Cons: I booked and paid for this car. Had to change my trip due to COVID and could not change or modify do I lisf th Ed money I put down when I cancelled. In what way was this okay. Will NEVER NEVER NEVER book with Thrifty again. Money mongrels.
Pros: friendly staff, easy pick up
Pros: The staff and car and process was great
Cons: I was charged twice. Once at booking and then when I picked up the car
Pros: Very good return person
Pros: I didn"t like it
Cons: it needs service improvement
Cons: More American manufacturers
Cons: Everything can be done better. COMPLETE SCAM
Pros: Drop-off was easy and quick.
Cons: Car warning light for low tire pressure came on within 10 minutes of leaving airport. No instruction on car features provided. Had to put air into tire several times.
Cons: The heat in the car barely worked. I’d occasionally get a draft of warm air. The attendant who received the car when I returned it even said the heater didn’t work. I also couldn’t get a straight answer from anyone when I called about being able to return the car before 6am. When I pulled up at 530 to wait, the attendant at Hertz said she could take the car. Better communication by phone would’ve been appreciated. And nobody told me just go into the parking garage and take the car. I expected there to be some vehicle check out process where I looked the car over for damage before leaving as I have with other rental companies.
Pros: Great pickup/drop off location. Very efficient process
Cons: Nothing it was great
Cons: The pickup process took over an hour. While there may have been one problematic customer, the staff had trouble getting vehicles ready in a timely fashion.
Standard (Nissan Frontier or similar) is the most frequently booked car hire type from Thrifty in Reno.
Thrifty has 1 car hire location in Reno. Take a look at our Thrifty hire location map to find the best car hires near you.