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Austin Car Hire

Mon 5/12 Pick-up
12:00
Tue 6/12 Drop-off
12:00
Compare vs. KAYAK all | none

Austin car hire reviews and directory

Advantage
advantage
Car hire reviews:
Good (6.7, 43 reviews)
Car hire locations in Austin:
1 location
Advantage
Locations in Austin
AUSTIN-BERGSTROM INTL AIRPORT
(800) 777-5500
  • 6.5
  • 7.0
  • 7.1
  • 6.3
  • 6.7
Recent reviews
4.4 OK
23 Oct 2015
Pickup in AUS and drop off in SAT hard to find
Pros: This was the only rental co. that still had cars available in AUS, and there was no drop off fee for returning in SAT
Cons: The signs in AUS direct you to the third deck in the parking garage( a long walk) and then a short, dour woman informed me that I had to go back to the rental counter, complete the contract, and return for my car. Every other customer (3 that I saw) did the same thing. Very annoying! Trying to find the car return in SAT was another ordeal. They are WAY off airport and the signs are hard to follow.
5.2 OK
10 Nov 2015
Too much pressure to purchase upgrades
Pros: Car worked
Cons: WAY too much pressure to purchase upgrades.
10.0 Excellent
11 Jan 2016
Pros: Everything was reserved and in the system. The rental car facility in the airport at Austin was great, easy in and out.
9.2 Excellent
5 Feb 2016
Get the toll road package
Cons: Be sure to get the toll raod package in Austin. Hard to get around without it and Advantage says they will charge $25 per toll violation plus toll.
8.8 Excellent
29 Feb 2016
Pros: It was a smooth experience from pick up to drop off of my one-way rental.
Cons: My experience would be 5-star if not for the dirty child seats on offer. I ended up using my own child seat.
8.0 Good
14 Oct 2015
Pleasant
Pros: Girl at front desk was professional and pleasant
Cons: Overall had a pleasant experience, so no negative remarks
9.2 Excellent
23 Oct 2015
Clean, easy option
Pros: Location was with everyone else and not off site People working with the cars were pleasant and easy-going Car was like new
Cons: Pressure sales on extra insurance, gas, tolls. Maybe it's required but I felt that "no" wasn't quite sufficient.
10.0 Excellent
3 Nov 2015
Nice size car for the price
Pros: car is pretty new, nice and clean
3.6 Mediocre
6 Nov 2015
Hidden Costs
Cons: 1) Insurance purchased online did not cover what I expected it to cover. Had to purchase even more supplementary insurance at the counter to cover damage to other drivers/cars in event of accident. 2) In case of tolls, had to buy $7/day "toll" plan, without which each toll one encounters would add not only the cost of the toll, but a $25 "administrative" fee to my overall rental bill. So if you think you might drive on a toll road, you pretty much have to pay the extra $7 a day, which I'm pretty sure fits the definition of racketeering. There are apparently no cash toll booths in Austin. Why wouldn't Advantage include some kind of EZ-Pass transmitter with their vehicles? Again: racketeering.
8.0 Good
11 Nov 2015
Pros: It was easy to pick up the car & drop it off.
Cons: The car did not have the portal to charge a cell phone which was not convient. We assumed all cars have this feature.
Payless
payless
Car hire reviews:
Good (6.6, 29 reviews)
Car hire locations in Austin:
1 location
Payless
Locations in Austin
3819 Presidential Blvd
+1 512 961 5295
  • 6.1
  • 7.5
  • 7.2
  • 5.9
  • 6.5
Recent reviews
10.0 Excellent
17 Dec 2015
Great service, great price
Pros: Everything exceeded our expectations.
8.0 Good
19 Oct 2015
Make sure to do a walk around
Pros: Car was clean and ready to go when we arrived.
Cons: There were many dings on the car that I had to note before accepting it and then I had to track an employee down to note all damage to vehicle prior to driving away with it.
