel at any time without incurring any fees.

• Where are some good places to park my Enterprise car rental in Indianapolis, Indiana?

  You will not have a hard time finding parking for your Enterprise rental car in Indianapolis, Indiana. The downtown area is home to many public lots and garages that you can use. For example, the Express Park Garage on N Pennsylvania St, the Plaza Park Garage on S Capitol Ave, and the Market Square Center Garage are all popular options for those exploring downtown. You may also be able to find metered street parking in some places, but be sure to check the signs for any time limits or restrictions. 

• What is the most popular car hire from Enterprise Rent-A-Car in Indianapolis?

  Standard (Ford Transit or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car in Indianapolis.

• How many car hire locations does Enterprise Rent-A-Car have in Indianapolis?

  Enterprise Rent-A-Car has 18 hire locations in Indianapolis. Take a look at our Enterprise Rent-A-Car hire location map to find the best car hire near you.

• Does Enterprise Rent-A-Car have a car hire location at the airport: Indianapolis airport (IND)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Indianapolis airport (IND)?

  Yes