Cons: Customer support on a call was deplorable. I was hung up on twice (while speaking professionally with no raised voice or profanity), was given widely inconsistent information, and passed from person to person. It will make me never use Avis again.
Totally adapted to our needs
Pros: They were able/willing to adjust our vehicle when the one we had reserved was not meeting our needs.
Cons: Personnel were very value added.
Pros: Upgrade in car. Friendly staff.
Cons: Car was not fully clean. Maybe because it was an upgrade and had just been turned in? Guy cleaning cars was working real hard in heat.
Pros: What you pay for is what you get. I was worried that at the end of my trip they were going to charge extra on miles or come up with something but not at all. Picked up the car with no problems and dropped off took 5 minutes. Will definitely use again!
Cons: Cancelled the reservation because u charge .25 each mile over 1,050. Went to hertz, no extra charge
Cons: I didn't like the time it took to rerurn the car. It was too long
Pros: the car was great, it was like drive something from outerspace. It was a great car.
Cons: Issues with the first car. upon return of the second car, Avis is trying to charge over 2 times the original rate.
Cons: Unhappy with the excessive fees and taxes associated with airport rentals.
Long, long wait and smoke-smelling car!
Cons: - Long wait at counter and only 2 agents helping people - If you don't bring back the gas receipt, Avis will charge you for an entire tank of gas, even if you filled up the tank!!! - Car reeked of cigarette smoke
Pros: Service was quick and friendly.
Cons: The cost of the car ended up being much more expensive, insurance was much more expensive. Customer service was bad. Car wasn't in good repair, dents and scratches, crack in the windshield. No accountability on Avis' side, a writing pad to mark issues was basically thrown at us. Won't be renting with Avis EVER again. Was extremely disappointed to say the least.
Full-size (Nissan Altima or similar) is the most frequently booked car hire type from Avis in Minneapolis.
Avis has 3 car hire locations in Minneapolis. Take a look at our Avis hire location map to find the best car hires near you.
No (according to our data)