4.0 Mediocre
27 Oct 2015
Horrible roadside assistance! Avoid Payless
Pros: Car in good working order, comfortable and well maintained
Cons: Worst experience dealing with roadside assistance. I damaged the car hitting something in the road. 100% my fault. Called at 8pm to arrange a tow truck to swap out cars. 9:30am THE NEXT MORNING the facility finally got the car in and wanted to send me another car. Useless telephone support: Unable to get a hold of the branch. Was passed back and forth with nothing getting done. My $150 "PayLess" rental car cost me over $300 because of taxis I had to pay for because the car swap they promised me never happened. Avoid this company!!!!!
6.0 OK
22 Nov 2015
Pros: Long line at pick-up, couldn't hear the clerk and thus got charged an extra $30 for roadside assistance (which I already have through AAA).
3.6 Mediocre
27 Nov 2015
Pros: Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing Nothing
Cons: 1) The staff person at the counter repeatedly tried to bait-and-switch me from a car to an SUV at 50% greater cost. She would not give up, saying that they were short of the cars, but had plenty of the SUVs. In fact there were numerous identical cars (down to the color) in the lot. 2) The scratch and dent form was not filled out. The Payless attendant refused to fill it out, and told me to have the exit attendant fill it out. The exit attendant was bemused when I told him what the Payless attendant told me to do. He did so with some bewildered cheer. 3) Both the counter and the lot were located at the furthest and most inconvenient locations among the rental agencies. 4) I was promised a Ford Focus with the reservation, but was given a Chevy Impala. 5) The staff were generally colorless and indifferent -- except for the initial agent who was more simply antagonizing.
8.8 Excellent
18 Dec 2015
Pros: Very Good car for the rental rate
Cons: Messed up paperwork @ outset causing delay from garage.
2.0 Poor
30 Dec 2015
Not open
Pros: Nothing
Cons: When we arrived at the airport, they were closed, that was about 1900. I will never consider using Payless again, and I will make sure everyone in the military is aware of their service (or lack there of).
10.0 Excellent
30 Jan 2016
Pros: No issues, fast friendly service. I was pleasantly surprised..
10.0 Excellent
1 Feb 2016
Great experience
Pros: Nice service. Processed through three people in line very quickly. Car was in decent shape.
10.0 Excellent
17 Feb 2016
Pros: Price, car worked really well for needs, great service.
Cons: Marking up existing damage to the car with a highlighter and then giving me a copy without the markup for me to verify with the car. Seems like a recipe for insurance/damage fraud although I did not seem to have any problems.
Alamo
alamo
Car hire reviews:
Good (7.8, 25 reviews)
Car hire locations in Austin:
1 location
Alamo
Locations in Austin
3819 Presidential Blvd
+1 800 462 5266
  • 7.6
  • 7.4
  • 7.7
  • 8.5
  • 7.9
Recent reviews
2.0 Poor
1 Dec 2016
Cons: Would not accept debit card or cash, only credit cards. I had no idea of about this until i went to pick the truck up. I rented a truck from avis instead and had a great experience.
10.0 Excellent
31 Dec 2015
Easy rental, great customer service
Pros: I like that Alamo does not hassle me about insurance and upgrades. I've been harassed and insulted by other car rental companies at Austin-Bergstrom about upgrades, so it's really nice that when I say "no thank you", the person at the Alamo counter says "no problem!", and that's the end of it and I'm on my way with the car. This fact alone keeps me going back to Alamo. The car itself was in great condition and I had no problems with it.
10.0 Excellent
17 Jan 2016
Top notch
Pros: Very quick and efficient.
9.2 Excellent
28 Jan 2016
Pros: The lady who helped me pick up the car and modify the rental agreement at the ALAMO counter was incredibly helpful and kind. The car was generally clean but there was some nasty stuff down under the seats.
2.8 Mediocre
30 Jan 2016
Car not ready to rent
Cons: Car had a low tire, i had to put air in. No washer fluid, very scary. Smelled in cabin. Less then half a tank of fuel on pick up.
10.0 Excellent
27 Feb 2016
Pros: Ease of pickup and drop-off; excellent price for a one-way rental.
10.0 Excellent
28 Feb 2016
Pros: Car was a delight. Clean, spacious and excellent physical condition. I would certainly run from Alamo again. Great value.
10.0 Excellent
28 Feb 2016
Pros: Staff very helpful and responsive. Short wait time. No hassles.
