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If you would like to secure a car rental at Roanoke Airport, you can choose among the nationally recognized agencies Enterprise, Alamo/National, or Hertz/Dollar. These car rental agencies are located near the baggage claim on the first floor of the terminal. To make sure you get the vehicle you want, it is best to make a reservation before you arrive at Roanoke Airport.
Once you have completed the paperwork and collected the keys from the car rental counter near baggage claim, you will exit the airport through the doors at the far end of the rental car counters. From there, you will head straight ahead to the parking lot on the west side of the terminal. This is the parking lot for the rental cars. When it is time to return your rental vehicle, follow the signs as you approach Roanoke Airport. These signs will lead you to rental car returns. Make sure you go to the lot for the agency you rented your car from.
In order to secure a car rental at Roanoke Airport, you will need to be 25 years old. It is possible to rent a car if you are 21 to 24 years old, but you will have to pay a daily fee because you are a young driver. To secure a car rental at Roanoke Airport, you will need a valid US driver's license and a major credit card with your name on it. If you opt out of rental car coverage, it is very possible that you will need to show proof of your own coverage. When you make your reservation, make sure you confirm exactly what paperwork you will need to show at the time you pick up your vehicle.
Car rental companies that offer shuttle or pick-up services from Roanoke airport to off-airport locations include Alamo, Avis, Budget, Dollar, Enterprise Rent-A-Car, Hertz, and National.
One location in Roanoke Airport
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10.0 Wonderful
Apr 2024
8.0 Very Good
Jul 2020
Pros:
Clean and well equipped car. The agent was nice and professionalCons:
Agent not masked. Not informed when reserving that there would be an additional $200 deposit placed on my credit card. When at the counter I was told that it would be released upon return of car. I don’t know if it has been returned yet, but I was on a trip for an interview during the pandemic and placing an additional $200 would have made my rental decision clear Togo with a different company.2 locations in Roanoke Airport
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8.0 Very Good
Apr 2024
10.0 Wonderful
Apr 2021
Pros:
yesCons:
The price could have been less expensive9.6 Wonderful
Oct 2020
Pros:
they were able to upgrade me without extra costCons:
Cut down on the age fee please.9.6 Wonderful
Sep 2020
Pros:
On BOTH ends, at EWR and ROA...Cons:
I'm not sure how fair the dropoff fee was!2.0 Poor
Aug 2020
Cons:
I got to the airport and they did not have any vehicles to give me. I ended up having to go to another company to rent a car.10.0 Wonderful
Aug 2020
Pros:
Very easy pickup/dropoff. Representative was very pleasant and thorough.One location in Roanoke Airport
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10.0 Wonderful
Mar 2021
Pros:
renting the car - agent was very helpful and friendly, easy return of keys, very clean car and comfortableCons:
nothing2.0 Poor
Dec 2020
Pros:
Staff was friendly.Cons:
The vehicle was filthy inside. There were crumbs everywhere in the back seats. The non smoking car was definitely smoked in a reeked of cigarettes. The navigation screen was busted. On top of all that, one of the tires had a significant leak and I had to put air in it several times. Very bad experience.10.0 Wonderful
Dec 2020
Pros:
Staff in ROA very friendly, no one met me in MYR - little unsettling to return car with a representative checking me out.10.0 Wonderful
Oct 2020
Pros:
Easy in and easy out.Cons:
Nothing10.0 Wonderful
Aug 2020
Cons:
I really have no suggestions. My experience was so good there is nothing that Enterprise could have done to improve. Thank you!10.0 Wonderful
Aug 2020
Pros:
Pick up and drop off were quick. Staff was very friendly. Super easy transactionOne location in Roanoke Airport
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8.0 Very Good
Jul 2019
Pros:
Staff was friendly and helpful. Only issue was the address I was given to drop off the vehicle in Tucker, Ga, was not the location. My GPS took be to a totally different building. Needed to make a call to find where I was to go. Return desk acknowledged it has been an issue.Cons:
Only car I have rented over the last couple of years that did not have active XSM radio or navigation.10.0 Wonderful
Aug 2023
2.0 Poor
May 2023
One location in Roanoke Airport
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2.0 Poor
Dec 2023
2.0 Poor
Oct 2022
8.0 Very Good
Apr 2021
Pros:
The staff was helpful, and pickup and drop off were easyCons:
The car reeked of cigarettes. It was quite overpowering and I could smell it on my jacket after getting out of the car. As a family of non smokers, traveling with a young child, it was kind of gross and embarrassing.10.0 Wonderful
Jul 2020
Pros:
Helpful staff and awesome carCons:
Allow debit cards for rentals!8.8 Very Good
May 2020
Pros:
Staff very helpful10.0 Wonderful
Jul 2023
One location in Roanoke Airport
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10.0 Wonderful
Mar 2020
Pros:
Quick pickup and dropoff10.0 Wonderful
Sep 2019
Pros:
The price was good for the value.10.0 Wonderful
Aug 2023
2.0 Poor
Apr 2023
2.0 Poor
Dec 2022
2 locations in Roanoke Airport
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3.6 Poor
Aug 2020
Pros:
Staff we friendly enough at the National center and easy to reach by phone.Cons:
The hours of pick-up did not match what I needed and the KayakRental car site did NOT give me that information. Luckily, I called ahead and would have had to pay an extra day just to get a pick-up BEFORE 8 a.m. I know that the flight schedule in Roanoke, VA is not large, but not to be able to pick up a car before 8 when that is the only outlet for National is a bit unlucky.One location in Roanoke Airport
One location in Roanoke Airport
Most popular car type | Standard |
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