Overview

Hotel Serenissima

Via Goldoni 4486, 30124 Venice, Veneto, Italy
+39 041 520 0011

AED 311+

Overall guest ratings

8.7/10 Excellent
Based on 1,590 reviews

Review highlights

  • 9.8
  • 9.8
  • 6.6
  • 4.2

Good to know

  • Professional service
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    When you stay at Hotel Serenissima, you'll be in a fantastic location, just a 5-minute walk from St Mark's Campanile and St. Mark's Square. Free perks include breakfast and WiFi. Also, St. Mark's Basilica and Rialto Bridge are within just a 10-minute walk.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Cribs available
    • No smoking
    • Cable or satellite TV
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    Based on 1,590 reviews
    • 9.8 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.8 "98% said the reception staff was great."
      9.9 "99% thought the service was very professional."
      7.3 "73% found the restaurant service to be one of the best."
      10.0 "Housekeeping was great, according to 100%."
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 9.4 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.2 "Food is to die for."
      10.0 "100% loved the menu selection."
      9.2 "92% enjoyed the snacks that were offered."
      8.5 "Yummy desserts, said 85%."
    • 8.3 "Good value."
      10.0 "100% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 6.6 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      3.4 "66% complained about the elevator."
      1.3 "87% thought the facilities needed updating."
      4.7 "For 53%, the lobby entrance was sub-standard."
    • 4.2 "Rooms are not good."
      1.1 "89% said rooms were small."
      2.6 "74% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      3.3 "67% had problems with the shower."
      2.0 "80% thought they were poorly maintained."
      3.0 "Air conditioning was criticized by 70%."
      2.9 "For 71%, the rooms looked old."
      2.9 "71% were disappointed with the minibar."
    • 2.8 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      3.0 "Air conditioning was criticized by 70%."
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    Overall rating

    8.6 Excellent
    Based on 1,001 reviews
    • 9.9 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.8 "98% said the reception staff was great."
      9.9 "99% thought the service was very professional."
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 9.3 "Excellent breakfast."
    • 8.9 "Food is delicious."
    • 6.7 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 4.3 "Rooms are not good."
      1.0 "90% said rooms were small."
      2.3 "77% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
      3.3 "67% had problems with the shower."
      2.6 "For 74%, the rooms looked old."
      3.4 "Air conditioning was criticized by 66%."
      1.9 "81% thought they were poorly maintained."
      2.1 "79% thought the tv was sub-standard."
      3.3 "67% were disappointed with the minibar."
    • 2.9 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
      3.4 "Air conditioning was criticized by 66%."
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    Overall rating

    8.6 Excellent
    Based on 286 reviews
    • 9.9 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.8 "98% said the reception staff was great."
      9.9 "99% thought the service was very professional."
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.6 "Excellent breakfast."
    • 8.7 "Food is delicious."
    • 4.6 "Rooms are not good."
      1.3 "87% said rooms were small."
      2.6 "74% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      3.6 "64% complained about the elevator."
    • 3.0 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
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    Overall rating

    8.5 Excellent
    Based on 302 reviews
    • 9.8 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      9.8 "98% said the reception staff was great."
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 9.3 "Excellent breakfast."
    • 9.3 "Food is to die for."
    • 6.3 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 4.3 "Rooms are not good."
      1.3 "87% said rooms were small."
      2.7 "73% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
      3.7 "63% had problems with the shower."
      2.0 "80% thought they were poorly maintained."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      3.4 "66% complained about the elevator."
    • 2.6 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Professional service"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou
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