8.8 Excellent
29 Mar 2016
Pros: The car was clean. The check-in and check-out were very simple quick.
Cons: The way the driver's seat was configured, I had to sit too low and there was no apparent way to adjust the seat height.
7.6 Good
2 Apr 2016
Good Experience
Pros: Great customer service! Fast and friendly.
Cons: Cars available were not consistent with sample model advertised. Wiper blades in bad shape.
Enterprise
enterprise
Car hire reviews:
Good (8.0, 22 reviews)
Car hire locations in Austin:
17 locations
Enterprise
Locations in Austin
10010 Manchaca Rd
+1 512 292 1118
10907 N Fm 620
+1 512 501 3832
11150 Research Blvd Ste 207
+1 512 343 8982
12326 Ranch Road 620 N
+1 512 335 4040
13207 North Highway 183
+1 512 257 9400
2016 W Stassney Ln
+1 512 916 8080
2521 Rutland Dr Ste 700
+1 512 873 9107
319 S Lamar
+1 512 472 1373
3500 S Lamar #1
+1 512 440 0099
3819 Presidential Blvd
+1 737 484 3896
4352 S Interstate 35
+1 512 462 9009
5316 Ed Bluestein Blvd
+1 512 912 0332
6817 N Lamar
+1 512 453 4402
707 E. Braker Ln Ste 103
+1 512 835 1155
7212 W Highway 71 Ste D
+1 512 394 9972
816 Colorado St
+1 512 476 2300
8310 Research Blvd
+1 512 459 8100
  • 8.2
  • 8.3
  • 8.2
  • 7.9
  • 7.6
Recent reviews
10.0 Excellent
23 Oct 2016
Pros: Very quick and friendly.
9.6 Excellent
17 Oct 2016
Pros: Nice folks working there..
Cons: I had to wait 15 min to get my reserved class of car because it was being used to pick up someone else... Seemed like suboptimal timing.
7.6 Good
26 Oct 2016
Pros: Waited an hour for vehicle to show up. Finally given a smaller car with a slight reduction in the price.
Cons: Staff was friendly and apologized for delay.
2.0 Poor
25 Oct 2016
They didn't have record of my reservation!!
Pros: I was stuck taking a $75 cab to and from my hotel because they weren't able to locate my reservation.
2.0 Poor
13 Oct 2016
Cons: Garbage experience. Ended up renting from a different company.
10.0 Excellent
25 Oct 2016
Service that you wish every company had!
Pros: Extremely friendly staff! Car was brand new and worked great for my needs!
10.0 Excellent
8 Mar 2016
Excellent
Pros: Ease of service
Cons: The choice of cars was a bit limited.
10.0 Excellent
29 Mar 2016
Pros: Very quick and easy. Car upgraded.
Cons: Upselling insurance and the like.
8.0 Good
9 Apr 2016
Very good except hard sell for insurance, no trunk
Pros: Timely, friendly staff. Car in very good condition. Easy return.
Cons: Hard sell at check out for insurance marred what was otherwise a very positive experience. Our rental vehicle didn't have an enclosed trunk (it was a Nissan Versa), which seems a bad choice for a rental fleet vehicle. Didn't cause any real problems, but did require us to change our plans one day to avoid having to leave luggage visible in the car.
10.0 Excellent
16 Jun 2016
The car was great and the service was prompt.
Pros: There was no hassle at all. They checked my ID and credit card, and promptly brought the car around.
Dollar
dollar
Car hire reviews:
OK (5.6, 21 reviews)
Car hire locations in Austin:
1 location
Dollar
Locations in Austin
3600 Presidental Blvd
+1 512 530 2277
  • 4.7
  • 7.1
  • 6.5
  • 5.0
  • 4.7
Recent reviews
5.6 OK
26 Oct 2015
Scammy
Cons: Company included a daily roadside assistance charge on the bill without giving a chance to decline, and the displayed rate on Kayak did not include a *mandatory* airport fee. Wouldn't rent with them again.
5.2 OK
1 Nov 2015
Cons: We returned the call full but were charged for the filling fee. This likely arose because there was no authorized attendant in duty to give us a receipt.
