Cons: Staff harassed me about my car being overdue when dropped off on time at another airport (as scheduled) hours before.
Also harassed through multiple emails the same day stating that I was overdue when the car was dropped off on time and I had a pending charge on the card for days for more than the car reservation cost
Card was overcharged $200 when I picked it up despite a deposit not being due at pickup on my email and despite the fact that I used a credit, not debit, card.
No one available at drop-off and no checkout paperwork available
I did not appreciate being made to feel like a criminal when I did everything correctly and by the book.
Pros: there was no one there when we dropped off the car and no sign where to go. Had to go inside.
Pros: Staff was friendly and helpful despite the circumstances!
Cons: Easy transaction - thanks Alamo team!
Pros: Everything went great all the way! Bert was very helpful as he called the day before to encourage us to check with insurance to make sure the 15 passenger van would work for us. They also worked with us on changing the drop-off time.
Cons: The counter wait was kinda long. Maybe more people working the counter and communicating about how long the wait is going to be.
Cons: The overall experience was good. They charged slightly more than the booked price. I did a better car but normally, unrequested upgrades don't cost more.
Pros: Staff was friendly, and car was larger than expected.
Cons: The car could have been a little cleaner and it was obvious that someone had smoked in the car previously.
Pros: The staff was terrific, and all the cars were really well maintained. Pick up and drop off were really easy.
Cons: It would have been nice if they didn't try to give me a car with an expired registration from a state different than the one I was in.
Pros: The pick up and drop off was very easy.
Cons: There was a fragrance smell in the car. I prefer no artificial fragrances.
Pros: Great staff at pick up. So quick! Super easy drop off!
Full-size (Ford Mustang Convertible or similar) is the most frequently booked car hire type from Alamo in Greensboro.
Alamo has 1 car hire location in Greensboro. Take a look at our Alamo hire location map to find the best car hires near you.