Cons: pick up and drop off. The Car Rental Companies sold off most of their Inventory. Selection of a Car was not at the Airport. Fox Car RentL found a Car close and they picked me up and dropped me off
Cons: Did not have reservation or car choice available
Pros: No. Waited 2.5 hours for my car. Did not get a full size vehicle cause they “were out”. “We’re doing the best we can during a pandemic “.
Cons: Waited 2.5 hours for a car. They “were out” of full size vehicles so I got a compact car. Staff did not apologize, just stated “we’re doing the best we can during a pandemic “. I was not asked to prepay for gas. Brought the car back 3 hours early with a half tank. Was charged 9.99 a gallon. Unacceptable and I will not pay it.
Cons: The cars brakes are in bad shape. Pick up procedure was extremely long.
Pros: The staff at Ace car rental were incredibly helpful and nice! Went above and beyond for my family and our experience
Cons: Drop off hours. Recorder says open until 9pm, M-S, but when I got there at 7pm, it was closed
Cons: We waited at the airport for about 40 minutes before we started walking towards the rental shop. They said shuttles would be available every 10 minutes and that was not the case. Also when you tried to call the phone line would go to voicemail. We reserved a SUV but when we got there all they had was a mini van. It ended up working in our favor, but it put a bad taste in our mouth
Cons: Ace wouldn’t fulfill our reservation because our trip was outside the “mileage limitation.” Our reservation clearly stated there was unlimited mileage, so Ace is either not accommodating or Kayak is false advertising.
Pros: Staff was friendly and accommodating. Made pick up and drop off easy.
Cons: Need more staff at the counter for faster service. There was only one person at the counter and the line was long.
Pros: Literally the worst car rental company ever. I have used them a few times and always regret it.
Cons: The rental process takes about 5 times longer than any other company. This time they told me I had to purchase the insurance or else they wouldn’t give me the car. The insurance was more expensive than the car per day. Scam.
Cons: Original rental car we picked out for our road trip had engine problems & braking made a scrapping noise when pressed. Had to return car to swap out.
Pros: Staff will trick you
Cons: They charge you for insurance even though you decline it
Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Ace in San Diego.
Ace has 3 car hire locations in San Diego. Take a look at our Ace hire location map to find the best car hires near you.
No (according to our data)