6.0 OK
15 Nov 2015
Pros: Car was clean
Cons: Too many additional charges occurred. These should have been told upfront. I will not use Dollar again.
2.0 Poor
17 Nov 2015
You Should Consider Something Other Than DOLLAR Re
Pros: The auto was a 2015 Toyota Corolla. Nice car, comfortable interior, fair mileage.
Cons: Dollar service representative totally misrepresented the tollway charges to us by telling us there was a $45 tollway charge if we didn't purchase the Dollar rental tollway service (~$32) from Dollar rental because you couldn't pay cash on tollways. Found out after we got on the tollways that we could pay by mail. Was shocked that a quoted $76 rental turned into a $175 rental when we received our invoice! More than double the quoted price with taxes, fees, unwarranted tollway charges, and additional driver costs! Will be going back to Hertz since they are at least up-front with charges...
4.8 OK
8 Dec 2015
Not As Advertised
Pros: Car was clean
Cons: Dollar tacked on a ton of fees. Your site said "includes fees and taxes". My $190 reservation turned into a $303 rental. I will not use Dollar again and quite possibly never use Kayak again
6.0 OK
15 Dec 2015
Pros: Service was pleasant. Liked the car.
Cons: I didn't like that I was charged over 70 dollars in hidden charges. I bought the 42 dollar toll pass but was charged for other fees. So my 174.00 rental turned into 307 dollars
2.0 Poor
21 Dec 2015
Nice car , very good service
Pros: Loved the car. Ran well. Great maintenance.
Cons: Administrative issue getting our reservation through from mobile app at landing to the counter at the austin airport counter.
10.0 Excellent
21 Dec 2015
Last Minute Deal with Great Satisfaction
Pros: I had a last minute transportation emergency and needed a rental. I scoured online and found a great deal on Kayak.com. I placed my reservation 10 hours before the reservation time. Their free cancellation and inexpensive cost bought me in. I received a Black Corolla, the latest model and was surprised to find a full tank of gas awaiting me. The ride was smooth and insured (Allianz). Dollar Rental Car took care of all my transportation needs and saved me a huge bill if I had taken a rideshare service.
10.0 Excellent
22 Dec 2015
All it's fine
Pros: Good price, easy return gestion, nice and clean car, professional asisten
Cons: The pick up counter was difficult to locate,
2.0 Poor
28 Dec 2015
poor customer service
Cons: I did not even get to rent from Dollar because they only had one desk agent at rental counter and line was so long I went to competitor next door. There was 5 people ahead of me in line. After waiting about 20 minutes, the line was not moving so I walked over to Avis and the had same rate and no line so I rented there. Can't understand whar Dollar is thinking having one agent at busiest time of year (Xmas).
Budget
budget
Car hire reviews:
OK (5.8, 19 reviews)
Car hire locations in Austin:
9 locations
Budget
Locations in Austin
1000 East 41st Street
+1 512 419 7908
1104 North 1-35
+1 512 322 9377
12625 North Highway I-35
+1 512 990 7263
13201 Fm 620 North
+1 512 331 8593
1610 West 35th Street
+1 512 371 7361
2901 Capital Of Texas Hwy S
+1 512 732 0066
3819 Presidential Blvd
+1 512 356 3519
7010 Highway 71 West, Ste 345
+1 512 288 3605
8820 Burnet Road
+1 512 419 1908
  • 5.8
  • 6.7
  • 6.0
  • 4.6
  • 6.0
Recent reviews
2.4 Mediocre
27 Aug 2016
Fuel penalty charge
Cons: Outrageous fuel charge for not being able to refilling the tank before drop off to catch a plane. 3× the cost of fuel.
5.2 OK
30 Oct 2016
Location
Cons: Reservation made for downtown - delayed pickup Problem is on Kayak - but took long time to resolve
8.0 Good
26 Oct 2016
Ok but not great
Pros: Price and speed of service
Cons: Not the car i wanted but it was the only option
6.0 OK
2 Nov 2016
Pros: car was not very clean- rattle on the front underside of car- annoying GPS thing (?) attached to windshield that blocked view windshield water fluid needed filling at the time of pick-up
5.2 OK
19 Oct 2015
Pushy
Pros: Drop off was fast
Cons: Rental agent slow and very pushy with the insurance and fuel options
5.6 OK
9 Nov 2015
Inefficient drop off process
Pros: The representatives checking me in to pick up the car were great. Friendly and professional staff.
