Amsterdam hotels near Rembrandt Square

Great staff and good location.

The location was excellent, surely in view of the visit to an exhibition tot the Hermitage Museum, but also in view of the lively neighborhood. No complaints

location they gave us a room with a shared balcony on the first floor which ment that who ever could have free access in our room through the balcony. we explaned the problem and asked them to assign us an another room with no balcony and what they gave us was a room next to the old one: sure there was no balcony but a window, always looking onto the same balcony, common to other clients. i work in the hotel business too and i have never seen such a dusty and unclean hotel room in my life. our stay was short and this is why i didn't want to waiste my time looking for an another place to stay otherwise i would have done it. this hotel needs a completely renovation and is no worth of its four star.

location

The location was good for access to all of the city's attractions. The roadworks immediately outside the hotel and bedroom were intrusive, extremely annoying and unattractive. The only compensation offered by the staff was a pair of free ear plugs and a free drink at another hotel! The furnishings in the room were old, tired and shabby. the bed was stained and in places the room was unclean. The shower was poor. Their was no bar, and the reception looked less than 4 star. This is not a 4 star hotel, and I will be writing to the dutch authorities to question this rating. As such the details are misleading.

the hotel staff, and the hotel is close to important places

The location is excellent. The construction work in front of hotel.

Location is very good. In the heart of the city. Few minutes walk from the dam square. Breakfast is very good and not too expensive. Air condition is not working in the room. Business rooms are in another building across the street. Rooms are small and not too comfortable. Parking costs 55 euros per day The room is expensive comparing to any other such an hotel in Europe. I was expecting much more...

The position is quite good. The bed is very comfortable. The hotel is far from being a five stars level. Small rooms, old furniture, noisy, no complimentary services, poor level of service staff. The price paid is too high for what you get.

Location The breakfast that is supposed to be included is just teas and coffees. You have to pay extra for a cooked breakfast even if your room rate says breakfast is included. The radio in the room started playing on its own early in the morning for no reason, extremely loudly. When we called down for a porter to switch it off, it took him 10-minutes to stop it playing. This woke us up and we couldn't get back to sleep. The staff didn't seem to care about such a major inconvenience.

The fact that the hotel is located in a central area. The hotel has very good facilities.

Sofa bed in room to accomodate young children

Absurd! They advertise that there is a free WiFi in the lobby but in fact it is only for the first 20 minutes. On top of it, the bandwidth speed is additionally limited by their software to only 120kbps (about the speed of two dial-up telephone lines). They really made sure that they do not "overspend" on any bytes. Absurd! It felt as the whole hotel is incredibly stingy

No wifi

Convenient location No bar facilities

The shower was poor and the hair dryer was weak - it was being replaced on the day we left!

Most of the Staff were nice and cooperative, The Triple room was in good size by european standards. the location was good approx. 7 mins to Dam square. plenty of resturants and cafes in the surrounding area. In the first day , we were given a triple room in the basement and this room was terrible by any standard, no air conditioning and no good airing and the most disturbing thing is that you will hear each and every word from your neighbors since there were no sound proof in the rooms, we asked for another room and it was better but the sound proof problem continued, which made us uncomfortable , you would even hear your neighbors when they close or open the doors and you’d think they are knocking your door, it was that bad. Another thing is one of the staff was really rude when I asked for changing the room she treated me really badly and when I came to the reception to continue discussing something that I discussed with her in the phone she was talking very angrily and she said it is strange of me to discuss with her something we agreed upon! What kind of customer service is that?? But I had her apologize to me for her disgraceful behavior. And told here not use such words with customers again. The hotel was undergone a changing from a 3 stars hotel to a 4 stars hotel, and they were too busy and it was very missy and disturbing, I think some staff didn’t realize yet that they are in a four stars hotel and they need to be up to standards in term of customer services and general attitude. I will never even think of recommending or staying at this hotel again. I have stayed in a lot of 3 and 4 stars hotels in Amsterdam and it was good hotels.

Good location and staff I ended up in some room I the back corner that looked nothing like the pictures, and the heat didn't work.

Poor shower pressure. It was a smoking room.

The location We booked a double room but got two single beds pushed together. Pretty uncomfortable

Please write at least 15 words

Location location location. The staff was nice but overbusy so sometimes they didn't have time to properly take care of everyone. Room was big and clean A bit chilly in the room, they said it was not possible to regulate the heating because it was share with other rooms. Very rich breakfast buffet,but too much expensive for the price. Shuttle service came 40 minutes late and took 1h to get me (at last) to the hotel.

the location the internet demand for payment. it should be free

Excellent room for the money. Convenient & Comfortable. Terrible service.

old fashion hotel the bath was not so comfort, and also water in the bath was so low, and change the degree with out permision,

location, overall of the hotel internet is not free !!

Location. Quiet room. One person staffing the reception desk made for long waits.

Nh standart ( with small rooms). . Location is central but some rooms may be noisy, many bars and clubs around. Bus ( train) at the door. Cars and taxis can not reach the hotel recepton entrance (have to stop 50meters way) what can be inconvenient for ones with heavy luggage. The room and bath small, there are other NH's better that ths. Internet must be free in hotels of this standart, with hotels do not charge tv usage why should they charge for internet???

Unfriendly & authoritarian check in staff, not customer orientated. Run down rooms not expected from Best Western.

The location of the hotel only The staff spoke to you like you like you are stupid essp the guy working as a concierge. The bathroom was extremely small with dirty walls and black stainscreen in the wall lining. The roomovers looked nothing like the pictures.

good location 5 minutes from the shopping district and 10 minutes from most attractions. There was building work being carried out in the hotel that we weren't informed about and this started at 6am. so each morning we stayed we got woken by loud banging. in future i wouldn't return to this hotel due to the construction work not being disclosed at check in or appologised for on leaving.

Only the fact that there was free wifi Small room, barely 6*8.. TV was crap, battub was the smallest I have ever seen, didn't know they made it this tiny... Room had odor, housekeeping didn't change bed sheets nor did they clean the floor, just placed new towels in.

Located next to Rembrandtplein with trams and restaurants, Terry at the bar was AMAZING! Broken elevator, tiny room, shower was awkward, hot water broke, bathroom door was a shower door

Location in relation to sights in town -Room was not what was on the website -Staff double charged me and sought to charge me a city tax on an erroneous charge -Wi-Fi was rarely working

Good location close to points of interest. Sparse furnishing and poor maintenance, dirty carpets, cold room.