Cons: To start with, I was given a small smart car that is not made for the rain. Unfortunately, whenever 18 wheelers passed me on the highway the car shook violently. The worst part is when I returned the car no attendant was there, so I filled out the slip as instructed with the date and time 11:06pm. A week later I checked my credit card and the charge was for two days instead of one. Even though there was no attendant, they claimed my car was turned in late at 4am. I was 30 minutes trying to resolve this. Unacceptable.
5.6 OK
25 Nov 2015
Poor customer service
Pros: Budget is located on-airport in Austin. it's still a bit of a walk for sure but it beats a shuttle bus to a remote location
Cons: Counter agent was awful from the get-go. Not sure what was angering her in life but she made a point of taking it out on me. Four of us traveling for a funeral - I reserved a Ford Fusion sedan car or similar. No sedans left so she told me my "similar" options were a truck or mini van since they are" similar". I disagreed that a truck or cargo van aren't similar to a sedan car, which only turned her cold attitude into lousy. When I asked more info about the mini van it turns out to be a 12 passenger CARGO VAN. Not doubt in my mind whatsoever that she purposely misrepresented it as a "mini van" in the hopes I would just taken it and leave. I told her no on the truck or cargo van. So she said I could get a Ford Excursion SUV but she would NOT wave or reduce the $50 upgrade fee. It's evident that woman should not be in a customer-facing role. Not one ounce of politeness and she was manipulative. she could not have cared any less about making sure I was a satisfied customer.
6.0 OK
12 Dec 2015
Impossible to extend
Pros: There is no way to extent the contract and stay with the car an extra day. When I contacted a Budget agent she told me I would have to call the actual branch I rented from, and when I called that local number it redirected me to the national number again. I just stayed with the car one more day and I will figure it out when I get back, or let them call me wondering where is the car.
2.0 Poor
28 Dec 2015
Unbelievable lack of professionalism
Pros: Nothing
Cons: Everything! 1) branch at airport does not communicate with the call center and vice versa. 2) call center apparently can't contact branch directly to verify actual car availability. 3) took our reservation but didn't have cars available since the day before. 4) no support at all, it felt like I was talking to a bunch of kids that didn't know what they were doing! Taking budget of any future rental options
6.4 Good
27 Jan 2016
Pick up and drop off
Pros: Pick up at the airport was professional and prompt
Cons: Dropoff in New Braunfels was a joke. The office supposedly opened at 7:30. We got there at 10 on a cold and windy morning. The place was locked and nobody answered the phone. We left three messages. We were on the verge of just leaving the car there when the clerk finally strolled up at 10:30..
Fox
fox
Car hire reviews:
OK (5.3, 17 reviews)
Car hire locations in Austin:
1 location
Fox
Locations in Austin
3819 Presidential Blvd.
+1 512 256 8460
  • 5.2
  • 5.6
  • 5.6
  • 4.6
  • 5.6
Recent reviews
2.0 Poor
12 Jul 2016
They know how to TAKE the reservation, just can't
Cons: They didn't have the car I reserved, and the only option was a smaller one, which wouldn't work for my size party. Very frustrating and embarrassing. Fortunately, I went to Avis.
2.0 Poor
16 Jul 2016
Reserved car not available--offered other car for
Pros: Nothing
Cons: Fox claimed Kayak over-booked.
10.0 Excellent
16 Jul 2016
Pros: The car was nice, a good size and the drive was very smooth. It was a great price!
Cons: Nothing
2.0 Poor
22 Jul 2016
Did not have the reserved rental or equivalent ava
Cons: I had reserved a ford Mustang Convertible for an entire week for use during a wedding. When I arrived at the counter, they did not have the reserved car due to "mechanical issues". On top of that, they did not have any other vehicles of the same type. They tried to offer me a 4-door sedan, but there was a very particular reason I had reserved the convertible. I was forced to walk down to a competitor's kiosk to rent the same car. I find this very unprofessional and I do not recommend FOX in any way shape for form to anyone visiting the Austin area.
6.0 OK
12 Aug 2016
Pros: I liked the fact it was cheaper than all other competitors.
Cons: I do not like the fact that I do not have my deposit back yet!
8.0 Good
17 Aug 2016
Cons: Pick up and drop off is understaffed and wait time is too long
2.0 Poor
8 Sep 2016
Worst service in industry ever!
Pros: The glamour of inexpensive offering
Cons: A whole scam of overcharging Rudeness of staff a smoking car while asked for non-smoking dirty inside the car drop off took forever pickup took even longer
2.0 Poor
11 Sep 2016
Poor customer service policies
Cons: Our plans changed so my husband ended up traveling alone. Unfortunately I had made the reservation and they refused to let him pick up the PRE-PAID rental. Had no choice but to make another reservation at all different agency and kiss my money good-bye.
6.4 Good
12 Sep 2016
Pros: Rental rate was very cheap. Rest were okay like any other rental companies.
Cons: I asked for a full size car, not a minivan. I had to take a minivan. The GPS was not updated. The display kept saying that services were needed.
8.0 Good
15 Sep 2016
Get where you need to go for a bit less
Pros: Clean functional vehicle
Cons: Tire pressure indicator came on during trip, no real problem
Thrifty
thrifty
Car hire reviews:
OK (5.9, 17 reviews)
Car hire locations in Austin:
1 location
Thrifty
Locations in Austin
3600 Presidental Blvd
+1 512 530 6811
  • 5.9
  • 6.1
  • 6.5
  • 5.9
  • 5.2
Recent reviews
4.4 OK
14 Oct 2015
Pros: Quick rental
Cons: The outside off the car was cleaned but I didn't notice till I drove away that the inside of the car was dirty. It seems like the previous renter spilled coffee and it wasn't cleaned up at all. In addition, I dropped off the car in the morning and there was no room to enter the Thrifty drop off rental. There were about 15 returned cars parked all the way up to the entrance. The reason why is because there was no one working there at that time (5 to 6am), this delayed a few of us who were dropping off at that time. There is a poster that asks renters to write down mileage and gas and to leave the key and jacket in the dropbox WHICH was broken. Very inefficient and insecure system.
2.0 Poor
31 Oct 2015
Cons: Smelled like smoke,
4.8 OK
2 Nov 2015
Please have someone call me
Pros: nice car, easy process.
Cons: The tags were expired and we got pulled over, missed our swamp tour because of it. Car was dirty when we picked it up, wrappers in the back seat and the car was dirty. I want someone to call me please.
3.6 Mediocre
22 Dec 2015
Double the price
Cons: Kayak quoted me at $78 and change and when I got to thrifty I ended up paying $150 and change. So disappointed. Thrity has no info from the third party I went through on Kayak. So many more hidden fees. Kayak or its third party and Thrify need to communicate. I won't be using this car service in the future.
10.0 Excellent
13 Jan 2016
Pros: Fast service. Quick return system.
10.0 Excellent
29 Jan 2016
Pros: New vehicle at a very affordable rate
Cons: Maintenance was somewhat lacking. Tire pressure light was on and should have been taken care of prior to pickup but other than that, it was a great rental.
5.6 OK
29 Jan 2016
Left with a sour taste
Pros: Fast service, clean car.
Cons: The cost quoted on kayak was not accurate when I arrived to pick up the car. Even without paying for any of the extras (insurance, gas, etc.) It was 25% more than I expected based on my reservation quote & the thrifty person who I dropped the car off with was very rude.
6.0 OK
8 Feb 2016
Over charged
Cons: I was charged more than my quote and told too bad by local Thrifty agent.
5.6 OK
13 Feb 2016
Pros: The car and checkout were both good
Cons: The price! The estimate on Kayak was $61. My actual price was over $150. I was tricked by Kaual to think this was the actual. I will not use Kayak again nor would I ever recommend them. Kayak uses deceptive pricing to hook a customer then the merchant, in this case Thrifty, claims they cannot live up to Kayak's pricing. I was tricked once - it won't happen again!
7.2 Good
16 Feb 2016
Pros: Liked the price found on line. Liked that it was on-site at the airport and did not have an off-site location. Car rental facility was beautiful.
Cons: Car interior was very stained, but that is o.k. just sad that people when they rent to not take better car of the fabric. My only real complaint was the $20.00 toll road charge add-on. I did not see that information anywhere when making the booking. I told the women at counter I would be only on 71 W and E and 183 N and South only as far as the arboretum area of AUS. She said 183 was a toll and I would have to pay the $20. In fact, I learned from residents of AUS that I was Not ever on a toll area of 183. So felt that was not a legitimate charge.
Avis
avis
Car hire reviews:
Good (7.5, 13 reviews)
Car hire locations in Austin:
9 locations
Avis
Locations in Austin
1000 East 41st Street
+1 512 380 9177
1104 North I-35
+1 512 480 8333
12625 North Highway I-35 (at Parmer Ln)
+1 512 251 3957
13201 FM 620 North
+1 512 250 9716
1610 West 35th Street
+1 512 371 1082
2901 S Capital of Texas Highway
+1 512 330 0109
3819 Presidential Boulevard
+1 512 530 3400
7010 Highway 71 West Suite 460
+1 512 288 5181
8820 Burnet Road (at Research Boulevard)
+1 512 343 9777
  • 7.2
  • 8.2
  • 8.0
  • 7.1
  • 7.1
Recent reviews
8.4 Excellent
15 Jan 2016
First Time returning
Pros: I loved the fact that I could change the location for returning the car within Austin at no additional expense
7.6 Good
12 Aug 2016
Good customer service
Pros: Easy access to get a car. Car was in great condition.
Cons: Had trouble finding the Avis in San Antonio but luckily was only a few blocks from where the Internet told me it was. I was bill for an extra day when I was 10 minutes early but the Avis rep fixed it and was not charged. Only complaint was it took 20 minutes to get fixed when there was no error my part
10.0 Excellent
18 Oct 2016
Ford Fusion Knocked My Socks Off
Pros: Wow! The Ford Fusion Hybrid was an amazing car to drive! The dashboard was a wealth of information!
4.8 OK
6 Nov 2016
Cons: Ripoff - not up front on cost
10.0 Excellent
25 Aug 2016
Pros: Service was absolutely excellent! They had the perfect car for me. The car performed beautifully. ...just what we needed. I even got a ride home and a tattoo artist referral out of it! Will always use them.
Cons: Nothing
9.6 Excellent
29 Aug 2016
K
Pros: Associate at the deck wax very friendly. I was in and out in five minutes both times
Cons: Nothing
8.0 Good
1 Apr 2016
Pros: Good clean car with good mileage.
4.8 OK
28 Oct 2016
Wrong location, didn't get promised price, hated t
Pros: Avis provided a car on-the-spot despite Kayak getting the location wrong and the price wrong. The car was comfortable enough
Cons: I didn't like the fact that 1) Kayak didn't really supply the car from the airport location, but some other off-site lot nearby; 2) the price I had to pay was double what was promised by Kayak; 3) I had to settle for a goofy car - a "Juke" that had a blind spot the size of Nebraska and a driver seat I could never get quite right. I won't be using Kayak to tent a car ever again
2.0 Poor
8 Sep 2016
You lied to me.
Pros: Nothing. Even though your confirmation told me to pick up and return to the Presidential address on the airport grounds, I was told I would have to go to a different off site Avis location on highway 71. There were no free shuttles so I would have to pay $40 for a shuttle one way.
Cons: I had to pay $100 more to get a car from the airport Avis location and they had very little to choose from at that late date. You sent a confirmation with the wrong location address and I would have had to pay $40 to be shuttled there. I WILL NEVER USE YOUR COMPANY AGAIN!
9.6 Excellent
14 Aug 2016
Pros: Very friendly and helpful staff!
Cons: It seems a bit high priced.
Hertz
hertz
Car hire reviews:
Good (7.0, 10 reviews)
Car hire locations in Austin:
7 locations
Hertz
Locations in Austin
10420 Metric Blvd
+1 512 833 9530
11906 Ih-35 North
+1 512 973 8877
3819 Presidential Blvd
+1 512 247 7250
5000 South Ih 35
+1 512 445 7167
6705 Hwy 290 West Ste 603
+1 512 358 7932
709 East 10th Street
+1 512 457 1583
911 W. Anderson Lane,ste 125
+1 512 407 9650
  • 6.8
  • 7.2
  • 7.4
  • 7.0
  • 6.6
Recent reviews
9.6 Excellent
28 Oct 2015
Pros: Quick, friendly service. Great car, fast pick up an return.
Cons: Windshield wipers were a bit bare.
2.0 Poor
24 Apr 2016
Pros: Nothing
Cons: I arrived to rent the car and they did not have one for me! They did not have the courtesy to call me!
3.6 Mediocre
30 Jun 2016
Cons: Customer service was bad. Called for timings for drop off. Customer service gave wrong information. Drop off had no after hour service. But I was told otherwise
10.0 Excellent
26 Oct 2016
Pros: The experience was great overall.
Cons: The child's car seat was fully functional but very difficult to install.
10.0 Excellent
28 Mar 2016
Cons: I was upset that my car didn't have a USB jack in it.
10.0 Excellent
11 Apr 2016
Pros: I liked that you could pick any car in the size you reserved that was available in their lot
6.0 OK
23 Apr 2016
Smell
Cons: The car had someone who smoked vapor in it before me and it reeked. I tried to exchange it but there were no more cars available. I had to drive with my windows down for a couple days to air it out.
10.0 Excellent
7 May 2016
Experience was Great. It was East To Check in and
Pros: For what I selected, it was a good car. It came equipped with SIRIUS radio, which was a plus since I was driving acros state
Cons: I didn't like that that I only had the preview channel to listen to.
5.2 OK
26 Sep 2016
Hidden charges
Pros: The vehicle was clean inside. Paperwork was quick.
Cons: The vehicle had several major dents and scratches. I was charged an additional $40 than the prepaid purchase for "taxes and additional fees." That's over 50% of the original quote. I didn't like how they told me to pick a car from the lot and mark the paper for damages myself then drive it to the gate to have them reinspect it again.
3.6 Mediocre
23 Oct 2016
Bad service and upsells galore
Pros: Clean and comfortable and in good working order
Cons: They had me dropping off in the wrong state and charged me 150 dollars more to drop off in Austin. Customer service people were not helpful and angry. Vehicle was not a full size SUV as requested. Had indicated I wanted insurance when reserving but was told it wasn't included. Additional fees to add drivers. Ended up being 1130 dollars for 4 days. Online estimate was 760.
Europcar
europcar
Car hire locations in Austin:
1 location
Europcar
Locations in Austin
Please Go To The Advantage Counter
+1 512 389 2633
E-Z Rent-A-Car
ez
Car hire locations in Austin:
1 location
E-Z Rent-A-Car
Locations in Austin
3600 Presidential Blvd. Suite 107
+1 512 389 2633
Flight Car
flightcarad
Car hire locations in Austin:
1 location
Flight Car
Locations in Austin
7601 E Ben White Blvd
844-742-5870
keddy by Europcar
keddy
Car hire locations in Austin:
1 location
keddy by Europcar
Locations in Austin
Please Go To The Advantage Counter- 3600 Presidential Blvd Suite 107
Longhorn
longhorn
Car hire locations in Austin:
1 location
Longhorn
Locations in Austin
4812 North I H 35
512-452-1773
National
national
Car hire locations in Austin:
1 location
National
Locations in Austin
3819 Presidential Blvd
+1 888 826 6890
Priceless
priceless
Car hire locations in Austin:
1 location
Priceless
Locations in Austin
7100 Burnet Rd 
512-284-8495
Sunnycars
sunnycars
Car hire locations in Austin:
1 location
Sunnycars
Locations in Austin
3600 Presidential Blvd
216 travellers who hired a car in Austin gave the car agency they used an average rating of 6.7

Car hire locations in Austin

Car hire near Austin

Austin
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